Who fixes it if something breaks after the setup is done?

We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.

Someone sent a fake invoice pretending to be our director. Can this stop that?

That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.

How do you handle the huge PST archive files sitting on people's laptops?

We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.

Can we finally switch off the old file server sitting in the corner?

In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.

We have twelve people but only four need Word and Excel installed. Can we mix plans?

Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.

Can we buy licences in rupees with a proper GST invoice?

Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.

How long does the changeover take, and will email stop working during it?

For an office of ten to fifty people, plan on about a week, of which the actual switchover is one evening. Most of that week is quiet background copying while everyone carries on using the old email exactly as before. On cutover night we point your area at Microsoft, and new mail starts arriving within minutes, although a handful of senders on slow networks can take a few hours to notice the change. Expect a few small irritations the next morning, such as a phone asking for a password again or a signature to be re-added, which is why an engineer stays reachable through that first working day.

What exactly do you change inside the tenant to lock it down?

The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.

Can staff use this on their own phones, and can we wipe it if a phone is lost?

Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.

Can we stop staff from mailing customer lists to their personal address?

Largely yes, using rules that watch outgoing mail and files on the shared drive for the patterns you care about, such as PAN details, bank account numbers or a document marked confidential (data loss prevention). When someone tries to send a price list or a customer database to an outside personal address, the message can be blocked outright, or allowed through with a warning and a record for management to see. Chat and channel messages inside Teams can be watched the same way, but that needs one of the larger enterprise licences rather than Business Premium. Start narrow, because a rule that catches too much gets switched off within a week, and remember that nothing here stops somebody photographing a screen.

Will we lose any old emails when we move?

No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.

Can our Tally software and the office printer still send emails after the move?

Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.

Why does our company email keep landing in customers' spam folders?

Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.

What happens to an employee's mailbox after they resign - do we keep paying for it?

Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.

Do we still need a separate backup if everything is in Microsoft's cloud?

Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.

Authorized Microsoft Business Basic, Standard & Premium Setup in Dunlop

An accounts manager once told me the only way she could pay for her company's licences was her managing director's personal international card, and the receipt that came back was no use to her at GST filing time. That is an awkward position for any registered business. Buy through Microtech Solutions instead and the same Microsoft licences come billed in rupees, on a proper GST invoice, from a partner in Kolkata you can actually ring when something breaks. Add three people for the busy season and drop them after - we adjust the count and the bill follows.

📌 Microsoft Deployment, Migration and Handover near Dunlop

Microsoft 365 admin screen listing user licences during a rollout in Dunlop

A quotation you sent on Tuesday turns up in the customer's spam folder on Friday, by which time the order has gone somewhere else. Nine times out of ten the mail itself was fine and the area simply had nothing telling the receiving server it was genuine. Setting up Microsoft 365 properly means those records get written and tested before anyone switches over (SPF, DKIM and DMARC). Microtech Solutions does that as part of every tenant we build for businesses around Dunlop.

Twenty people share one info@ login, everybody reads everything, and nobody can say who replied to the enquiry that came in at nine. Give each person their own account and turn the general address into a shared mailbox and the guessing stops, at no extra licence cost. Sent items sit in one place, replies carry a name, and a leaver's access can be removed without twenty people learning a new password. It is usually the first thing we fix.

🌟 Reasons This Works for Small Offices near Dunlop

Software nobody was shown how to use gets quietly ignored, and six months later the team is back on WhatsApp. After go-live we sit with your staff for an hour or two: where files live now, how to open a shared calendar, what that new prompt on their phone means. The people who resist hardest are usually the ones who have used the same folder since 2011, and they come round the first time search finds something in two seconds. For rollouts around Dunlop the walkthrough is part of the job, not an upsell.

It is nine at night, the director's phone has stopped pulling mail, and the help page suggests raising a ticket. Buying your licences through a partner in Kolkata means the person who built the tenant is the person who picks up. We hold the admin access, we know why each setting is there, and nobody needs a fifteen-minute explanation before work can start. That is most of what people mean when they say they want local support.

Right-Sizing Licence Tiers for a Trading Office in Kolkata

A CA firm lost access to three years of correspondence when two article assistants left within a month of each other and their mailboxes were simply deleted by the previous vendor. We rebuilt the practice on a proper tenant, set retention on the mailboxes that matter, and made departure a checklist: licence removed, mailbox converted to shared, access handed to the engagement partner. During the next audit season the team pulled up a 2022 thread in under a minute. Nothing about that is clever technology; it is just a decision made before it was needed.

