Can our Tally software and the office printer still send emails after the move?

Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.

Can we finally switch off the old file server sitting in the corner?

In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.

We have twelve people but only four need Word and Excel installed. Can we mix plans?

Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.

Why does our company email keep landing in customers' spam folders?

Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.

Our broadband is slow and drops during the day. Will people still be able to work?

Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.

We already run a Windows area in the office. Does that keep working?

Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.

Can staff use this on their own phones, and can we wipe it if a phone is lost?

Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.

What exactly do you change inside the tenant to lock it down?

The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.

How long does the changeover take, and will email stop working during it?

For an office of ten to fifty people, plan on about a week, of which the actual switchover is one evening. Most of that week is quiet background copying while everyone carries on using the old email exactly as before. On cutover night we point your area at Microsoft, and new mail starts arriving within minutes, although a handful of senders on slow networks can take a few hours to notice the change. Expect a few small irritations the next morning, such as a phone asking for a password again or a signature to be re-added, which is why an engineer stays reachable through that first working day.

Do we have to commit for a full year, or can we add people as we hire?

Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.

Someone sent a fake invoice pretending to be our director. Can this stop that?

That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.

Do we still need a separate backup if everything is in Microsoft's cloud?

Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.

How do you handle the huge PST archive files sitting on people's laptops?

We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.

Will we lose any old emails when we move?

No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.

Can we buy licences in rupees with a proper GST invoice?

Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.

Microsoft Microsoft 365 Licences, Setup & Email Migration Supply, Migration & Support in Dhakuria

An accounts manager once told me the only way she could pay for her company's licences was her managing director's personal international card, and the receipt that came back was no use to her at GST filing time. That is an awkward position for any registered business. Buy through Microtech Solutions instead and the same Microsoft licences come billed in rupees, on a proper GST invoice, from a partner in Kolkata you can actually ring when something breaks. Add three people for the busy season and drop them after - we adjust the count and the bill follows.

📌 From Quotation to Go-Live with Microsoft near Dhakuria

Staff member opening a shared work folder on a phone instead of scrolling a WhatsApp group

A quotation you sent on Tuesday turns up in the customer's spam folder on Friday, by which time the order has gone somewhere else. Nine times out of ten the mail itself was fine and the area simply had nothing telling the receiving server it was genuine. Setting up Microsoft 365 properly means those records get written and tested before anyone switches over (SPF, DKIM and DMARC). Microtech Solutions does that as part of every tenant we build for businesses around Dhakuria.

Twenty people share one info@ login, everybody reads everything, and nobody can say who replied to the enquiry that came in at nine. Give each person their own account and turn the general address into a shared mailbox and the guessing stops, at no extra licence cost. Sent items sit in one place, replies carry a name, and a leaver's access can be removed without twenty people learning a new password. It is usually the first thing we fix.

🌟 Reasons This Works for Small Offices near Dhakuria

Software nobody was shown how to use gets quietly ignored, and six months later the team is back on WhatsApp. After go-live we sit with your staff for an hour or two: where files live now, how to open a shared calendar, what that new prompt on their phone means. The people who resist hardest are usually the ones who have used the same folder since 2011, and they come round the first time search finds something in two seconds. For rollouts around Dhakuria the walkthrough is part of the job, not an upsell.

It is nine at night, the director's phone has stopped pulling mail, and the help page suggests raising a ticket. Buying your licences through a partner in Kolkata means the person who built the tenant is the person who picks up. We hold the admin access, we know why each setting is there, and nobody needs a fifteen-minute explanation before work can start. That is most of what people mean when they say they want local support.

Right-Sizing Licence Tiers for a Trading Office in Kolkata

A CA firm lost access to three years of correspondence when two article assistants left within a month of each other and their mailboxes were simply deleted by the previous vendor. We rebuilt the practice on a proper tenant, set retention on the mailboxes that matter, and made departure a checklist: licence removed, mailbox converted to shared, access handed to the engagement partner. During the next audit season the team pulled up a 2022 thread in under a minute. Nothing about that is clever technology; it is just a decision made before it was needed.

