🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
The call that starts most of these jobs sounds the same. A customer says they never received the quotation, and it has been sitting in their spam folder for three days. Nine times out of ten the area has no proper sender records, so mail servers treat anything from you as suspicious and quietly bin it, and when we move a business in Santiniketan onto Microsoft 365 that is the first thing we fix. Microtech Solutions then tests the mail against real outside mailboxes before we call the job finished.
📍 Buying Microsoft Microsoft 365 Licences, Setup & Email Migration Without the Guesswork across Kolkata
Twenty people share one info@ login, everybody reads everything, and nobody can say who replied to the enquiry that came in at nine. Give each person their own account and turn the general address into a shared mailbox and the guessing stops, at no extra licence cost. Sent items sit in one place, replies carry a name, and a leaver's access can be removed without twenty people learning a new password. It is usually the first thing we fix.
Your senior salesman resigns, takes his handset with him, and three weeks later a customer asks about the mail he sent in April. On a personal webmail account that thread has simply gone. Inside a company tenant the mailbox stays yours - it can be converted to a shared mailbox, handed to a colleague, or held for an audit without paying for a licence forever. Companies across Kolkata come to us for exactly that, usually after it has already happened once.
💡 The Case for Doing It Properly Once across Kolkata
It is nine at night, the director's phone has stopped pulling mail, and the help page suggests raising a ticket. Buying your licences through a partner in Kolkata means the person who built the tenant is the person who picks up. We hold the admin access, we know why each setting is there, and nobody needs a fifteen-minute explanation before work can start. That is most of what people mean when they say they want local support.
Asking staff for a code on the phone as well as the password is the most useful security change a small company can make, and also the one most likely to ruin a Monday. So we stage it - a pilot group first, staff told in advance about the one-time prompt on their phones, an emergency admin account kept aside, then everyone else (multi-factor authentication). Nobody in your Kolkata office gets locked out of their own mail on a working day. The point of the exercise is simple: knowing the password is no longer enough.
Moving a Company off Free Webmail to Proper Company Email
A car dealership with three showrooms across Kolkata had one email password shared by everyone on the sales floor, printed on a slip stuck to the counter. Every salesperson now has their own account, enquiries land in a shared sales mailbox that the whole floor can work from, and each reply carries a name. When a salesman left mid-quarter, his access was gone the same afternoon and his open enquiries stayed with the branch. The general manager can finally answer the question of who followed up on which enquiry.
🛡️ HOW WE ACTUALLY RUN A MIGRATION
What We Hand Over When the Job Is Finished
Licences are purchased and invoiced here in India, in rupees, against your company name with GST shown. Seats can be added when you hire and dropped at renewal, instead of arguing with a card payment on a website. We claim no special badge from Microsoft - what we offer is a local bill, a working setup, and a number that gets answered.
Here are the jobs clients ask for most often:
▪Microsoft Defender for Business Rollout
▪Fixing Mail That Lands in Spam (SPF, DKIM, DMARC)
▪Licence Supply, Renewals and GST Invoicing in Rupees
▪Moving Old Email with Folders and Contacts Intact
*Note: The setup, migration and support work described here is chargeable, and comes from us as an independent partner - it is not Microsoft's own support line.*
💡 Engineering Fact: During a mail move the internet learns your new destination only as fast as your DNS allows. Lower the time-to-live value a day early and the switch takes minutes instead of dragging on all night (MX record TTL).
📋 LICENCE COUNT REVIEW
Not sure what you are paying for? Send us your current licence list and we will tell you plainly which people in Santiniketan are on the wrong plan and which seats can go entirely.
📦 Available Options and Typical Fit across Kolkata
Scan the options, then tell us your headcount and we will suggest a mix that avoids waste:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 DESKTOP OFFICE APPS
Word, Excel, PowerPoint, Outlook and OneNote on up to five computers per person, along with five tablets and five phones.
🔹 WHAT YOU GET
Email on your own area, the shared cloud drive, Teams chat and meetings, and Office installed on the machine rather than only in a browser tab.
🔹 FILE STORAGE
1TB of personal cloud space each, team libraries alongside it, and old versions kept so an accidental overwrite is not fatal.
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 EVERYTHING IN STANDARD
The same installed apps, 50GB mailboxes, cloud drive and Teams - nothing is traded away to get the security.
🔹 DEVICE CONTROL
Company laptops and phones are enrolled, disks are encrypted by default, and a missing device can be cleared remotely (Intune and BitLocker).
🔹 SECURITY
Attachments are opened in a sealed test area and links are re-checked at the moment somebody clicks, so a fake invoice PDF does not get its first click (Defender for Business).
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 SPAM AND VIRUS FILTERING
Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).
🔹 KEEPING MAIL FOR AUDITS
Plan 2 can freeze a mailbox so nothing is ever permanently deleted, and lets you search across mailboxes when a dispute or an audit lands (litigation hold and eDiscovery).
