🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
Somebody leaves a phone in an auto. Two hours later you remember it had company mail, a folder of client files and the office group on it, and there is nothing you can do. With Business Premium and device enrolment, Microtech Solutions can wipe only the work data off that handset from a browser and leave the owner's own photos alone. We set this up on every staff phone during the rollout, including field teams working across Kolkata, so a lost handset becomes a five-minute job rather than a bad week.
💼 Sizing, Licensing and Ordering Microsoft Microsoft 365 Licences, Setup & Email Migration in Pujali
Licences bought on a director's credit card arrive with a dollar receipt, no GST input and a support page in another time zone. Buying the same subscriptions through a local partner gets you a rupee invoice, seats you can add or drop as headcount moves, and a number a person answers (Cloud Solution Provider). The software is identical, because it is Microsoft's either way - the billing and the help are not. Microtech Solutions bills in INR and sets up what it sells.
A quotation you sent on Tuesday turns up in the customer's spam folder on Friday, by which time the order has gone somewhere else. Nine times out of ten the mail itself was fine and the area simply had nothing telling the receiving server it was genuine. Setting up Microsoft 365 properly means those records get written and tested before anyone switches over (SPF, DKIM and DMARC). Microtech Solutions does that as part of every tenant we build for businesses around Pujali.
🤝 What You Get That Cheaper Options Skip in Pujali
The week of a mail move is the week everyone remembers, so we plan it around your business rather than ours. Mail routing is switched after hours, both the old and new systems carry mail for a while, and nothing is deleted from the old platform for a fortnight. If something looks wrong on Monday morning there is a way back, which is the part rushed migrations always skip. Microtech Solutions has done enough of these to know where mail actually goes missing.
Software nobody was shown how to use gets quietly ignored, and six months later the team is back on WhatsApp. After go-live we sit with your staff for an hour or two: where files live now, how to open a shared calendar, what that new prompt on their phone means. The people who resist hardest are usually the ones who have used the same folder since 2011, and they come round the first time search finds something in two seconds. For rollouts around Pujali the walkthrough is part of the job, not an upsell.
Phones, Patient Records and Remote Wipe at a Clinic
A school in Kolkata running two hundred staff on free personal webmail could not stop parents receiving circulars from addresses that looked nothing like the school. Over one vacation week we created named accounts on the school's own area, moved the mail teachers wanted to keep, and left the old accounts readable for a month while everyone adjusted. Class groups and a shared calendar replaced the parallel WhatsApp groups the office had been maintaining by hand. The principal's office now sends one circular from one address that parents recognise.
🛡️ PLANNING, ROLLBACK AND RISK CONTROL
The Audit We Run First, and Why It Matters
Before anything moves, we list every mailbox, alias, distribution list and device that touches mail in your office in Pujali. That audit is dull work, and it is exactly where the surprises get caught: the forgotten sales address, the scanner that mails PDFs, the director's phone nobody ever set up. Only once that list is agreed do we put a date on the wall.
Chargeable services available on site and remotely across Kolkata:
▪Company Phone and Laptop Controls with Intune
▪Microsoft Defender for Business Rollout
▪Single Sign-On and Second-Check Login (Entra ID, MFA)
▪Setting Up Your Company's Own Microsoft 365 Tenant
*Advisory: Response times in a support agreement are ours to meet; Microsoft publishes its own service commitments separately.*
💡 Engineering Fact: Microsoft commits to 99.9% availability with service credits if it misses. Read that honestly: outages are rare but not impossible, so the fallback plan is a mobile phone and a second internet line, not a spare mail server in the cupboard.
🔐 LOGIN SECURITY, STAGED
Want a login check on everyone's phone without a Monday full of locked-out staff across Pujali? We roll it out in stages, warn people first, and keep an emergency account aside.
Everything we configure during a tenant build is listed below, along with what stays your decision:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 MAILBOX SIZE
50GB each, which is several years of mail for most people, plus shared calendars the whole team can see.
🔹 FILE STORAGE
1TB of personal cloud space each, team libraries alongside it, and old versions kept so an accidental overwrite is not fatal.
🔹 WHAT IT DOESN'T INCLUDE
Full management of Windows laptops, app protection policies and BitLocker key backup (Intune), plus attachment sandboxing and sign-in restriction rules - all of that sits in the Premium plan. Enrolled phones can still be wiped from here using the free mobile controls built into this plan (Basic Mobility and Security).
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 EVERYTHING IN STANDARD
The same installed apps, 50GB mailboxes, cloud drive and Teams - nothing is traded away to get the security.
🔹 STOPPING DATA WALKING OUT
Mail carrying PAN, Aadhaar or bank account numbers can be flagged, blocked or encrypted on its way out the door (data loss prevention and sensitivity labels).