🛡️ STAFF TRAINING AND ADOPTION SUPPORT

Cutover Night, Rollback and Keeping Mail Flowing

Every tenant we build gets the same plain baseline: a phone prompt on top of the password, the ancient mail protocols switched off, sensible sharing limits, and a separate emergency admin account. None of it is exotic and all of it is written down. You keep that document, so whoever looks after your systems next is not left guessing.

The work we take on, once the plan is agreed:

▪Microsoft Defender for Business Rollout

▪Teams Rollout and Getting People Off WhatsApp

▪Setting Up Your Company's Own Microsoft 365 Tenant

▪Third-Party Mailbox Backup for Microsoft 365

*Terms: Emergency call-outs, out-of-hours cutovers and weekend attendance carry their own charges, agreed with you in advance.*

💡 Engineering Fact: Mail from your company can land in a customer's spam folder for one dull reason: the receiving server has no list of which machines are allowed to send in your name. That list is a single line in your area settings (an SPF record).

🤝 TENANT ALREADY SET UP BADLY

Inherited a Microsoft 365 tenant nobody has touched since it was created? We take over admin for companies in Dhakuria, tidy what is there and stay on afterwards.

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🔖 Ranges Sorted by Office Size for first-time buyers

Compare what staff get on each licence, from web-only apps through to installed Office and device controls:

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.

🔹 DESKTOP OFFICE APPS

Word, Excel, PowerPoint, Outlook and OneNote on up to five computers per person, along with five tablets and five phones.

🔹 WHO IT'S FOR

Desk staff who live in Outlook and Excel all day - accounts, sales, admin and management.

🔹 BILLING

Per person per month on a monthly or yearly commitment, invoiced in rupees with GST by Microtech Solutions instead of a foreign card charge.

Microsoft 365 Business Premium - Standard Plus Security and Device Control

For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.

🔹 SETUP TIME

Licences apply instantly, but we roll the security policies out over a week or two in groups so nobody arrives on Monday locked out.

🔹 SECURITY

Attachments are opened in a sealed test area and links are re-checked at the moment somebody clicks, so a fake invoice PDF does not get its first click (Defender for Business).

🔹 DEVICE CONTROL

Company laptops and phones are enrolled, disks are encrypted by default, and a missing device can be cleared remotely (Intune and BitLocker).

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.

🔹 MAILBOX SIZE

50GB on Plan 1. Plan 2 doubles the main mailbox to 100GB and adds an archive that keeps expanding as it fills up.

🔹 WHAT IT DOESN'T INCLUDE

No Teams, no OneDrive, no SharePoint, no Office installs. Email and calendar, full stop.

🔹 SHARED ADDRESSES

Accounts@ and sales@ sit beside the paid mailboxes without needing licences of their own.

Moving the Shared Office Drive into SharePoint and OneDrive

For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.

🔹 NOTHING LEFT BEHIND

File dates, folder paths and version history come across, and a comparison report at the end lets you see the counts line up.

🔹 WHAT WE DO

Map the folder tree you already have, agree who should see what, then copy it up in stages across nights and weekends.

🔹 FOLDER STRUCTURE

Separate libraries for Accounts, HR, Sales, Projects and Management instead of one enormous Shared folder everybody tips things into.

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.

🔹 WHAT YOU GET

A 50GB mailbox on the company area, Teams chat and meetings, 1TB of cloud space, and the browser versions of Word and Excel.

🔹 PHONE FIRST

Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.

🔹 MIXING PLANS

One tenant happily runs Basic, Standard and Premium side by side, and a person moves up or down at the next billing cycle.

Teams Calling and Meeting Room Setup (Phone System)

For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.

🔹 BEFORE YOU COMMIT

Call quality is an internet question, not a Microsoft one. We test the office link and the backup line around Dhakuria before anyone signs anything.

🔹 CALL REPORTING

Who rang, who missed it, how long people waited - the numbers a sales head actually asks about on Monday.

🔹 HOW CALLS REACH THE NETWORK

We connect Teams to an Indian telecom operator's lines so the numbers printed on your visiting cards keep working (Direct Routing or Operator Connect).

Device Management and Lost-Phone Control (Microsoft Intune)

For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.

🔹 HOW IT'S LICENSED

Bundled inside Business Premium, or bought on its own by firms that only want the device side (Intune Plan 1).

