Can we stop staff from mailing customer lists to their personal address?

Largely yes, using rules that watch outgoing mail and files on the shared drive for the patterns you care about, such as PAN details, bank account numbers or a document marked confidential (data loss prevention). When someone tries to send a price list or a customer database to an outside personal address, the message can be blocked outright, or allowed through with a warning and a record for management to see. Chat and channel messages inside Teams can be watched the same way, but that needs one of the larger enterprise licences rather than Business Premium. Start narrow, because a rule that catches too much gets switched off within a week, and remember that nothing here stops somebody photographing a screen.

We have twelve people but only four need Word and Excel installed. Can we mix plans?

Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.

Which plan do we actually need - Basic, Standard or Premium?

It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.

What exactly do you change inside the tenant to lock it down?

The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.

Can we finally switch off the old file server sitting in the corner?

In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.

Who fixes it if something breaks after the setup is done?

We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.

Can staff use this on their own phones, and can we wipe it if a phone is lost?

Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.

Do we still need a separate backup if everything is in Microsoft's cloud?

Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.

Can our Tally software and the office printer still send emails after the move?

Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.

We already run a Windows area in the office. Does that keep working?

Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.

Is Microsoft 365 better than Google Workspace for us?

It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.

Someone sent a fake invoice pretending to be our director. Can this stop that?

That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.

Our broadband is slow and drops during the day. Will people still be able to work?

Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.

How long does the changeover take, and will email stop working during it?

For an office of ten to fifty people, plan on about a week, of which the actual switchover is one evening. Most of that week is quiet background copying while everyone carries on using the old email exactly as before. On cutover night we point your area at Microsoft, and new mail starts arriving within minutes, although a handful of senders on slow networks can take a few hours to notice the change. Expect a few small irritations the next morning, such as a phone asking for a password again or a signature to be re-added, which is why an engineer stays reachable through that first working day.

How do you handle the huge PST archive files sitting on people's laptops?

We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.

Multi-Branch Microsoft Microsoft 365 Licences, Setup & Email Migration Rollout & Exchange Setup in Baranagar

Half the migrations we take on are rescue jobs. Somebody moved a company off GoDaddy or Zimbra over a weekend, calendars arrived empty, shared folders vanished, and the boss's phone stopped syncing on Monday morning. The problem is almost never Microsoft - it is skipping the dry run, so we copy every old mailbox across in the background first and check folders, contacts and calendar entries against the source before touching the mail record. For offices around Baranagar we make the switch on a Saturday evening, and an engineer stays on the phone with you through Monday.

✅ From Quotation to Go-Live with Microsoft anywhere in Kolkata

Phone showing a second-step login prompt for a company Microsoft account

The mail server sits in a cupboard behind the accounts room, and everyone in the office knows the sound it makes when the power flickers. Small companies across Kolkata ran their own mail for years because there was no sensible alternative; there is one now, and it needs no UPS, no antivirus renewal and nobody to restart it on a Sunday. Moving those mailboxes into Microsoft's cloud takes a weekend and keeps every old message, contact and calendar entry. The cupboard machine stays readable for a fortnight afterwards, just in case.

A new joiner starts on Monday and is still without email on Wednesday because nobody is quite sure who creates accounts. When a tenant is built with proper groups and roles, adding a person takes five minutes and mail, files, Teams and folder access all arrive together. Removing somebody is just as quick, which matters more than most owners expect until the day it does. Offices near Baranagar tend to notice this change before they notice anything else.

🧠 What Changes in the First Month with a growing team

Auditors ask awkward questions about mail from three years ago, and 'the employee took his laptop' is not an answer that survives the meeting. How far back you can search is decided by retention and archive settings, and those need choosing at setup rather than after the request arrives. For CA firms in Kolkata, and for anyone getting ready for the data protection rules now coming in (DPDP Act), we place holds on the mailboxes that matter and write down what is kept and for how long. Nobody enjoys this conversation, but it is far cheaper before than after.

A tenant is not something you build once and walk away from - people join, Microsoft changes a default, a policy quietly starts blocking something that worked last month. We stay on afterwards: adding and removing users, watching the security dashboard, reviewing licence counts before the renewal date rather than on it. You deal with someone who already knows your setup instead of explaining it again to a new ticket. Plenty of businesses keep us on for that reason alone.