🛡️ STAFF TRAINING AND ADOPTION SUPPORT

Cutover Night, Rollback and Keeping Mail Flowing

While the move runs, old and new mail work side by side so nothing sits in a queue during office hours. History copies across in the background over several nights, and only when the copy is nearly complete do we change the MX record. If the first hour looks wrong, the record points back and everyone carries on as before.

From first setup to the fifth new joiner, this is our scope:

▪Licence Supply, Renewals and GST Invoicing in Rupees

▪Third-Party Mailbox Backup for Microsoft 365

▪Company Phone and Laptop Controls with Intune

▪Setting Up Your Company's Own Microsoft 365 Tenant

*Terms: Emergency call-outs, out-of-hours cutovers and weekend attendance carry their own charges, agreed with you in advance.*

💡 Engineering Fact: The invoice fraud that hits exporters and traders rarely involves any hacking. Someone registers a area one letter off yours, watches the thread, then sends your buyer fresh bank details at exactly the right moment. Area records plus a phone call to confirm account changes end it.

🤝 TENANT ALREADY SET UP BADLY

Inherited a Microsoft 365 tenant nobody has touched since it was created? We take over admin for companies in Dunlop, tidy what is there and stay on afterwards.

Hand It Over to Us →

🔖 Pick the Right Variant Without Overspending near Dunlop

Read through the mailbox sizes, storage limits and security features before you decide:

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.

🔹 WHAT IT DOESN'T INCLUDE

Full management of Windows laptops, app protection policies and BitLocker key backup (Intune), plus attachment sandboxing and sign-in restriction rules - all of that sits in the Premium plan. Enrolled phones can still be wiped from here using the free mobile controls built into this plan (Basic Mobility and Security).

🔹 FILE STORAGE

1TB of personal cloud space each, team libraries alongside it, and old versions kept so an accidental overwrite is not fatal.

🔹 MEETINGS

Video calls for up to 300 people, recordings, and outside guests who can join without any Microsoft account of their own.

Microsoft 365 Business Premium - Standard Plus Security and Device Control

For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.

🔹 WHAT IT DOESN'T INCLUDE

Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.

🔹 SECURITY

Attachments are opened in a sealed test area and links are re-checked at the moment somebody clicks, so a fake invoice PDF does not get its first click (Defender for Business).

🔹 WHO IT'S FOR

CA firms, clinics, exporters, and any office where staff carry customer data around on a laptop.

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.

🔹 WHO IT'S FOR

Firms with a perpetual Office licence already installed, or staff whose entire computer use is email.

🔹 SHARED ADDRESSES

Accounts@ and sales@ sit beside the paid mailboxes without needing licences of their own.

🔹 MAILBOX SIZE

50GB on Plan 1. Plan 2 doubles the main mailbox to 100GB and adds an archive that keeps expanding as it fills up.

Moving the Shared Office Drive into SharePoint and OneDrive

For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.

🔹 WORKING OFFLINE

Files still appear as a normal drive in File Explorer, keep working when the link drops, and catch up when it returns (OneDrive sync).

🔹 UNDOING MISTAKES

A deleted file waits in the recycle bin for roughly three months, and an overwritten one rolls back to an earlier version in a couple of clicks.

🔹 PERMISSIONS

Salary and tender folders lock down to named people, and sharing outside the company can be switched off or limited to approved domains.

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.

🔹 WHO IT'S FOR

Shift supervisors, drivers, warehouse hands, site engineers and trainees who need an inbox and a Teams message, nothing more.

🔹 DESKTOP OFFICE APPS

Not included. Files open and edit in a browser tab or the mobile apps, which covers reading, approving and light changes.

🔹 WHAT IT DOESN'T INCLUDE

No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).

Teams Calling and Meeting Room Setup (Phone System)

For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.

🔹 CALL REPORTING

Who rang, who missed it, how long people waited - the numbers a sales head actually asks about on Monday.

🔹 SETUP TIME

Porting existing numbers runs on the operator's clock and is the slow part; the Teams configuration itself takes a couple of days.

