What happens to an employee's mailbox after they resign - do we keep paying for it?

Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.

Can our Tally software and the office printer still send emails after the move?

Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.

Someone sent a fake invoice pretending to be our director. Can this stop that?

That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.

What exactly do you change inside the tenant to lock it down?

The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.

Why does our company email keep landing in customers' spam folders?

Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.

We have twelve people but only four need Word and Excel installed. Can we mix plans?

Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.

Do we still need a separate backup if everything is in Microsoft's cloud?

Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.

How do you handle the huge PST archive files sitting on people's laptops?

We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.

Can we buy licences in rupees with a proper GST invoice?

Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.

Can we stop staff from mailing customer lists to their personal address?

Largely yes, using rules that watch outgoing mail and files on the shared drive for the patterns you care about, such as PAN details, bank account numbers or a document marked confidential (data loss prevention). When someone tries to send a price list or a customer database to an outside personal address, the message can be blocked outright, or allowed through with a warning and a record for management to see. Chat and channel messages inside Teams can be watched the same way, but that needs one of the larger enterprise licences rather than Business Premium. Start narrow, because a rule that catches too much gets switched off within a week, and remember that nothing here stops somebody photographing a screen.

Our broadband is slow and drops during the day. Will people still be able to work?

Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.

Will we lose any old emails when we move?

No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.

Can we finally switch off the old file server sitting in the corner?

In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.

Do we have to commit for a full year, or can we add people as we hire?

Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.

Is Microsoft 365 better than Google Workspace for us?

It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.

Microsoft Microsoft 365 Licences, Setup & Email Migration Tenant Setup, Security & Helpdesk near Selimpur

Nothing derails a month-end like a mailbox that has stopped receiving because it is full, and it always happens to the person raising invoices. Old accounts on cheap hosting run out of room quickly, and the usual fix is deleting mail somebody will want later. Microsoft 365 gives each person far more room, plus an archive that moves older mail out of the way instead of throwing it away. Microtech Solutions sizes all of this at the start, so nobody is hunting for attachments to delete at nine at night.

📞 Sizing, Licensing and Ordering Microsoft Microsoft 365 Licences, Setup & Email Migration close to Selimpur

Two engineers checking mail flow test results before a weekend cutover near Selimpur

You are paying for thirty licences and the accounts team can name about twenty-two people. Somewhere along the way somebody sold everyone the same plan, including the shop floor supervisor who only ever reads mail on a phone. A licence review usually shows that a mix of plans costs less than one plan for all, and that two or three seats can be dropped outright. We do the counting first and the quotation second, which is the opposite of how licences normally get sold.

The mail server sits in a cupboard behind the accounts room, and everyone in the office knows the sound it makes when the power flickers. Small companies across Kolkata ran their own mail for years because there was no sensible alternative; there is one now, and it needs no UPS, no antivirus renewal and nobody to restart it on a Sunday. Moving those mailboxes into Microsoft's cloud takes a weekend and keeps every old message, contact and calendar entry. The cupboard machine stays readable for a fortnight afterwards, just in case.

👍 Why Owners Stop Worrying About This close to Selimpur

Most companies we meet have three domains: the one on the website, one from a brand name they stopped using, and one somebody registered years ago and forgot. Mail arriving on all three, none of them authenticated, is an administrative headache and a security hole in the same breath. Bringing them into one tenant gives you one address book, one set of records to keep, and old addresses that still deliver to the right person. It is dull work that removes a surprising amount of daily friction.

Auditors ask awkward questions about mail from three years ago, and 'the employee took his laptop' is not an answer that survives the meeting. How far back you can search is decided by retention and archive settings, and those need choosing at setup rather than after the request arrives. For CA firms in Kolkata, and for anyone getting ready for the data protection rules now coming in (DPDP Act), we place holds on the mailboxes that matter and write down what is kept and for how long. Nobody enjoys this conversation, but it is far cheaper before than after.

Shared Logins Replaced with Named Accounts at a Multi-Branch Dealership

A commodity trading office of eighteen people was paying for the top plan for every seat, including four warehouse staff who read mail on a phone and nothing else. We went through the list person by person, moved the warehouse and reception seats to a web-only plan, kept the full installed apps for accounts and the directors, and dropped two accounts belonging to people who had left. The bill came down at renewal without anybody losing a feature they were actually using. They now do the same review with us each year before the renewal date.