Ex-Employee Mailboxes Kept for Audit at a CA Firm

A logistics startup in Kolkata had grown into three area names, one from the original brand, one for the new one and one bought for a service they no longer offer. Mail was arriving on all three from three different providers, with staff quietly forwarding things to themselves to keep up. We consolidated everything into a single tenant with one address book, kept all three domains delivering so no customer's old address broke, and authenticated each of them properly. New staff now get one address on the current brand and nobody forwards anything anywhere.

🛡️ LOCAL BILLING AND LICENCE SUPPLY

Working on Site with Offices in {AREA}

Staff get a short walkthrough - twenty minutes, no slides - covering where files now live, how to share a link instead of an attachment, and what that login prompt on the phone actually means. Skip it and people drift straight back to WhatsApp. We run the session again for anyone who missed it, and for new joiners if you keep us on a retainer.

Day-to-day services our team handles for offices like yours:

▪Teams Rollout and Getting People Off WhatsApp

▪Single Sign-On and Second-Check Login (Entra ID, MFA)

▪Fixing Mail That Lands in Spam (SPF, DKIM, DMARC)

▪Licence Supply, Renewals and GST Invoicing in Rupees

*Reminder: Mailbox backup is a separate paid product; a Microsoft 365 subscription on its own is not a backup of your email or your files.*

💡 Engineering Fact: The quietest sign of a broken-into mailbox is a rule the user never wrote - supplier mail sliding into an obscure folder, or a copy going out to an address nobody recognises. Checking for stray forwarding rules takes five minutes and finds real trouble.

🗂️ FILES OFF WHATSAPP

Five copies of the same document doing the rounds on a group? We will design the shared drive structure for your team in Baranagar before a single file gets uploaded into it.

Plan Our Shared Drive →

🏷️ Models, Plans and What Suits Whom for Baranagar

Compare what staff get on each licence, from web-only apps through to installed Office and device controls:

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.

🔹 WHAT IT DOESN'T INCLUDE

Full management of Windows laptops, app protection policies and BitLocker key backup (Intune), plus attachment sandboxing and sign-in restriction rules - all of that sits in the Premium plan. Enrolled phones can still be wiped from here using the free mobile controls built into this plan (Basic Mobility and Security).

🔹 MAILBOX SIZE

50GB each, which is several years of mail for most people, plus shared calendars the whole team can see.

🔹 SETUP TIME

A fresh tenant with your area verified is usually usable within a working day, with the old mail moving across in parallel.

Microsoft 365 Business Premium - Standard Plus Security and Device Control

For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.

🔹 EVERYTHING IN STANDARD

The same installed apps, 50GB mailboxes, cloud drive and Teams - nothing is traded away to get the security.

🔹 WHAT IT DOESN'T INCLUDE

Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.

🔹 SECURITY

Attachments are opened in a sealed test area and links are re-checked at the moment somebody clicks, so a fake invoice PDF does not get its first click (Defender for Business).

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.

🔹 PHONE ACCESS

The native mail app on Android and iPhone syncs without installing anything extra (Exchange ActiveSync).

🔹 KEEPING MAIL FOR AUDITS

Plan 2 can freeze a mailbox so nothing is ever permanently deleted, and lets you search across mailboxes when a dispute or an audit lands (litigation hold and eDiscovery).

🔹 WHAT YOU GET

Mail, calendar, contacts and shared calendars on your own area, syncing to Outlook, phones and any browser.

Moving the Shared Office Drive into SharePoint and OneDrive

For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.

🔹 TRAINING

A short hands-on session per department, because the migration that fails is the one where staff quietly go back to emailing attachments.

🔹 FOLDER STRUCTURE

Separate libraries for Accounts, HR, Sales, Projects and Management instead of one enormous Shared folder everybody tips things into.

🔹 UNDOING MISTAKES

A deleted file waits in the recycle bin for roughly three months, and an overwritten one rolls back to an earlier version in a couple of clicks.

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.

🔹 WHY IT SAVES MONEY

Most firms find half their headcount never touches installed Office. Putting those people here and leaving desk staff on Standard cuts the monthly bill with nobody losing an address.

🔹 WHO IT'S FOR

Shift supervisors, drivers, warehouse hands, site engineers and trainees who need an inbox and a Teams message, nothing more.

🔹 SETUP TIME

Adding Basic users to a tenant whose area is already verified is a same-hour job.

Teams Calling and Meeting Room Setup (Phone System)

For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.

🔹 MEETING ROOMS

The conference room gets a camera, a screen and a console that joins the booked meeting with one tap, instead of ten minutes of cable hunting (Teams Rooms).