🔹 MEETING ROOMS

The conference room gets a camera, a screen and a console that joins the booked meeting with one tap, instead of ten minutes of cable hunting (Teams Rooms).

Device Management and Lost-Phone Control (Microsoft Intune)

For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.

🔹 SETUP TIME

One working session to agree the policies, then devices enrolled in batches so the support calls stay manageable.

🔹 WHO IT'S FOR

Field sales teams, offices where staff use their own phones for work, and anyone who has already lost a laptop once.

🔹 WHEN SOMEONE LEAVES

Access is cut and the device wiped from the same screen where you disable the account - minutes, rather than a fortnight of chasing.

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.

🔹 SHARED COMPUTERS

One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).

🔹 WHAT YOU GET

The full installed apps on up to five computers per person, updating themselves quietly, with 1TB of personal cloud storage each.

🔹 WHO IT'S FOR

Companies past the small-business seat limit, and firms content with their existing mail who only want current, legal Office on every desk.

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.

🔹 LICENCE RIGHT-SIZING

Each quarter we list who is paying for what, point out the seats nobody has signed into for months, and drop or downgrade them at renewal.

🔹 SECURITY REVIEW

A standing check of admin accounts, odd sign-in alerts, forwarding rules nobody remembers creating, and how many staff still have no second login check.

🔹 BILLING

A fixed monthly fee against an agreed scope, in rupees with GST, kept separate from the licence charges themselves.

📌 How Much It Handles Before It Slows Down near Dunlop

Device and login work is what separates Premium from the cheaper plans. Company laptops and handsets are enrolled so they can be wiped remotely, personal phones are set up so only the company data is under our control, and disk encryption and update schedules are applied without anyone having to click through them. The phone prompt at login goes on in stages, with an emergency administrator account kept outside the policy. Old sign-in methods that attackers still target are switched off once we have confirmed nothing legitimate depends on them.

Commercially it is simple. Licences are invoiced in rupees with GST, monthly or annually, through a partner arrangement with Microsoft rather than a credit card on a website. Seat counts can move up and down as staff join, leave or come in for a season, and we review the total ahead of every renewal date rather than on it. Setup and migration work is quoted separately and once, so you can see exactly what is subscription and what is a one-time cost.

🏆 CORE PARAMETER🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach

🔹 Keeping mail out of spamSPF, DKIM and DMARC records set up on your area as part of the job

🔹 Meetings and callingVideo meetings for up to 300 people; desk-phone numbers through Teams as an add-on

🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone

🔹 Uptime commitmentMicrosoft's 99.9% availability promise, backed by service credits

🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan

🔹 Two-step sign-inA prompt or code on the phone, so a password picked off a fake login page is not enough by itself

Built-In Protection against Fake Invoices and Booby-Trapped Attachments

Intune handles the hardware. Company laptops and phones are enrolled once and can then be wiped remotely if lost, and on a staff member's personal handset the company mail and files can be removed on their own, leaving photos and personal chats alone. Disk encryption, update schedules and standard settings get applied centrally instead of being configured machine by machine.

Buying through a Cloud Solution Provider changes the commercial side, not the software. Microtech Solutions sells the identical Microsoft subscriptions with a rupee invoice, GST input, flexible seat counts and an engineering team that sets the tenant up, moves your mail and answers the phone afterwards. The same team handles licensing, migration and ongoing administration for companies across the country.

✉️ SUPPORT DESK

Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.

Contact Helpdesk →

📌 Annual Maintenance Options Side by Side near Dunlop

Type of Business	What We Set Up	Typical Time Needed
Retail Chains and Franchise Networks	Store mailboxes under one company area, central control of who sees what, supplier mail in one place	One to two weeks depending on store count
Car and Equipment Dealerships	One address per branch, a shared enquiries inbox, and mail working on the sales team's phones	Four days across three branches
CA and Law Firms	A mailbox per partner, client folders only the right team can open, and leavers' mail kept for audits	About a week for a 25-person practice

🖥️ Handling Peak Load at Month-End near Dunlop

New joiner starts on Monday: mail, files and Teams live on phone and laptop inside an hour.

BENEFITS YOU WILL NOTICE IN BRIEF

COMMON COMPLAINTS IN ONE PLACE

✓Sign-ins from an unknown laptop in another country can be blocked while your office carries on as normal (conditional access).