🛡️ ON-SITE PRACTICE AND FIELD EXPERIENCE

Support After Go-Live and Who to Ring

Cutovers are done out of hours - a Friday night or a Saturday morning - because nobody wants mail stopping at eleven on a working day. An engineer stays reachable through the weekend while the final sync catches up. Monday is then spent at your desks in Selimpur, fixing Outlook profiles and phones one person at a time.

Pick the pieces you need - the list below is what we do:

▪Microsoft Defender for Business Rollout

▪Third-Party Mailbox Backup for Microsoft 365

▪Licence Supply, Renewals and GST Invoicing in Rupees

▪Teams Rollout and Getting People Off WhatsApp

*Notice: Migration planning, cutover attendance and post-move fixes are quoted as paid work before we begin, with no obligation to continue afterwards.*

💡 Engineering Fact: A mailbox stores mail and needs a licence. An alias is just a second address into the same mailbox and costs nothing. A distribution list stores nothing at all - it copies incoming mail to a group. Picking the wrong one is how firms overpay for years.

📬 SHARED MAILBOX CLEAN-UP

One info@ password shared by half the office, and nobody knows who answered what? Let us give everyone in Selimpur a named account and turn the general addresses into shared mailboxes.

Fix Our Mailbox Setup →

🗂️ Complete List of What We Supply for offices in Selimpur

Everything we configure during a tenant build is listed below, along with what stays your decision:

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.

🔹 MAILBOX SIZE

50GB each, which is several years of mail for most people, plus shared calendars the whole team can see.

🔹 FILE STORAGE

1TB of personal cloud space each, team libraries alongside it, and old versions kept so an accidental overwrite is not fatal.

🔹 WHAT IT DOESN'T INCLUDE

Full management of Windows laptops, app protection policies and BitLocker key backup (Intune), plus attachment sandboxing and sign-in restriction rules - all of that sits in the Premium plan. Enrolled phones can still be wiped from here using the free mobile controls built into this plan (Basic Mobility and Security).

Microsoft 365 Business Premium - Standard Plus Security and Device Control

For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.

🔹 WHO IT'S FOR

CA firms, clinics, exporters, and any office where staff carry customer data around on a laptop.

🔹 SECURITY

Attachments are opened in a sealed test area and links are re-checked at the moment somebody clicks, so a fake invoice PDF does not get its first click (Defender for Business).

🔹 BILLING

Per user per month. Plenty of clients keep general staff on Standard and lift only directors, accounts and IT up to Premium.

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.

🔹 WHAT IT DOESN'T INCLUDE

No Teams, no OneDrive, no SharePoint, no Office installs. Email and calendar, full stop.

🔹 SETUP TIME

Area checks and the mail record changeover usually happen in one evening, followed by a settling day while DNS spreads.

🔹 MAILBOX SIZE

50GB on Plan 1. Plan 2 doubles the main mailbox to 100GB and adds an archive that keeps expanding as it fills up.

Moving the Shared Office Drive into SharePoint and OneDrive

For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.

🔹 WHO IT'S FOR

Any office in Kolkata where the file server is ageing, the backup is nobody's job, and staff away from the desk cannot reach the data.

🔹 FOLDER STRUCTURE

Separate libraries for Accounts, HR, Sales, Projects and Management instead of one enormous Shared folder everybody tips things into.

🔹 WHAT WE DO

Map the folder tree you already have, agree who should see what, then copy it up in stages across nights and weekends.

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.

🔹 USER LIMIT

The small-business plans stop at a few hundred seats; beyond that we move you onto the enterprise line instead.

🔹 SETUP TIME

Adding Basic users to a tenant whose area is already verified is a same-hour job.

🔹 PHONE FIRST

Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.

Teams Calling and Meeting Room Setup (Phone System)

For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.

🔹 CALL REPORTING

Who rang, who missed it, how long people waited - the numbers a sales head actually asks about on Monday.

🔹 WHAT YOU GET

A real phone number inside Teams, with hold, transfer, ring groups, a menu for callers and voicemail dropped into the inbox (Teams Phone).

🔹 BEFORE YOU COMMIT

Call quality is an internet question, not a Microsoft one. We test the office link and the backup line around Selimpur before anyone signs anything.