🔹 CALL REPORTING

Who rang, who missed it, how long people waited - the numbers a sales head actually asks about on Monday.

🔹 WHAT IT DOESN'T INCLUDE

Calling is licensed on top of Business Standard or Premium, and the minutes come from your telecom provider rather than from the licence.

Device Management and Lost-Phone Control (Microsoft Intune)

For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.

🔹 WHEN SOMEONE LEAVES

Access is cut and the device wiped from the same screen where you disable the account - minutes, rather than a fortnight of chasing.

🔹 SETUP TIME

One working session to agree the policies, then devices enrolled in batches so the support calls stay manageable.

🔹 PERSONAL PHONES

On a staff member's own device only the work apps are governed - nobody at the office can see their gallery, contacts or WhatsApp (app protection policies).

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.

🔹 ROLLOUT

Installs can be pushed to machines over the network rather than walking desk to desk, once the package and update channel are agreed.

🔹 AUDIT PAPERWORK

Clean records of exactly who is licensed, which is the question that surfaces when a bank, an auditor or a large customer reviews your systems.

🔹 SHARED COMPUTERS

One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.

🔹 WHAT PEOPLE ACTUALLY RING ABOUT

A phone left in a taxi, a mail that bounced, a shared calendar nobody can open, a folder deleted at 6pm on Friday.

🔹 WHO IT'S FOR

Firms with no in-house IT person, and firms whose IT person should not be spending Monday morning resetting passwords.

🔹 BILLING

A fixed monthly fee against an agreed scope, in rupees with GST, kept separate from the licence charges themselves.

🛠️ Group Names, Distribution Lists and Address Book Housekeeping

Companies near Baranagar usually want to know what actually happens on the day, so here is the plan written down rather than described over a phone call.

✅ Network Setup & Cabling - What We Do in and around Baranagar

🔹Put the sender records in first and in order - publish the permitted senders, then the signing keys, and only then start monitoring before you ever move to enforcement (SPF, then DKIM, then DMARC).
🔹Schedule the actual switch for a Friday evening or the start of a long weekend in Baranagar - never a Monday, and never the last three days of a month when invoicing is running.
🔹Roll the second login check out to a small pilot group first, keep one emergency administrator account outside the policy, and only then extend it to the rest of the company.

📋 Specifications, Explained in Plain Words for small teams

Mail reputation is treated as part of the build, not an extra. We publish which servers are allowed to send in your name, add the signing keys, then watch the reports for a couple of weeks before tightening the policy to reject forged mail. Alerts sent by your own accounting software, the office copier and the website contact form are found and included during that watching period. The outcome you notice is straightforward: proposals reach inboxes, and nobody can invoice your customers in your name.

File and collaboration work is planned on paper first. Departments get their own areas with permissions that match how the company actually works, personal working files go to each user's own space, and everything keeps a version history you can roll back through. Teams is set up by department with the files attached to the right conversation instead of scattered across handsets. Where an old file server is involved, path lengths and file names are checked before anything is copied.

🏆 CORE PARAMETER🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan

🔹 Billed asPer user, monthly or yearly, in rupees on a GST invoice from {COMPANY}

🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan

🔹 How long setup takesA small tenant usable in a working day; mail cutover overnight, with a settling day for DNS

🔹 Two-step sign-inA prompt or code on the phone, so a password picked off a fake login page is not enough by itself

🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic

🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach

Three Responsibilities: Microsoft's, Yours and Ours

Microsoft Teams is where the WhatsApp groups end up. Departments get channels, calls and video meetings run inside the same window, and the file being discussed is attached to the conversation rather than forwarded around handsets. For companies with a plant, a head office and people on the road, it removes a lot of the phone tag that eats a working morning.

Defender for Business, included with the Premium plan, is the protection layer. It checks links inside incoming mail at the moment somebody clicks them, opens unfamiliar attachments away from the machine before they reach the desk, and watches endpoints for the behaviour that precedes a ransomware run. Because it is part of the same subscription, there is no separate antivirus renewal to keep track of.

✉️ SUPPORT DESK

Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.

Contact Helpdesk →

⚙️ SYSTEM EVALUATION & CHECKLIST

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Baranagar

🛠️ Workflow Setup

We finish with a walkthrough for staff and a written handover of the admin account, and our Kolkata desk stays reachable through the settling-in weeks.

⚠️ Pitfalls to Avoid

Skipping the half-hour walkthrough with staff saves nothing, because the calls you avoid on Friday all arrive together on Monday.