—Multi-factor login means everybody must carry a phone they will actually use, and the first week brings grumbling.

✓Ask what happens today if a salesman's handset disappears on a bus; with the device already enrolled the answer is a two-minute job from a browser (Intune).

—Web-only apps come with the cheapest plan - installed Word and Excel need the mid-tier licence at minimum.

✓Your mail stops landing in customers' spam folders once the area records are written correctly (SPF, DKIM, DMARC).

—Outlook 2013 and older will not connect, so a few desktops need the newer version installed before the move.

✓A second check at login means the password alone opens nothing (multi-factor authentication).

—PST files scattered across staff desktops must be hunted down and imported, and nobody ever knows how many exist.

✓An ex-employee's mailbox can be kept readable for audit purposes without paying full price for that seat.

—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.

💡 Engineering Fact: A stamp that cannot be forged travels with every message you send, letting the far end confirm the mail really came from you and was not edited on the way (DKIM signing).

⚡ SYSTEM DEPLOYMENT ARCHITECTURE

Ready to secure your premises in Dunlop?

Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.

Connect with Expert Email Inquiries

🛠️ The Security Settings We Enable, and the Ones We Deliberately Leave Alone

Read this before migration day. It is the running order our engineers work through, and the one your staff will feel the effects of.

🏢 Site Survey & Planning - A Timeline around Dunlop

🔹Roll the second login check out to a small pilot group first, keep one emergency administrator account outside the policy, and only then extend it to the rest of the company.
🔹Tell staff in writing, the day before, that they will be asked to sign in once more and approve a prompt on their phone; the support calls you avoid by sending that one message are considerable.
🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.

📌 Common Failures and How We Fix Them near Dunlop

Rushing the routing change is what causes the horror stories. If the time-to-live on your records is still sitting at a day when you switch, mail keeps arriving at the old server for hours afterwards and you have no way to hurry it along. Lower that value two days ahead, switch outside business hours, and keep the old system accepting and forwarding until you can see a full day with nothing landing there. It is dull, and it is the difference between a quiet Monday and a very loud one.

Doing the migration in-house is entirely possible if you have somebody patient and a quiet weekend. Where it usually comes apart is the parts that are invisible until they fail: the time-to-live on the records, the record that reconfigures phones by itself, the devices still sending mail through old methods. Bringing somebody in mostly buys you the list of things you would not have known to check.

The free tier of Teams, or running the company on WhatsApp, costs nothing and everyone already has it. It also means company files sit on personal handsets, a departing employee walks out with the group history, and there is no way to control who is in a conversation. The moment your files or your customer lists are in those chats, the free option has become the expensive one.

💡 Engineering Fact: A link that was harmless when the mail arrived can turn nasty an hour later. That is why the protection re-tests the link at the moment somebody clicks it, not just at delivery (Safe Links).

⚙️ SYSTEM EVALUATION & CHECKLIST

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Dunlop

🛠️ Workflow Setup

Your company tenant is created and the area verified, which means adding a record at the registrar to prove the name is yours before anything else moves.

⚠️ Pitfalls to Avoid

Dumping every folder from the old server into one shared library where everybody sees everything undoes in an afternoon whatever privacy the office used to have.

🔌 Guidelines & Sizing

Export a size report from the old mail server so you know whether you are moving 20 GB or 600 GB, because that number decides how many nights the copy runs.

📈 Upgrade Triggers

The mailbox is full again, and somebody's answer is to delete old mail rather than pay for more space.

Frequently Asked Questions

Q. Our broadband is slow and drops during the day. Will people still be able to work?

Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.

Q. We already run a Windows area in the office. Does that keep working?

Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.

Q. Which plan do we actually need - Basic, Standard or Premium?

It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.

Q. Do we have to commit for a full year, or can we add people as we hire?

Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.

Q. Is Microsoft 365 better than Google Workspace for us?

It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.

💡 Engineering Fact: A file deleted from the shared drive is not gone. It sits in the recycle bin for roughly three months, and an overwritten file can be rolled back to how it looked yesterday from its version history.