🔹 DISK ENCRYPTION

Laptop drives are encrypted with the recovery keys held in your tenant, so a stolen machine stays a stolen machine and does not become a data leak (BitLocker).

🔹 NEW LAPTOP SETUP

A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.

🔹 WHY NOT A ONE-TIME buy

A boxed copy stops receiving security fixes once its support window closes. A subscription copy keeps getting them, which matters the day a macro-laden invoice arrives.

🔹 BILLING

Per named person, not per machine. One employee with a desktop, a laptop and a home PC still needs a single seat.

🔹 ROLLOUT

Installs can be pushed to machines over the network rather than walking desk to desk, once the package and update channel are agreed.

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.

🔹 WHAT PEOPLE ACTUALLY RING ABOUT

A phone left in a taxi, a mail that bounced, a shared calendar nobody can open, a folder deleted at 6pm on Friday.

🔹 JOINERS AND LEAVERS

New staff get a mailbox, the right licence and the right folder access on day one; leavers are cut off within the hour and their mailbox converted rather than binned.

🔹 SECURITY REVIEW

A standing check of admin accounts, odd sign-in alerts, forwarding rules nobody remembers creating, and how many staff still have no second login check.

📌 Onsite Visits, Remote Fixes and Escalation near Dhakuria

Type of Business	What We Set Up	Typical Time Needed
Schools and Colleges	Staff and department addresses, Teams for classes, and a locked-down sign-in for students	Ten to twelve days, usually inside a vacation
Car and Equipment Dealerships	One address per branch, a shared enquiries inbox, and mail working on the sales team's phones	Four days across three branches
Exporters and Trading Firms	Mailboxes moved off old webmail, plus sender records so payment mails cannot be forged in your name	Two to three days, switch on a Saturday night

🖥️ Performance With Security Features Switched On near Dhakuria

Very large mailboxes copy quietly in the background for several nights before the MX record changes.

WHAT OWNERS LIKE IN BRIEF

COMPROMISES TO ACCEPT IN ONE PLACE

✓Your mail stops landing in customers' spam folders once the area records are written correctly (SPF, DKIM, DMARC).

—Standard mailboxes stop at 50 GB and the archive is not unlimited on the lower plans; heavy users do hit the ceiling.

✓Nobody starts the Monday staring at an empty inbox: the folder tree people built over a decade arrives exactly as they left it.

—Scanners and accounting software that send mail need a relay connector configured, otherwise those alerts stop silently.

✓A second check at login means the password alone opens nothing (multi-factor authentication).

—Licences are a recurring cost per person, monthly or yearly - stop paying and the mailbox stops working.

✓Files carrying bank details or customer data can be stopped from leaving by mail automatically (data loss prevention).

—A 60 GB mailbox on an ordinary office line takes days to copy, so the big accounts are started well before cutover night.

✓One username opens everything, and switching a leaver off takes a single click (Microsoft Entra ID).

—Litigation hold and case-based search do come with Business Premium (eDiscovery Standard); it is the advanced compliance tooling - custodian tracking, analytics, predictive coding - that only the top enterprise plan carries.

💡 Engineering Fact: During a mail move the internet learns your new destination only as fast as your DNS allows. Lower the time-to-live value a day early and the switch takes minutes instead of dragging on all night (MX record TTL).

⚡ SYSTEM DEPLOYMENT ARCHITECTURE

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📌 Key Figures Every Buyer Should Check near Dhakuria

The plan tiers matter more than most buyers are told. Business Basic gives mail, the shared drive and Teams with the apps in a browser; Standard adds Word, Excel and Outlook installed on the machine; Premium adds the security and device controls on top of that. Different people in the same company usually need different ones, and you can mix them freely on one bill. We recommend the mix in writing before anything is ordered so you can see the reasoning.

Almost anything can be migrated from. We regularly move companies off free webmail on a personal address, hosting-company mailboxes bundled with a website, an old Exchange or Zimbra server sitting on site, Google Workspace, or an existing Microsoft tenant somebody else set up badly. What comes across is the mail itself with its folder structure, plus contacts, calendars and any shared calendars in use. What does not come across automatically gets listed for you in advance, so there are no surprises on the Monday.

