🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
The call that starts most of these jobs sounds the same. A customer says they never received the quotation, and it has been sitting in their spam folder for three days. Nine times out of ten the area has no proper sender records, so mail servers treat anything from you as suspicious and quietly bin it, and when we move a business in Kulti onto Microsoft 365 that is the first thing we fix. Microtech Solutions then tests the mail against real outside mailboxes before we call the job finished.
📍 Buying Microsoft Microsoft 365 Licences, Setup & Email Migration Without the Guesswork across Kolkata
Twenty people share one info@ login, everybody reads everything, and nobody can say who replied to the enquiry that came in at nine. Give each person their own account and turn the general address into a shared mailbox and the guessing stops, at no extra licence cost. Sent items sit in one place, replies carry a name, and a leaver's access can be removed without twenty people learning a new password. It is usually the first thing we fix.
Your senior salesman resigns, takes his handset with him, and three weeks later a customer asks about the mail he sent in April. On a personal webmail account that thread has simply gone. Inside a company tenant the mailbox stays yours - it can be converted to a shared mailbox, handed to a colleague, or held for an audit without paying for a licence forever. Companies across Kolkata come to us for exactly that, usually after it has already happened once.
💡 The Case for Doing It Properly Once across Kolkata
It is nine at night, the director's phone has stopped pulling mail, and the help page suggests raising a ticket. Buying your licences through a partner in Kolkata means the person who built the tenant is the person who picks up. We hold the admin access, we know why each setting is there, and nobody needs a fifteen-minute explanation before work can start. That is most of what people mean when they say they want local support.
Asking staff for a code on the phone as well as the password is the most useful security change a small company can make, and also the one most likely to ruin a Monday. So we stage it - a pilot group first, staff told in advance about the one-time prompt on their phones, an emergency admin account kept aside, then everyone else (multi-factor authentication). Nobody in your Kolkata office gets locked out of their own mail on a working day. The point of the exercise is simple: knowing the password is no longer enough.
Moving a Company off Free Webmail to Proper Company Email
A car dealership with three showrooms across Kolkata had one email password shared by everyone on the sales floor, printed on a slip stuck to the counter. Every salesperson now has their own account, enquiries land in a shared sales mailbox that the whole floor can work from, and each reply carries a name. When a salesman left mid-quarter, his access was gone the same afternoon and his open enquiries stayed with the branch. The general manager can finally answer the question of who followed up on which enquiry.
🛡️ HOW WE ACTUALLY RUN A MIGRATION
What We Hand Over When the Job Is Finished
Staff get a short walkthrough - twenty minutes, no slides - covering where files now live, how to share a link instead of an attachment, and what that login prompt on the phone actually means. Skip it and people drift straight back to WhatsApp. We run the session again for anyone who missed it, and for new joiners if you keep us on a retainer.
Day-to-day services our team handles for offices like yours:
▪Microsoft Defender for Business Rollout
▪Company Phone and Laptop Controls with Intune
▪Moving Old Email with Folders and Contacts Intact
▪Teams Rollout and Getting People Off WhatsApp
*Note: The setup, migration and support work described here is chargeable, and comes from us as an independent partner - it is not Microsoft's own support line.*
💡 Engineering Fact: A file deleted from the shared drive is not gone. It sits in the recycle bin for roughly three months, and an overwritten file can be rolled back to how it looked yesterday from its version history.
📋 LICENCE COUNT REVIEW
Not sure what you are paying for? Send us your current licence list and we will tell you plainly which people in Kulti are on the wrong plan and which seats can go entirely.
📦 Models, Plans and What Suits Whom across Kolkata
Scan the options, then tell us your headcount and we will suggest a mix that avoids waste:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 MEETINGS
Video calls for up to 300 people, recordings, and outside guests who can join without any Microsoft account of their own.
🔹 SETUP TIME
A fresh tenant with your area verified is usually usable within a working day, with the old mail moving across in parallel.
🔹 WHAT IT DOESN'T INCLUDE
Full management of Windows laptops, app protection policies and BitLocker key backup (Intune), plus attachment sandboxing and sign-in restriction rules - all of that sits in the Premium plan. Enrolled phones can still be wiped from here using the free mobile controls built into this plan (Basic Mobility and Security).