🔌 Guidelines & Sizing

Turn generic addresses into shared mailboxes at the planning stage - accounts, dispatch, careers, info - instead of buying a paid user for each of them.

📈 Upgrade Triggers

The auditor asks how long you keep email and who can read it, and there is no honest answer to give.

💡 Practical Findings After a Year in Service after years of site visits

The mistake I see most often is somebody switching their area policy straight to reject because a checklist told them to. Do that before you have watched the reports and your own mail starts bouncing - the accounting software that emails statements, the copier that scans to email, the marketing platform you forgot about. I run it at monitoring only for a fortnight, collect the list of everything genuinely sending in your name, fix each one, and only then tighten it. The end result is the same; the difference is nobody loses a week of invoices.

A network drive in the office with remote access bolted on is familiar and fast on the local network. It also assumes your office internet is up, that the drive is being backed up somewhere else, and that whoever configured the remote access did it safely. A cloud drive removes the box, the backup worry and the remote access risk in one go, at the cost of a monthly line on the bill.

Bolting a separate antivirus, a separate mail filter and a separate device management tool together works, and if you already own good ones there is no urgency to change. Premium puts the equivalents in one subscription with one place to look and one renewal to remember. The saving is real but the bigger gain is that a single dashboard tends to actually get checked.

💡 Engineering Fact: Microsoft commits to 99.9% availability with service credits if it misses. Read that honestly: outages are rare but not impossible, so the fallback plan is a mobile phone and a second internet line, not a spare mail server in the cupboard.

🤝 How Issues Are Logged, Tracked and Closed for multi-branch businesses

Type of Business	What We Set Up	Typical Time Needed
Car and Equipment Dealerships	One address per branch, a shared enquiries inbox, and mail working on the sales team's phones	Four days across three branches
Agencies and Design Studios	Client folders on the shared drive, big files sent as links, guest access for clients who need it	Three days including the staff walkthrough
Schools and Colleges	Staff and department addresses, Teams for classes, and a locked-down sign-in for students	Ten to twelve days, usually inside a vacation

🚦 Performance With Security Features Switched On in day-to-day use

Very large mailboxes copy quietly in the background for several nights before the MX record changes.

WHAT OWNERS LIKE - FOR BUYERS

COMPROMISES TO ACCEPT - A QUICK LIST

✓Attachments from people you have never dealt with get opened in a safe box first, and links are re-checked at the moment somebody clicks (Safe Links and Safe Attachments).

—A 60 GB mailbox on an ordinary office line takes days to copy, so the big accounts are started well before cutover night.

✓A second check at login means the password alone opens nothing (multi-factor authentication).

—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.

✓Everything sits in one admin console that we hand over to you in writing, passwords and recovery details included.

—Web-only apps come with the cheapest plan - installed Word and Excel need the mid-tier licence at minimum.

✓A new laptop can be handed over still in its box and set itself up on first switch-on (Windows Autopilot).

—Licences are a recurring cost per person, monthly or yearly - stop paying and the mailbox stops working.

✓Ask what happens today if a salesman's handset disappears on a bus; with the device already enrolled the answer is a two-minute job from a browser (Intune).

—DMARC pushed straight to reject will bounce your own newsletters and Tally-generated invoices; it needs a watching period first.

💡 Engineering Fact: Mail you delete is not kept forever. It stays recoverable for roughly two weeks by default, stretchable to about a month, and after that even Microsoft cannot fetch it back for you.

⚡ SYSTEM DEPLOYMENT ARCHITECTURE

Ready to secure your premises in Baranagar?

Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.

Connect with Expert Email Inquiries

Frequently Asked Questions

Q. Do we have to commit for a full year, or can we add people as we hire?

Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.

Q. Will we lose any old emails when we move?

No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.

Q. What happens to an employee's mailbox after they resign - do we keep paying for it?

Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.

Q. Why does our company email keep landing in customers' spam folders?

Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.

Q. Can we buy licences in rupees with a proper GST invoice?

Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.

💡 Engineering Fact: A mailbox stores mail and needs a licence. An alias is just a second address into the same mailbox and costs nothing. A distribution list stores nothing at all - it copies incoming mail to a group. Picking the wrong one is how firms overpay for years.