🏆 CORE PARAMETER🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server

🔹 Keeping mail out of spamSPF, DKIM and DMARC records set up on your area as part of the job

🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan

🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone

🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan

🔹 Two-step sign-inA prompt or code on the phone, so a password picked off a fake login page is not enough by itself

🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach

Three Responsibilities: Microsoft's, Yours and Ours

Exchange Online is the mail half, and it is the reason most companies move. Each user gets a large mailbox that keeps in step across a laptop, a phone and a browser, so a message read on the way home is already read when you sit down. Shared team calendars, one company address book and generic addresses like info@ or accounts@ that several staff work from are all part of it, and the general addresses need no licence of their own.

SharePoint and OneDrive replace the file server in the corner. Departments get their own areas with proper permissions, individuals get personal space that follows them between machines, and two people can work on the same spreadsheet at the same time without one overwriting the other. Every earlier version of a file stays recoverable for months, which turns an accidental save-over from a crisis into a two-minute fix.

✉️ SUPPORT DESK

Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.

Contact Helpdesk →

⚙️ SYSTEM EVALUATION & CHECKLIST

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Dhakuria

🛠️ Workflow Setup

The next morning phones and desktops are reconfigured one by one, until every device a person genuinely uses is on the new mailbox.

⚠️ Pitfalls to Avoid

Changing the mail routing at eleven on a Tuesday morning is how a day of orders goes missing - the switch belongs to a quiet night.

🔌 Guidelines & Sizing

Decide separately whether you want a third-party backup for the mailboxes and the shared drive, because that is a different product with its own bill.

📈 Upgrade Triggers

Mail works on the laptop but not on the phone, or the other way round, and it is a fresh argument every week.

📌 Practical Findings After a Year in Service near Dhakuria

Rushing the routing change is what causes the horror stories. If the time-to-live on your records is still sitting at a day when you switch, mail keeps arriving at the old server for hours afterwards and you have no way to hurry it along. Lower that value two days ahead, switch outside business hours, and keep the old system accepting and forwarding until you can see a full day with nothing landing there. It is dull, and it is the difference between a quiet Monday and a very loud one.

A network drive in the office with remote access bolted on is familiar and fast on the local network. It also assumes your office internet is up, that the drive is being backed up somewhere else, and that whoever configured the remote access did it safely. A cloud drive removes the box, the backup worry and the remote access risk in one go, at the cost of a monthly line on the bill.

Bolting a separate antivirus, a separate mail filter and a separate device management tool together works, and if you already own good ones there is no urgency to change. Premium puts the equivalents in one subscription with one place to look and one renewal to remember. The saving is real but the bigger gain is that a single dashboard tends to actually get checked.

💡 Engineering Fact: Take the licence off a user and a clock starts. Mailbox and OneDrive contents are held for about a month, then removed. Pull the files out before you free the seat, not after.

🛠️ The Security Settings We Enable, and the Ones We Deliberately Leave Alone

If you are handing this to your own IT person, work through the sequence as written - the order matters considerably more than any individual step.

⚙️ Installation & Setup - What We Do in and around Dhakuria

🔹Keep the old system live and delivering alongside the new one for the first few days, then leave it readable but switched off for a fortnight before anybody deletes a thing.
🔹Count and measure every mailbox before you promise a timeline; a twelve-year-old account with 40GB in it behaves nothing like a new joiner's, and that is what decides whether the move takes a night or a weekend.
🔹Put the sender records in first and in order - publish the permitted senders, then the signing keys, and only then start monitoring before you ever move to enforcement (SPF, then DKIM, then DMARC).

Frequently Asked Questions

Q. Can we stop staff from mailing customer lists to their personal address?

Largely yes, using rules that watch outgoing mail and files on the shared drive for the patterns you care about, such as PAN details, bank account numbers or a document marked confidential (data loss prevention). When someone tries to send a price list or a customer database to an outside personal address, the message can be blocked outright, or allowed through with a warning and a record for management to see. Chat and channel messages inside Teams can be watched the same way, but that needs one of the larger enterprise licences rather than Business Premium. Start narrow, because a rule that catches too much gets switched off within a week, and remember that nothing here stops somebody photographing a screen.