Next-Gen Firewall for Business Networks → UTM Firewall Appliance for Branch and Head Office → IT Maintenance Contract (AMC) for Offices → Enterprise Rack and Tower Servers → Enterprise Network Attached Storage (NAS) → Enterprise Managed Network Switches → Cyber Cloud & Immutable Backup Solutions → Email Security & Anti-Phishing Gateway → Next-Gen Endpoint Detection & Response (EDR/XDR) → Commercial IP CCTV Surveillance Systems → Biometric Attendance and Access Control Systems → Enterprise Commercial Wi-Fi Solutions → Google Workspace Business Email & Cloud Tools → Trend Micro Email Security & Cloud App Defense → Software-Defined Business Networking (SDN) → Structured Network Cabling & Server Rack Design → Hybrid Enterprise Data Backup & Recovery Solutions → Certified Refurbished Business Laptops & Desktops →

📍 REGIONAL SERVICE FOOTPRINT

📍 On-Site Cloud Support Areas in and around Kolkata

📍Baranagar

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Licence renewals and fresh tenant builds around Baranagar.

📍Shyambazar

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Teams and shared drive setup, close to Shyambazar.

📍Dum Dum

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Check support cover and response times in Kolkata.

📍Dakshineswar

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Business Premium rollouts for offices across Kolkata.

📍Sinthee More

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Need someone to set company mail up properly? Take a look.

🗺️ REGIONAL PROFILE & MAP

🌆 Travel Time, Coverage and Site Access around Dunlop

📍 Dunlop

Dunlop in Kolkata is a high-traffic junction connecting Baranagar, BT Road, Dunlop Bridge, and the Northern suburbs. With major roads, markets, schools, banks, and bus routes converging here, the locality witnesses heavy movement at almost all hours. People visit Dunlop for shopping, travelling, and daily errands, making it important for homes and businesses to keep continuous visibility around entrances, corridors, outside lanes, and common walkways.

Installing Microsoft Microsoft 365 Licences, Setup & Email Migration helps residents and shop owners monitor these active surroundings with clarity and ease. The area features numerous standalone shops, residential houses, coaching centres, medical stores, and food outlets, all contributing to daily footfall. Delivery staff, customers, vendors, and commuters move through the lanes regularly. Many residential lanes near BT Road are narrow, making it difficult to visually track unexpected activity.

Microsoft Microsoft 365 Licences, Setup & Email Migration provides strong coverage even in congested spaces and low-light conditions, allowing homeowners and businesses to keep an eye on visitors, gate-side movement, and road-facing areas without physical presence. Dunlop continues to grow as new residential complexes, renovated markets, and improved road networks develop around the locality. With this expansion comes the need for reliable monitoring solutions.

Microsoft Microsoft 365 Licences, Setup & Email Migration supports these requirements by offering seamless visibility across homes, offices, and shops. Whether someone wants to check the front gate while away, monitor staff movement in a store, or supervise the outside lane during late evenings, the system ensures dependable oversight. In a dynamic locality like Dunlop, consistent surveillance brings long-term safety and everyday comfort.

Authorized Microsoft Business Basic, Standard & Premium Setup in Dunlop

📌 Microsoft Deployment, Migration and Handover near Dunlop

🌟 Reasons This Works for Small Offices near Dunlop

Right-Sizing Licence Tiers for a Trading Office in Kolkata

Cutover Night, Rollback and Keeping Mail Flowing

🔖 Pick the Right Variant Without Overspending near Dunlop

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

Microsoft 365 Business Premium - Standard Plus Security and Device Control

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

Moving the Shared Office Drive into SharePoint and OneDrive

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

Teams Calling and Meeting Room Setup (Phone System)

Device Management and Lost-Phone Control (Microsoft Intune)

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

📌 How Much It Handles Before It Slows Down near Dunlop

Built-In Protection against Fake Invoices and Booby-Trapped Attachments

📌 Annual Maintenance Options Side by Side near Dunlop

🖥️ Handling Peak Load at Month-End near Dunlop

BENEFITS YOU WILL NOTICE IN BRIEF

COMMON COMPLAINTS IN ONE PLACE

Ready to secure your premises in Dunlop?

🛠️ The Security Settings We Enable, and the Ones We Deliberately Leave Alone

🏢 Site Survey & Planning - A Timeline around Dunlop

📌 Common Failures and How We Fix Them near Dunlop

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Dunlop

Frequently Asked Questions

What else we look after for offices in and around Dunlop

📍 On-Site Cloud Support Areas in and around Kolkata

🌆 Travel Time, Coverage and Site Access around Dunlop