🔹 WHO IT'S FOR
Firms with a perpetual Office licence already installed, or staff whose entire computer use is email.
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 NOTHING LEFT BEHIND
File dates, folder paths and version history come across, and a comparison report at the end lets you see the counts line up.
🔹 TRAINING
A short hands-on session per department, because the migration that fails is the one where staff quietly go back to emailing attachments.
🔹 WHAT WE DO
Map the folder tree you already have, agree who should see what, then copy it up in stages across nights and weekends.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 PHONE FIRST
Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.
🔹 MIXING PLANS
One tenant happily runs Basic, Standard and Premium side by side, and a person moves up or down at the next billing cycle.
🔹 WHY IT SAVES MONEY
Most firms find half their headcount never touches installed Office. Putting those people here and leaving desk staff on Standard cuts the monthly bill with nobody losing an address.
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 MEETING ROOMS
The conference room gets a camera, a screen and a console that joins the booked meeting with one tap, instead of ten minutes of cable hunting (Teams Rooms).
🔹 HOW CALLS REACH THE NETWORK
We connect Teams to an Indian telecom operator's lines so the numbers printed on your visiting cards keep working (Direct Routing or Operator Connect).
🔹 CALL REPORTING
Who rang, who missed it, how long people waited - the numbers a sales head actually asks about on Monday.
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 NEW LAPTOP SETUP
A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).
🔹 SETUP TIME
One working session to agree the policies, then devices enrolled in batches so the support calls stay manageable.
🔹 PERSONAL PHONES
On a staff member's own device only the work apps are governed - nobody at the office can see their gallery, contacts or WhatsApp (app protection policies).
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 WHAT YOU GET
The full installed apps on up to five computers per person, updating themselves quietly, with 1TB of personal cloud storage each.
🔹 WHY NOT A ONE-TIME buy
A boxed copy stops receiving security fixes once its support window closes. A subscription copy keeps getting them, which matters the day a macro-laden invoice arrives.
🔹 LICENCE CHECKS
Each install phones home periodically, so a laptop kept offline for weeks will ask its user to sign in again.
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 BILLING
A fixed monthly fee against an agreed scope, in rupees with GST, kept separate from the licence charges themselves.
🔹 HONESTY ABOUT BACKUP
Microsoft keeps the service running; it does not keep a copy of a folder someone deleted eight months ago. We set retention properly and add separate backup where the risk deserves it.
🔹 JOINERS AND LEAVERS
New staff get a mailbox, the right licence and the right folder access on day one; leavers are cut off within the hour and their mailbox converted rather than binned.
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
📊 Capacity, Limits and Sizing Guide for offices in Santiniketan
Commercially it is simple. Licences are invoiced in rupees with GST, monthly or annually, through a partner arrangement with Microsoft rather than a credit card on a website. Seat counts can move up and down as staff join, leave or come in for a season, and we review the total ahead of every renewal date rather than on it. Setup and migration work is quoted separately and once, so you can see exactly what is subscription and what is a one-time cost.
After go-live, somebody still has to own it. That means adding joiners, dealing with leavers properly, keeping an eye on the security dashboard, and answering the question of why a policy has started blocking something. We hold the admin access with your permission and work to agreed response times, and you can take that access back at any point. The tenant is yours; we simply run it for you.
🏆 CORE PARAMETER🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach
🔹 Works on phonesMail, calendar and Teams on Android and iPhone, through the handset's own mail app or the Outlook app
🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan
🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan
🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server
Inside Microsoft's Data Centres: Where Your Mail Actually Lives
Buying through a Cloud Solution Provider changes the commercial side, not the software. Microtech Solutions sells the identical Microsoft subscriptions with a rupee invoice, GST input, flexible seat counts and an engineering team that sets the tenant up, moves your mail and answers the phone afterwards. The same team handles licensing, migration and ongoing administration for companies across the country.
Microsoft 365 is a subscription that bundles the things an office runs on: company email, the Word, Excel, PowerPoint and Outlook you already know, a shared drive reachable from anywhere, and Teams for calls and chat. Rather than buying software once and living with it for a decade, you pay per person per month and every part stays current. The whole thing sits in your company's own private space inside Microsoft's cloud, which is what the industry calls a tenant.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Santiniketan
🛠️ Workflow Setup
Users, shared mailboxes and department groups are built to match how your office is actually organised, not how an old org chart says it is.
⚠️ Pitfalls to Avoid
Buying the top plan for all fifty staff when eight of them need it is the commonest way to overspend, and that money goes out again every single year.
🔌 Guidelines & Sizing
Fix the cutover window with the people it affects - a weekend, a public holiday or a festival shutdown suits most offices in Kolkata far better than a Wednesday.
📈 Upgrade Triggers
A staff member leaves and the customer correspondence goes with them, because it was living in a personal account.