Q. Which plan do we actually need - Basic, Standard or Premium?

It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.

Q. Is Microsoft 365 better than Google Workspace for us?

It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.

Q. Who fixes it if something breaks after the setup is done?

We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.

Q. What happens to an employee's mailbox after they resign - do we keep paying for it?

Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.

💡 Engineering Fact: Nobody should ever be typing server names into a phone. Once the area is configured correctly a user enters their address and password and the handset works out the rest by itself (Autodiscover).

Next-Gen Firewall for Business Networks → UTM Firewall Appliance for Branch and Head Office → IT Maintenance Contract (AMC) for Offices → Enterprise Rack and Tower Servers → Enterprise Network Attached Storage (NAS) → Enterprise Managed Network Switches → Cyber Cloud & Immutable Backup Solutions → Email Security & Anti-Phishing Gateway → Next-Gen Endpoint Detection & Response (EDR/XDR) → Commercial IP CCTV Surveillance Systems → Biometric Attendance and Access Control Systems → Enterprise Commercial Wi-Fi Solutions → Google Workspace Business Email & Cloud Tools → Trend Micro Email Security & Cloud App Defense → Software-Defined Business Networking (SDN) → Structured Network Cabling & Server Rack Design → Hybrid Enterprise Data Backup & Recovery Solutions → Certified Refurbished Business Laptops & Desktops →

📍 REGIONAL SERVICE FOOTPRINT

📍 Email Migration Coverage across Kolkata and Its Suburbs

📍Jodhpur Park

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Email migration help for offices around Jodhpur Park - see what we cover.

📍Gariahat

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Check support cover and response times in Kolkata.

📍Selimpur

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Spam trouble with your own area name? Read on.

📍Ballygunge

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Teams and shared drive setup, close to Ballygunge.

📍Lake Gardens

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Microsoft 365 setup and licence supply, right across Kolkata.

🗺️ REGIONAL PROFILE & MAP

🌆 Landmarks and Routes Our Engineers Know in and around Dhakuria

📍 Dhakuria

Dhakuria in Kolkata is a well-established residential pocket known for its calm lanes, family homes, schools, local markets, and proximity to major South Kolkata neighbourhoods. With areas such as Dhakuria Bridge, Jodhpur Park, Gariahat connector lanes, and Rabindra Sarobar stretch influencing daily movement, the locality experiences consistent footfall throughout the day. People frequently travel through Dhakuria for schools, tuition centres, clinics, and shopping, making it important for households and small businesses to keep visibility around their surroundings.

Installing Microsoft Microsoft 365 Licences, Setup & Email Migration helps residents monitor their gates, staircases, porches, and driveway areas with ease. Whether someone stays in an independent house or an apartment cluster, the system ensures round-the-clock clarity across all important corners. Dhakuria is also known for its mix of narrow internal lanes and wider connector roads, where movement from delivery personnel, visitors, domestic staff, and students remains routine.

Many homes sit close to the road, making it difficult to track who is approaching unless there is a dependable monitoring setup. Microsoft Microsoft 365 Licences, Setup & Email Migration provides clear oversight in such areas, especially during early mornings or late evenings when lighting is low. From checking activity near a parked vehicle to observing movement around the main gate when no one is home, the system adds a practical sense of security for families.

Shops and clinics located near Dhakuria Bridge or Lake Gardens side also benefit from stable monitoring that helps them manage daily foot traffic. As Dhakuria continues growing with improved connectivity to Gariahat, South City, Selimpur, and Lake Gardens, the need for a reliable surveillance setup becomes even more important. Many new residents, working professionals, and tenants prefer the locality due to its accessibility and peaceful environment.

With Microsoft Microsoft 365 Licences, Setup & Email Migration, homeowners and shop owners get dependable visibility without any operational complexity. Whether it’s monitoring a shared corridor, tracking staff movement, or maintaining awareness around outer pathways during busy hours, the system ensures continuous oversight. In a locality as familiar and lived-in as Dhakuria, having consistent monitoring brings long-term comfort, safety, and more confidence in your daily security.