Next-Gen Firewall for Business Networks → UTM Firewall Appliance for Branch and Head Office → IT Maintenance Contract (AMC) for Offices → Enterprise Rack and Tower Servers → Enterprise Network Attached Storage (NAS) → Enterprise Managed Network Switches → Cyber Cloud & Immutable Backup Solutions → Email Security & Anti-Phishing Gateway → Next-Gen Endpoint Detection & Response (EDR/XDR) → Commercial IP CCTV Surveillance Systems → Biometric Attendance and Access Control Systems → Enterprise Commercial Wi-Fi Solutions → Google Workspace Business Email & Cloud Tools → Trend Micro Email Security & Cloud App Defense → Software-Defined Business Networking (SDN) → Structured Network Cabling & Server Rack Design → Hybrid Enterprise Data Backup & Recovery Solutions → Certified Refurbished Business Laptops & Desktops →

📍 REGIONAL SERVICE FOOTPRINT

📍 Email Migration Coverage across Kolkata and Its Suburbs

📍Dakshineswar

→

Business Premium rollouts for offices across Kolkata.

📍Dunlop

→

Need someone to set company mail up properly? Take a look.

📍Shyambazar

→

Teams and shared drive setup, close to Shyambazar.

📍Noapara

→

Business Premium rollouts for offices across Kolkata.

📍Tobin Road

→

Licence renewals and fresh tenant builds around Tobin Road.

🗺️ REGIONAL PROFILE & MAP

📌 Local Business area and Our Coverage in Baranagar

📍 Baranagar

Baranagar in Kolkata is a historic and culturally rooted locality known for its old neighbourhoods, educational institutions, ghats, and close proximity to the Hooghly River. The area remains busy with daily commuters, local markets, students, and families moving across Baranagar More, Kutighat, and the surrounding lanes. Most homes here are closely packed, with narrow roads and shared entry points, making everyday visibility vital.

Installing Microsoft Microsoft 365 Licences, Setup & Email Migration helps residents track movements around gates, staircases, common passages, and house fronts-especially in areas where outdoor activity continues from early morning till late night. Several parts of Baranagar have high footfall due to local shops, sweet stores, schools, coaching centres, and river-side access points. The steady flow of delivery personnel, visitors, and daily workers makes it useful for homeowners to keep continuous monitoring.

Many houses open directly onto connecting roads, making line-of-sight visibility difficult. Microsoft Microsoft 365 Licences, Setup & Email Migration helps overcome this by providing clear monitoring across tight lanes, corners, and low-light zones. Whether someone wants to check vehicle movement on a shared driveway, track entry near the main gate, or keep an eye on a small business, the coverage ensures dependable day-to-night clarity.

Baranagar is continuously developing with improved connectivity through Noapara Metro, Dunlop crossing, and nearby business zones. With this rise in movement, consistent monitoring becomes valuable for families and small commercial establishments. Microsoft Microsoft 365 Licences, Setup & Email Migration supports long-term visibility without complicating daily routines. Residents can easily check outdoor surroundings, watch staff activities, or monitor parcels and visitors, even while they are away.

In a lively, evolving locality like Baranagar, reliable surveillance gives families much-needed more confidence in your daily security and helps keep smooth day-to-day functioning.

Multi-Branch Microsoft Microsoft 365 Licences, Setup & Email Migration Rollout & Exchange Setup in Baranagar

✅ From Quotation to Go-Live with Microsoft anywhere in Kolkata

🧠 What Changes in the First Month with a growing team

Ex-Employee Mailboxes Kept for Audit at a CA Firm

Working on Site with Offices in {AREA}

🏷️ Models, Plans and What Suits Whom for Baranagar

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

Microsoft 365 Business Premium - Standard Plus Security and Device Control

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

Moving the Shared Office Drive into SharePoint and OneDrive

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

Teams Calling and Meeting Room Setup (Phone System)

Device Management and Lost-Phone Control (Microsoft Intune)

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

🛠️ Group Names, Distribution Lists and Address Book Housekeeping

✅ Network Setup & Cabling - What We Do in and around Baranagar

📋 Specifications, Explained in Plain Words for small teams

Three Responsibilities: Microsoft's, Yours and Ours

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Baranagar

💡 Practical Findings After a Year in Service after years of site visits

🤝 How Issues Are Logged, Tracked and Closed for multi-branch businesses

🚦 Performance With Security Features Switched On in day-to-day use

WHAT OWNERS LIKE - FOR BUYERS

COMPROMISES TO ACCEPT - A QUICK LIST

Ready to secure your premises in Baranagar?

Frequently Asked Questions

What else we look after for offices in and around Baranagar

📍 Email Migration Coverage across Kolkata and Its Suburbs

📌 Local Business area and Our Coverage in Baranagar