Device Management and Lost-Phone Control (Microsoft Intune)

For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.

🔹 WHO IT'S FOR

Field sales teams, offices where staff use their own phones for work, and anyone who has already lost a laptop once.

🔹 SETUP TIME

One working session to agree the policies, then devices enrolled in batches so the support calls stay manageable.

🔹 IF A PHONE IS LOST

You raise it from a browser and the company mail, files and Teams data are cleared from that handset the moment it next touches a network.

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.

🔹 SHARED COMPUTERS

One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).

🔹 WHO IT'S FOR

Companies past the small-business seat limit, and firms content with their existing mail who only want current, legal Office on every desk.

🔹 WHAT IT DOESN'T INCLUDE

There is no mailbox here. Email either stays where it is or gets bought as a separate Exchange Online plan.

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.

🔹 MAIL DELIVERY WATCH

We read the reports that say whether your invoices are reaching customers or quietly sitting in their junk folder, and fix the area records when they slip (DMARC reporting).

🔹 LICENCE RIGHT-SIZING

Each quarter we list who is paying for what, point out the seats nobody has signed into for months, and drop or downgrade them at renewal.

🔹 WHAT PEOPLE ACTUALLY RING ABOUT

A phone left in a taxi, a mail that bounced, a shared calendar nobody can open, a folder deleted at 6pm on Friday.

⚙️ SYSTEM EVALUATION & CHECKLIST

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Selimpur

🛠️ Workflow Setup

Old mail, contacts and calendars are copied across in the background over the following days while the existing system keeps running and staff notice nothing.

⚠️ Pitfalls to Avoid

Deleting a resigned employee's mailbox on their last day looks tidy until a customer replies to a two-year-old thread and nobody can find the history.

🔌 Guidelines & Sizing

Warn whoever manages your internet line that a bulk mail copy will eat bandwidth for a few days, and run the heavy batches overnight if the office in Selimpur shares one connection.

📈 Upgrade Triggers

Files move around the office on WhatsApp and pen drives, and nobody is certain which copy is the latest one.

🛠️ Microsoft 365 Migration Day: What Happens, Hour by Hour, for Offices in Selimpur

These are the habits we apply to every tenant we build, whether the company has eight users or two hundred and eight.

🔧 Configuration & Testing - Explained Simply anywhere in Kolkata

🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.
🔹Agree the folder and site structure on paper before a single file is uploaded, because rearranging two hundred gigabytes after the fact is somebody's entire week.
🔹Keep the old system live and delivering alongside the new one for the first few days, then leave it readable but switched off for a fortnight before anybody deletes a thing.

☎️ Preventive Checks and Monthly Reporting close to Selimpur

Type of Business	What We Set Up	Typical Time Needed
Agencies and Design Studios	Client folders on the shared drive, big files sent as links, guest access for clients who need it	Three days including the staff walkthrough
Retail Chains and Franchise Networks	Store mailboxes under one company area, central control of who sees what, supplier mail in one place	One to two weeks depending on store count
CA and Law Firms	A mailbox per partner, client folders only the right team can open, and leavers' mail kept for audits	About a week for a 25-person practice

🔍 Behaviour on a Slow Internet Line close to Selimpur

Video meetings hold up on a modest connection if cameras are capped and screen sharing is used sparingly.

WHAT YOU GET FOR THE MONEY - THE SHORT VERSION

REAL LIMITS WITHOUT THE SALES PITCH

✓Sign-ins from an unknown laptop in another country can be blocked while your office carries on as normal (conditional access).

—Encryption on a document does not stop someone photographing the screen or reading the contents down the phone.

✓A second check at login means the password alone opens nothing (multi-factor authentication).

—Microsoft does not keep a deleted mailbox forever; past the retention window it is gone, so backup is a separate product you buy on top.

✓A new laptop can be handed over still in its box and set itself up on first switch-on (Windows Autopilot).

—Office apps check in with Microsoft roughly once a month; a machine kept permanently offline eventually goes read-only.

✓One username opens everything, and switching a leaver off takes a single click (Microsoft Entra ID).

—If both the admin credentials and the emergency account are lost, getting control back from Microsoft is slow and painful.