🔹 BILLING
Per user per month. Plenty of clients keep general staff on Standard and lift only directors, accounts and IT up to Premium.
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 SHARED ADDRESSES
Accounts@ and sales@ sit beside the paid mailboxes without needing licences of their own.
🔹 MAILBOX SIZE
50GB on Plan 1. Plan 2 doubles the main mailbox to 100GB and adds an archive that keeps expanding as it fills up.
🔹 SPAM AND VIRUS FILTERING
Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 WORKING OFFLINE
Files still appear as a normal drive in File Explorer, keep working when the link drops, and catch up when it returns (OneDrive sync).
🔹 PERMISSIONS
Salary and tender folders lock down to named people, and sharing outside the company can be switched off or limited to approved domains.
🔹 WHO IT'S FOR
Any office in Kolkata where the file server is ageing, the backup is nobody's job, and staff away from the desk cannot reach the data.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 PHONE FIRST
Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.
🔹 WHAT IT DOESN'T INCLUDE
No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).
🔹 SETUP TIME
Adding Basic users to a tenant whose area is already verified is a same-hour job.
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 HOW CALLS REACH THE NETWORK
We connect Teams to an Indian telecom operator's lines so the numbers printed on your visiting cards keep working (Direct Routing or Operator Connect).
🔹 MEETING ROOMS
The conference room gets a camera, a screen and a console that joins the booked meeting with one tap, instead of ten minutes of cable hunting (Teams Rooms).
🔹 SETUP TIME
Porting existing numbers runs on the operator's clock and is the slow part; the Teams configuration itself takes a couple of days.
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 NEW LAPTOP SETUP
A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).
🔹 IF A PHONE IS LOST
You raise it from a browser and the company mail, files and Teams data are cleared from that handset the moment it next touches a network.
🔹 PERSONAL PHONES
On a staff member's own device only the work apps are governed - nobody at the office can see their gallery, contacts or WhatsApp (app protection policies).
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 WHO IT'S FOR
Companies past the small-business seat limit, and firms content with their existing mail who only want current, legal Office on every desk.
🔹 SHARED COMPUTERS
One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).
🔹 ROLLOUT
Installs can be pushed to machines over the network rather than walking desk to desk, once the package and update channel are agreed.
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 HONESTY ABOUT BACKUP
Microsoft keeps the service running; it does not keep a copy of a folder someone deleted eight months ago. We set retention properly and add separate backup where the risk deserves it.
🔹 JOINERS AND LEAVERS
New staff get a mailbox, the right licence and the right folder access on day one; leavers are cut off within the hour and their mailbox converted rather than binned.
🔹 WHO IT'S FOR
Firms with no in-house IT person, and firms whose IT person should not be spending Monday morning resetting passwords.
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
Full licences for accounts and buy, web-only plans for the rest, one shared drive for drawings
Two days, mostly done after shift hours
Retail Chains and Franchise Networks
Store mailboxes under one company area, central control of who sees what, supplier mail in one place
One to two weeks depending on store count
Clinics and Diagnostic Centres
Reception and doctor mailboxes, one shared reports inbox, and a phone prompt at every login
Three to four days, reception never stops
📌 Behaviour on a Slow Internet Line in Pujali
Video meetings hold up on a modest connection if cameras are capped and screen sharing is used sparingly.
WHAT YOU GET FOR THE MONEY SUMMED UP
REAL LIMITS - BEFORE YOU SIGN
✓No more pen drives and no more guessing which copy is the latest - department files in one place, 1 TB of personal space each (OneDrive and SharePoint).
—Business Premium expects Windows 10 or 11 Pro; a Home edition machine will not accept the management policies.
✓Word, Excel, Outlook and PowerPoint install properly on up to five devices per person, not just in a browser.
—PST files scattered across staff desktops must be hunted down and imported, and nobody ever knows how many exist.
✓Meetings, department chat and file sharing sit in one place, which is how WhatsApp finally gets retired (Teams).
—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.
✓A new laptop can be handed over still in its box and set itself up on first switch-on (Windows Autopilot).
—Outlook 2013 and older will not connect, so a few desktops need the newer version installed before the move.
✓Everything sits in one admin console that we hand over to you in writing, passwords and recovery details included.
—Changing MX and DNS records needs login access to the area registrar, often held by a web designer nobody has spoken to in years.
💡 Engineering Fact: Take the licence off a user and a clock starts. Mailbox and OneDrive contents are held for about a month, then removed. Pull the files out before you free the seat, not after.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in Pujali?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
Device and login work is what separates Premium from the cheaper plans. Company laptops and handsets are enrolled so they can be wiped remotely, personal phones are set up so only the company data is under our control, and disk encryption and update schedules are applied without anyone having to click through them. The phone prompt at login goes on in stages, with an emergency administrator account kept outside the policy. Old sign-in methods that attackers still target are switched off once we have confirmed nothing legitimate depends on them.