📝 What Our Team Sees on Site across Kolkata
Before I switch off the old sign-in methods, I walk the building. In the offices I visit around Santiniketan there is always a copier that scans to email using a password from 2016, an alert from Tally, a CCTV recorder and a website form, and every one of them will break silently the moment those methods are blocked. I list them, move each to a proper modern method or a permitted route, and only then close the door. Blocking them matters - that is where password-guessing attacks come in - but blocking them blind is how you lose a fortnight of goodwill.
Microsoft 365 versus Google Workspace is the comparison we are asked for most, and Google is a good product - we will say so. Companies whose people live in Sheets and Docs, or who have never used desktop Office, often stay happier there. Microsoft pulls ahead when your accounts team runs heavy Excel files, when you want the installed applications rather than browser versions, or when you need device management and Office in one subscription rather than two.
Buying licences directly on a card gets you the same software at broadly the same price, so the question is what happens afterwards. You get a foreign-currency receipt, no local tax invoice, and a support process that begins with a web form. Through Microtech Solutions you get rupee billing with GST, seats you can change, and an engineer who already knows why your tenant is configured the way it is.
💡 Engineering Fact: Sending a 30MB attachment to twelve people creates thirteen copies and often bounces at the far end anyway. A link to the file in the shared drive is one copy, always the current one, and you can withdraw access later.
🛠️ How Issues Are Logged, Tracked and Closed across Kolkata
Type of Business
What We Set Up
Typical Time Needed
Exporters and Trading Firms
Mailboxes moved off old webmail, plus sender records so payment mails cannot be forged in your name
Two to three days, switch on a Saturday night
CA and Law Firms
A mailbox per partner, client folders only the right team can open, and leavers' mail kept for audits
About a week for a 25-person practice
Agencies and Design Studios
Client folders on the shared drive, big files sent as links, guest access for clients who need it
Three days including the staff walkthrough
📊 Speed, Capacity and Where the Ceiling Sits across Kolkata
By about week four most people share a link instead of emailing the attachment around.
WHAT WORKS IN DAILY USE - THE HIGHLIGHTS
WHO IT DOES NOT SUIT - THE HONEST VERSION
✓Company email on every phone and laptop, 50 GB per person, with Microsoft's own uptime commitment behind it (Exchange Online).
—Office apps check in with Microsoft roughly once a month; a machine kept permanently offline eventually goes read-only.
✓Files carrying bank details or customer data can be stopped from leaving by mail automatically (data loss prevention).
—Web-only apps come with the cheapest plan - installed Word and Excel need the mid-tier licence at minimum.
✓One username opens everything, and switching a leaver off takes a single click (Microsoft Entra ID).
—Microsoft does not keep a deleted mailbox forever; past the retention window it is gone, so backup is a separate product you buy on top.
✓The finance objection first - a dollar receipt off a website cannot be claimed, so the same licences come invoiced in rupees with GST, the count moving as you hire.
—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.
✓A new laptop can be handed over still in its box and set itself up on first switch-on (Windows Autopilot).
—Left alone, a tenant drifts within a year - old accounts stay live, guest access piles up, policies fall out of date.
💡 Engineering Fact: Delete a resigned employee's account and the mail history goes with it - including the thread you need when a payment dispute surfaces. Change the mailbox to a shared one instead: the history stays, the replacement can read it, and the seat costs nothing.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in Santiniketan?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
🛠️ Setting Up the Tenant: What Gets Done, and in What Order
Most of what goes wrong with an email move goes wrong in the area records, so these notes spend more time on DNS than on software.
🛠️ Go-Live Day - Our Standards for busy workplaces
🔹Count and measure every mailbox before you promise a timeline; a twelve-year-old account with 40GB in it behaves nothing like a new joiner's, and that is what decides whether the move takes a night or a weekend.
🔹Put the sender records in first and in order - publish the permitted senders, then the signing keys, and only then start monitoring before you ever move to enforcement (SPF, then DKIM, then DMARC).
🔹Schedule the actual switch for a Friday evening or the start of a long weekend in Santiniketan - never a Monday, and never the last three days of a month when invoicing is running.
Frequently Asked Questions
Q. Will we lose any old emails when we move?
No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.
Q. We have twelve people but only four need Word and Excel installed. Can we mix plans?
Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.
Q. We already run a Windows area in the office. Does that keep working?
Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.
Q. Do we have to commit for a full year, or can we add people as we hire?
Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.
Q. How do you handle the huge PST archive files sitting on people's laptops?
We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.
💡 Engineering Fact: Microsoft commits to 99.9% availability with service credits if it misses. Read that honestly: outages are rare but not impossible, so the fallback plan is a mobile phone and a second internet line, not a spare mail server in the cupboard.
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around Santiniketan
Microsoft keeps the service running, but a separate cloud backup for Microsoft 365 keeps the copy of whatever somebody deletes by mistake.
📍 Area Profile for Buyers Planning a Rollout across Kolkata
📍 Santiniketan
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