✓Everything sits in one admin console that we hand over to you in writing, passwords and recovery details included.

—Litigation hold and case-based search do come with Business Premium (eDiscovery Standard); it is the advanced compliance tooling - custodian tracking, analytics, predictive coding - that only the top enterprise plan carries.

💡 Engineering Fact: During a mail move the internet learns your new destination only as fast as your DNS allows. Lower the time-to-live value a day early and the switch takes minutes instead of dragging on all night (MX record TTL).

⚡ SYSTEM DEPLOYMENT ARCHITECTURE

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🧠 Questions Customers Ask Us Most throughout Kolkata

Licence tiers deserve an afternoon of somebody's honest attention. Premium is genuinely worth it for anyone handling money, customer data or company laptops, but putting it on a warehouse supervisor who reads two mails a day on a phone is money burnt. I build the list person by person with the office manager sitting next to me, because she knows who actually opens Excel and who does not. That single conversation usually saves more than the setup fee.

Compared with free webmail on a personal address, company email on your own area is mostly about being believed. A gmail or rediff address on a quotation quietly costs you credibility, and there is no way to keep a leaver's correspondence or search across the team. For a two-person operation free webmail is genuinely fine; the trouble starts the day you hire somebody and want their mail to survive them.

The mailboxes your web hosting company throws in with the website are cheap and they do work. What they usually do not give you is a mailbox large enough to hold years of mail, proper calendar sharing, or an address book that everyone sees. They also share a mail server with hundreds of other customers, so if one of them sends spam your quotations get caught up in the same blacklist.

💡 Engineering Fact: The invoice fraud that hits exporters and traders rarely involves any hacking. Someone registers a area one letter off yours, watches the thread, then sends your buyer fresh bank details at exactly the right moment. Area records plus a phone call to confirm account changes end it.

📃 Licence Tiers and What Each One Covers around Selimpur

After go-live, somebody still has to own it. That means adding joiners, dealing with leavers properly, keeping an eye on the security dashboard, and answering the question of why a policy has started blocking something. We hold the admin access with your permission and work to agreed response times, and you can take that access back at any point. The tenant is yours; we simply run it for you.

What we take on is worth pinning down before anyone talks about price. This service suits companies of roughly five to three hundred users who want proper company email, a shared drive and Teams, set up once and properly. Microtech Solutions handles the licence choice, the tenant, the area records, the mailbox and file move, the device and security settings, and the walkthrough with your staff at the end. Businesses in Selimpur get the same running order at eight seats as at two hundred.

🏆 CORE PARAMETER🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic

🔹 How long setup takesA small tenant usable in a working day; mail cutover overnight, with a settling day for DNS

🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan

🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach

🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan

🔹 Uptime commitmentMicrosoft's 99.9% availability promise, backed by service credits

🔹 Works on phonesMail, calendar and Teams on Android and iPhone, through the handset's own mail app or the Outlook app

Vendor Support Versus the Help You Need at Nine at Night

Microsoft 365 is a subscription that bundles the things an office runs on: company email, the Word, Excel, PowerPoint and Outlook you already know, a shared drive reachable from anywhere, and Teams for calls and chat. Rather than buying software once and living with it for a decade, you pay per person per month and every part stays current. The whole thing sits in your company's own private space inside Microsoft's cloud, which is what the industry calls a tenant.

There are three plans most Indian businesses choose between. Business Basic covers mail, files and Teams with the Office apps running in a browser. Business Standard adds the full applications installed on desktops, laptops and phones. Business Premium adds the security and device controls: protection against fake invoices and links that lead somewhere they should not, plus full management of company laptops and staff handsets.

✉️ SUPPORT DESK

Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.

Contact Helpdesk →

Frequently Asked Questions

Q. We already run a Windows area in the office. Does that keep working?

Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.

Q. Which plan do we actually need - Basic, Standard or Premium?

It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.

Q. How long does the changeover take, and will email stop working during it?

For an office of ten to fifty people, plan on about a week, of which the actual switchover is one evening. Most of that week is quiet background copying while everyone carries on using the old email exactly as before. On cutover night we point your area at Microsoft, and new mail starts arriving within minutes, although a handful of senders on slow networks can take a few hours to notice the change. Expect a few small irritations the next morning, such as a phone asking for a password again or a signature to be re-added, which is why an engineer stays reachable through that first working day.

