🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
The call that starts most of these jobs sounds the same. A customer says they never received the quotation, and it has been sitting in their spam folder for three days. Nine times out of ten the area has no proper sender records, so mail servers treat anything from you as suspicious and quietly bin it, and when we move a business in Shibpur onto Microsoft 365 that is the first thing we fix. Microtech Solutions then tests the mail against real outside mailboxes before we call the job finished.
📍 Who Installs Microsoft Microsoft 365 Licences, Setup & Email Migration and Looks After It across Kolkata
Twenty people share one info@ login, everybody reads everything, and nobody can say who replied to the enquiry that came in at nine. Give each person their own account and turn the general address into a shared mailbox and the guessing stops, at no extra licence cost. Sent items sit in one place, replies carry a name, and a leaver's access can be removed without twenty people learning a new password. It is usually the first thing we fix.
Your senior salesman resigns, takes his handset with him, and three weeks later a customer asks about the mail he sent in April. On a personal webmail account that thread has simply gone. Inside a company tenant the mailbox stays yours - it can be converted to a shared mailbox, handed to a colleague, or held for an audit without paying for a licence forever. Companies across Kolkata come to us for exactly that, usually after it has already happened once.
💡 The Case for Doing It Properly Once across Kolkata
It is nine at night, the director's phone has stopped pulling mail, and the help page suggests raising a ticket. Buying your licences through a partner in Kolkata means the person who built the tenant is the person who picks up. We hold the admin access, we know why each setting is there, and nobody needs a fifteen-minute explanation before work can start. That is most of what people mean when they say they want local support.
Asking staff for a code on the phone as well as the password is the most useful security change a small company can make, and also the one most likely to ruin a Monday. So we stage it - a pilot group first, staff told in advance about the one-time prompt on their phones, an emergency admin account kept aside, then everyone else (multi-factor authentication). Nobody in your Kolkata office gets locked out of their own mail on a working day. The point of the exercise is simple: knowing the password is no longer enough.
Moving a Company off Free Webmail to Proper Company Email
A car dealership with three showrooms across Kolkata had one email password shared by everyone on the sales floor, printed on a slip stuck to the counter. Every salesperson now has their own account, enquiries land in a shared sales mailbox that the whole floor can work from, and each reply carries a name. When a salesman left mid-quarter, his access was gone the same afternoon and his open enquiries stayed with the branch. The general manager can finally answer the question of who followed up on which enquiry.
🛡️ HOW WE ACTUALLY RUN A MIGRATION
What We Hand Over When the Job Is Finished
Licences are purchased and invoiced here in India, in rupees, against your company name with GST shown. Seats can be added when you hire and dropped at renewal, instead of arguing with a card payment on a website. We claim no special badge from Microsoft - what we offer is a local bill, a working setup, and a number that gets answered.
Here are the jobs clients ask for most often:
▪Moving Old Email with Folders and Contacts Intact
▪Single Sign-On and Second-Check Login (Entra ID, MFA)
▪Licence Supply, Renewals and GST Invoicing in Rupees
▪Exchange Online Migration from cPanel, Zimbra or Google Workspace
*Note: The setup, migration and support work described here is chargeable, and comes from us as an independent partner - it is not Microsoft's own support line.*
💡 Engineering Fact: Nobody should ever be typing server names into a phone. Once the area is configured correctly a user enters their address and password and the handset works out the rest by itself (Autodiscover).
📋 LICENCE COUNT REVIEW
Not sure what you are paying for? Send us your current licence list and we will tell you plainly which people in Shibpur are on the wrong plan and which seats can go entirely.
📦 Available Options and Typical Fit for growing companies
Here is what each plan includes, what it asks of you, and where the limits sit:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 BILLING
Per person per month on a monthly or yearly commitment, invoiced in rupees with GST by Microtech Solutions instead of a foreign card charge.
🔹 WHAT IT DOESN'T INCLUDE
Full management of Windows laptops, app protection policies and BitLocker key backup (Intune), plus attachment sandboxing and sign-in restriction rules - all of that sits in the Premium plan. Enrolled phones can still be wiped from here using the free mobile controls built into this plan (Basic Mobility and Security).
🔹 MEETINGS
Video calls for up to 300 people, recordings, and outside guests who can join without any Microsoft account of their own.
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 SECURITY
Attachments are opened in a sealed test area and links are re-checked at the moment somebody clicks, so a fake invoice PDF does not get its first click (Defender for Business).
🔹 WHAT IT DOESN'T INCLUDE
Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.
🔹 BILLING
Per user per month. Plenty of clients keep general staff on Standard and lift only directors, accounts and IT up to Premium.
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 WHAT YOU GET
Mail, calendar, contacts and shared calendars on your own area, syncing to Outlook, phones and any browser.
🔹 SPAM AND VIRUS FILTERING
Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).