Commercially it is simple. Licences are invoiced in rupees with GST, monthly or annually, through a partner arrangement with Microsoft rather than a credit card on a website. Seat counts can move up and down as staff join, leave or come in for a season, and we review the total ahead of every renewal date rather than on it. Setup and migration work is quoted separately and once, so you can see exactly what is subscription and what is a one-time cost.
🏆 CORE PARAMETER🔹 Keeping mail out of spamSPF, DKIM and DMARC records set up on your area as part of the job
🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan
🔹 Billed asPer user, monthly or yearly, in rupees on a GST invoice from {COMPANY}
🔹 Works on phonesMail, calendar and Teams on Android and iPhone, through the handset's own mail app or the Outlook app
🔹 Uptime commitmentMicrosoft's 99.9% availability promise, backed by service credits
Vendor Support Versus the Help You Need at Nine at Night
Intune handles the hardware. Company laptops and phones are enrolled once and can then be wiped remotely if lost, and on a staff member's personal handset the company mail and files can be removed on their own, leaving photos and personal chats alone. Disk encryption, update schedules and standard settings get applied centrally instead of being configured machine by machine.
Buying through a Cloud Solution Provider changes the commercial side, not the software. Microtech Solutions sells the identical Microsoft subscriptions with a rupee invoice, GST input, flexible seat counts and an engineering team that sets the tenant up, moves your mail and answers the phone afterwards. The same team handles licensing, migration and ongoing administration for companies across the country.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Pujali
🛠️ Workflow Setup
Your company tenant is created and the area verified, which means adding a record at the registrar to prove the name is yours before anything else moves.
⚠️ Pitfalls to Avoid
Dumping every folder from the old server into one shared library where everybody sees everything undoes in an afternoon whatever privacy the office used to have.
🔌 Guidelines & Sizing
Export a size report from the old mail server so you know whether you are moving 20 GB or 600 GB, because that number decides how many nights the copy runs.
📈 Upgrade Triggers
The mailbox is full again, and somebody's answer is to delete old mail rather than pay for more space.
👀 Questions Customers Ask Us Most in Pujali
Migration order is not a matter of taste. Check the area, create the accounts, seed the historical mail while everything still flows to the old system, then switch the mail routing, then run one final pass to pick up whatever arrived during the changeover. Skip the seeding and you are copying years of mail during the window when people want to work. Do the final pass badly and a day's correspondence quietly vanishes.
Compared with free webmail on a personal address, company email on your own area is mostly about being believed. A gmail or rediff address on a quotation quietly costs you credibility, and there is no way to keep a leaver's correspondence or search across the team. For a two-person operation free webmail is genuinely fine; the trouble starts the day you hire somebody and want their mail to survive them.
The mailboxes your web hosting company throws in with the website are cheap and they do work. What they usually do not give you is a mailbox large enough to hold years of mail, proper calendar sharing, or an address book that everyone sees. They also share a mail server with hundreds of other customers, so if one of them sends spam your quotations get caught up in the same blacklist.
💡 Engineering Fact: Microsoft licences follow the person, not the machine. One employee may install Office on an office desktop, a laptop and a home PC on the same seat - but two people sharing one seat is an audit problem waiting to happen.
🛠️ Admin Roles, the Emergency Account and Who Holds the Keys
Read this before migration day. It is the running order our engineers work through, and the one your staff will feel the effects of.
🏢 Server Room Housekeeping - Explained Simply anywhere in Kolkata
🔹Roll the second login check out to a small pilot group first, keep one emergency administrator account outside the policy, and only then extend it to the rest of the company.
🔹Tell staff in writing, the day before, that they will be asked to sign in once more and approve a prompt on their phone; the support calls you avoid by sending that one message are considerable.
🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.
Frequently Asked Questions
Q. What happens to an employee's mailbox after they resign - do we keep paying for it?
Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.
Q. How do you handle the huge PST archive files sitting on people's laptops?
We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.
Q. We already run a Windows area in the office. Does that keep working?
Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.
Q. Can staff use this on their own phones, and can we wipe it if a phone is lost?
Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.
Q. What exactly do you change inside the tenant to lock it down?
The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.
💡 Engineering Fact: The invoice fraud that hits exporters and traders rarely involves any hacking. Someone registers a area one letter off yours, watches the thread, then sends your buyer fresh bank details at exactly the right moment. Area records plus a phone call to confirm account changes end it.
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around Pujali
Teams calls break up on weak WiFi far more often than on weak licences, so we install switches and access points across Kolkata as well.
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