Q. Can staff use this on their own phones, and can we wipe it if a phone is lost?

Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.

Q. Who fixes it if something breaks after the setup is done?

We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.

💡 Engineering Fact: A file deleted from the shared drive is not gone. It sits in the recycle bin for roughly three months, and an overwritten file can be rolled back to how it looked yesterday from its version history.

Next-Gen Firewall for Business Networks → UTM Firewall Appliance for Branch and Head Office → IT Maintenance Contract (AMC) for Offices → Enterprise Rack and Tower Servers → Enterprise Network Attached Storage (NAS) → Enterprise Managed Network Switches → Cyber Cloud & Immutable Backup Solutions → Email Security & Anti-Phishing Gateway → Next-Gen Endpoint Detection & Response (EDR/XDR) → Commercial IP CCTV Surveillance Systems → Biometric Attendance and Access Control Systems → Enterprise Commercial Wi-Fi Solutions → Google Workspace Business Email & Cloud Tools → Trend Micro Email Security & Cloud App Defense → Software-Defined Business Networking (SDN) → Structured Network Cabling & Server Rack Design → Hybrid Enterprise Data Backup & Recovery Solutions → Certified Refurbished Business Laptops & Desktops →

📍 REGIONAL SERVICE FOOTPRINT

📍 Neighbourhoods and Industrial Estates We Serve near Kolkata

📍Dhakuria

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Check support cover and response times in Kolkata.

📍Jodhpur Park

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Email migration help for offices around Jodhpur Park - see what we cover.

📍Gariahat

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Check support cover and response times in Kolkata.

📍Golf Green

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Licence renewals and fresh tenant builds around Golf Green.

📍Kalighat

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Business Premium rollouts for offices across Kolkata.

🗺️ REGIONAL PROFILE & MAP

🌐 A Quick Look at the Local Office Scene throughout Kolkata

📍 Selimpur

Selimpur in Kolkata is a lively residential neighbourhood known for its narrow connecting lanes, bustling local markets, tuition centres, and a close-knit community. Positioned between Dhakuria, Jodhpur Park, and Gariahat, the area experiences steady movement from morning till night. Families, students, delivery staff, and visitors frequently pass through Selimpur’s internal stretches, making it important for residents to keep proper visibility around their homes and building entrances.

Installing Microsoft Microsoft 365 Licences, Setup & Email Migration helps homeowners keep track of activity near gates, staircases, rooftops, and shared pathways. For apartment blocks and standalone houses, the system provides dependable visibility that helps families stay informed throughout the day. Selimpur’s layout includes small shops, coaching centres, bakeries, clinics, and small eateries. These create daily footfall, especially during peak hours in the morning and evening.

Many homes are built closely together, making it difficult to understand outside movement without a dedicated monitoring solution. Microsoft Microsoft 365 Licences, Setup & Email Migration ensures clarity in both wide and congested parts of the locality. Whether it is early-morning vendor movement, parcel deliveries, support staff visits, or unexpected visitors crossing the lane, the system provides stable low-light performance and consistent coverage.

Shop owners near the main Selimpur market area also benefit from the ability to track movement during busy periods without physically supervising every corner. With the increasing demand for housing in connected areas like Gariahat, Jodhpur Park, Golpark, and Lake Gardens, Selimpur continues to grow as a easy locality for working professionals and families. Reliable monitoring through Microsoft Microsoft 365 Licences, Setup & Email Migration brings significant comfort in this environment.

Homeowners can oversee their surroundings even when away, while small businesses can keep track of staff activity and customer inflow. From monitoring passageways to ensuring safety around building entrances at night, the system adds a practical layer of security. In a close-knit and active neighbourhood like Selimpur, having dependable surveillance contributes greatly to daily more confidence in your daily security.

Microsoft Microsoft 365 Licences, Setup & Email Migration Tenant Setup, Security & Helpdesk near Selimpur

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Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

Microsoft 365 Business Premium - Standard Plus Security and Device Control

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

Moving the Shared Office Drive into SharePoint and OneDrive

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

Teams Calling and Meeting Room Setup (Phone System)

Device Management and Lost-Phone Control (Microsoft Intune)

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

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Ready to secure your premises in Selimpur?

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