🔹 SETUP TIME
Area checks and the mail record changeover usually happen in one evening, followed by a settling day while DNS spreads.
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 WORKING OFFLINE
Files still appear as a normal drive in File Explorer, keep working when the link drops, and catch up when it returns (OneDrive sync).
🔹 WHO IT'S FOR
Any office in Kolkata where the file server is ageing, the backup is nobody's job, and staff away from the desk cannot reach the data.
🔹 WHAT WE DO
Map the folder tree you already have, agree who should see what, then copy it up in stages across nights and weekends.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 PHONE FIRST
Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.
🔹 WHY IT SAVES MONEY
Most firms find half their headcount never touches installed Office. Putting those people here and leaving desk staff on Standard cuts the monthly bill with nobody losing an address.
🔹 MIXING PLANS
One tenant happily runs Basic, Standard and Premium side by side, and a person moves up or down at the next billing cycle.
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 WHAT IT DOESN'T INCLUDE
Calling is licensed on top of Business Standard or Premium, and the minutes come from your telecom provider rather than from the licence.
🔹 HOW CALLS REACH THE NETWORK
We connect Teams to an Indian telecom operator's lines so the numbers printed on your visiting cards keep working (Direct Routing or Operator Connect).
🔹 BEFORE YOU COMMIT
Call quality is an internet question, not a Microsoft one. We test the office link and the backup line around Shibpur before anyone signs anything.
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 DISK ENCRYPTION
Laptop drives are encrypted with the recovery keys held in your tenant, so a stolen machine stays a stolen machine and does not become a data leak (BitLocker).
🔹 RULES YOU CAN SET
Screen lock and PIN compulsory, copying out of work apps blocked, and company mail refused on a rooted or jailbroken phone.
🔹 IF A PHONE IS LOST
You raise it from a browser and the company mail, files and Teams data are cleared from that handset the moment it next touches a network.
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 BILLING
Per named person, not per machine. One employee with a desktop, a laptop and a home PC still needs a single seat.
🔹 WHAT YOU GET
The full installed apps on up to five computers per person, updating themselves quietly, with 1TB of personal cloud storage each.
🔹 WHO IT'S FOR
Companies past the small-business seat limit, and firms content with their existing mail who only want current, legal Office on every desk.
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 BILLING
A fixed monthly fee against an agreed scope, in rupees with GST, kept separate from the licence charges themselves.
🔹 MAIL DELIVERY WATCH
We read the reports that say whether your invoices are reaching customers or quietly sitting in their junk folder, and fix the area records when they slip (DMARC reporting).
🔹 SECURITY REVIEW
A standing check of admin accounts, odd sign-in alerts, forwarding rules nobody remembers creating, and how many staff still have no second login check.
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
🛠️ Setting Up the Tenant: What Gets Done, and in What Order
Nothing on this list is exotic. It is the boring, checkable work that decides whether the Monday after a cutover is quiet or not.
📋 Labelling & Documentation - What to Expect near Shibpur
🔹Tell staff in writing, the day before, that they will be asked to sign in once more and approve a prompt on their phone; the support calls you avoid by sending that one message are considerable.
🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.
🔹Agree the folder and site structure on paper before a single file is uploaded, because rearranging two hundred gigabytes after the fact is somebody's entire week.
📝 Advice We Give Before Anyone Buys across Kolkata
Before I switch off the old sign-in methods, I walk the building. In the offices I visit around Shibpur there is always a copier that scans to email using a password from 2016, an alert from Tally, a CCTV recorder and a website form, and every one of them will break silently the moment those methods are blocked. I list them, move each to a proper modern method or a permitted route, and only then close the door. Blocking them matters - that is where password-guessing attacks come in - but blocking them blind is how you lose a fortnight of goodwill.
A one-time buy of Office still exists and for a single machine that never changes it is cheaper over five years. It gives you no email, no shared drive, no phone or tablet rights, and no way to move the licence when the machine dies. The subscription is not better software so much as a different arrangement - installation on several devices per person, and mail, files and security in the same bill.
Doing the migration in-house is entirely possible if you have somebody patient and a quiet weekend. Where it usually comes apart is the parts that are invisible until they fail: the time-to-live on the records, the record that reconfigures phones by itself, the devices still sending mail through old methods. Bringing somebody in mostly buys you the list of things you would not have known to check.
💡 Engineering Fact: A strong password stops guessing. It does nothing about the employee who typed it into a convincing fake login page on Tuesday. The prompt on the phone is what makes a stolen password worthless (MFA).
⚙️ SYSTEM EVALUATION & CHECKLIST
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Shibpur
🛠️ Workflow Setup
Sender records are then tightened in stages, watching the reports for a week or two, so real mail keeps flowing while forged mail stops.
⚠️ Pitfalls to Avoid
Letting the area sit inside one person's personal account is a risk nobody notices until that person is unreachable, or unhappy.
🔌 Guidelines & Sizing
Walk the floor with a list before buying anything: mark who lives in Excel all day and who only reads mail on a phone, then price those two groups differently.
📈 Upgrade Triggers
You now have branches in Kolkata and beyond, with no single screen showing who has an account and who does not.
🛠️ How Issues Are Logged, Tracked and Closed across Kolkata
Type of Business
What We Set Up
Typical Time Needed
Factories with a Small Office Team
Full licences for accounts and buy, web-only plans for the rest, one shared drive for drawings
Two days, mostly done after shift hours
CA and Law Firms
A mailbox per partner, client folders only the right team can open, and leavers' mail kept for audits
About a week for a 25-person practice
Agencies and Design Studios
Client folders on the shared drive, big files sent as links, guest access for clients who need it
Three days including the staff walkthrough
📊 Recovery Speed After a Failure across Kolkata
Once SPF, DKIM and DMARC settle in, replies to customers stop dropping into junk folders.
WHERE IT SHINES - THE HIGHLIGHTS
ONGOING EFFORT NEEDED - THE HONEST VERSION
✓Two people editing the same document merge their changes instead of creating final_final_v3.xlsx.
—Full management of Windows laptops and the stronger sign-in rules only exist on Business Premium; Basic and Standard get just the free mobile controls.
✓Meetings, department chat and file sharing sit in one place, which is how WhatsApp finally gets retired (Teams).
—Web-only apps come with the cheapest plan - installed Word and Excel need the mid-tier licence at minimum.
✓Everything sits in one admin console that we hand over to you in writing, passwords and recovery details included.
—PST files scattered across staff desktops must be hunted down and imported, and nobody ever knows how many exist.
✓Sign-ins from an unknown laptop in another country can be blocked while your office carries on as normal (conditional access).
—If both the admin credentials and the emergency account are lost, getting control back from Microsoft is slow and painful.
✓No more pen drives and no more guessing which copy is the latest - department files in one place, 1 TB of personal space each (OneDrive and SharePoint).
—Business Premium expects Windows 10 or 11 Pro; a Home edition machine will not accept the management policies.
💡 Engineering Fact: The quietest sign of a broken-into mailbox is a rule the user never wrote - supplier mail sliding into an obscure folder, or a copy going out to an address nobody recognises. Checking for stray forwarding rules takes five minutes and finds real trouble.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in Shibpur?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
📊 Capacity, Limits and Sizing Guide for offices in Shibpur
Almost anything can be migrated from. We regularly move companies off free webmail on a personal address, hosting-company mailboxes bundled with a website, an old Exchange or Zimbra server sitting on site, Google Workspace, or an existing Microsoft tenant somebody else set up badly. What comes across is the mail itself with its folder structure, plus contacts, calendars and any shared calendars in use. What does not come across automatically gets listed for you in advance, so there are no surprises on the Monday.
Mail reputation is treated as part of the build, not an extra. We publish which servers are allowed to send in your name, add the signing keys, then watch the reports for a couple of weeks before tightening the policy to reject forged mail. Alerts sent by your own accounting software, the office copier and the website contact form are found and included during that watching period. The outcome you notice is straightforward: proposals reach inboxes, and nobody can invoice your customers in your name.
🏆 CORE PARAMETER🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan
🔹 How long setup takesA small tenant usable in a working day; mail cutover overnight, with a settling day for DNS
🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server
🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach
🔹 Two-step sign-inA prompt or code on the phone, so a password picked off a fake login page is not enough by itself
The Microsoft Service Promise and Its Fine Print
SharePoint and OneDrive replace the file server in the corner. Departments get their own areas with proper permissions, individuals get personal space that follows them between machines, and two people can work on the same spreadsheet at the same time without one overwriting the other. Every earlier version of a file stays recoverable for months, which turns an accidental save-over from a crisis into a two-minute fix.
Microsoft Teams is where the WhatsApp groups end up. Departments get channels, calls and video meetings run inside the same window, and the file being discussed is attached to the conversation rather than forwarded around handsets. For companies with a plant, a head office and people on the road, it removes a lot of the phone tag that eats a working morning.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
Q. Which plan do we actually need - Basic, Standard or Premium?
It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.
Q. Will we lose any old emails when we move?
No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.
Q. Can we finally switch off the old file server sitting in the corner?
In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.
Q. Can our Tally software and the office printer still send emails after the move?
Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.
Q. Who fixes it if something breaks after the setup is done?
We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.
💡 Engineering Fact: Mail from your company can land in a customer's spam folder for one dull reason: the receiving server has no list of which machines are allowed to send in your name. That list is a single line in your area settings (an SPF record).
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around Shibpur
Cloud files feel painfully slow over tired old wiring, so we also re-run structured cabling for offices around Shibpur.
📍 Area Profile for Buyers Planning a Rollout for nearby business parks
📍 Shibpur
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