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 WHO IT'S FOR
CA firms, clinics, exporters, and any office where staff carry customer data around on a laptop.
🔹 WHAT IT DOESN'T INCLUDE
Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.
🔹 SIGN-IN RULES
Block logins from countries you never trade with or from machines you do not manage, and demand the second check only where it earns its keep (Entra ID P1 Conditional Access).
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 SPAM AND VIRUS FILTERING
Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).
🔹 WHAT IT DOESN'T INCLUDE
No Teams, no OneDrive, no SharePoint, no Office installs. Email and calendar, full stop.
🔹 WHO IT'S FOR
Firms with a perpetual Office licence already installed, or staff whose entire computer use is email.
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 HOW LONG IT TAKES
Down to data size and upload speed - a few hundred GB on an ordinary office line runs over several nights.
🔹 UNDOING MISTAKES
A deleted file waits in the recycle bin for roughly three months, and an overwritten one rolls back to an earlier version in a couple of clicks.
🔹 WHO IT'S FOR
Any office in Kolkata where the file server is ageing, the backup is nobody's job, and staff away from the desk cannot reach the data.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 WHY IT SAVES MONEY
Most firms find half their headcount never touches installed Office. Putting those people here and leaving desk staff on Standard cuts the monthly bill with nobody losing an address.
🔹 DESKTOP OFFICE APPS
Not included. Files open and edit in a browser tab or the mobile apps, which covers reading, approving and light changes.
🔹 SETUP TIME
Adding Basic users to a tenant whose area is already verified is a same-hour job.
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 SETUP TIME
Porting existing numbers runs on the operator's clock and is the slow part; the Teams configuration itself takes a couple of days.
🔹 WHAT YOU GET
A real phone number inside Teams, with hold, transfer, ring groups, a menu for callers and voicemail dropped into the inbox (Teams Phone).
🔹 MEETING ROOMS
The conference room gets a camera, a screen and a console that joins the booked meeting with one tap, instead of ten minutes of cable hunting (Teams Rooms).
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 IF A PHONE IS LOST
You raise it from a browser and the company mail, files and Teams data are cleared from that handset the moment it next touches a network.
🔹 WHO IT'S FOR
Field sales teams, offices where staff use their own phones for work, and anyone who has already lost a laptop once.
🔹 NEW LAPTOP SETUP
A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 SHARED COMPUTERS
One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).
🔹 BILLING
Per named person, not per machine. One employee with a desktop, a laptop and a home PC still needs a single seat.
🔹 ROLLOUT
Installs can be pushed to machines over the network rather than walking desk to desk, once the package and update channel are agreed.
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 FIRST MONTH
We start with a health check of the tenant as it stands, so nothing inherited from the last vendor stays quietly broken.
🔹 SECURITY REVIEW
A standing check of admin accounts, odd sign-in alerts, forwarding rules nobody remembers creating, and how many staff still have no second login check.
🔹 WHAT PEOPLE ACTUALLY RING ABOUT
A phone left in a taxi, a mail that bounced, a shared calendar nobody can open, a folder deleted at 6pm on Friday.
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
🛠️ Setting Up the Tenant: What Gets Done, and in What Order
Most of what goes wrong with an email move goes wrong in the area records, so these notes spend more time on DNS than on software.
🛠️ On-Site Work - Our Standards for busy workplaces
🔹Count and measure every mailbox before you promise a timeline; a twelve-year-old account with 40GB in it behaves nothing like a new joiner's, and that is what decides whether the move takes a night or a weekend.
🔹Put the sender records in first and in order - publish the permitted senders, then the signing keys, and only then start monitoring before you ever move to enforcement (SPF, then DKIM, then DMARC).
🔹Schedule the actual switch for a Friday evening or the start of a long weekend in Kulti - never a Monday, and never the last three days of a month when invoicing is running.
📊 Specifications, Explained in Plain Words for offices in Kulti
Commercially it is simple. Licences are invoiced in rupees with GST, monthly or annually, through a partner arrangement with Microsoft rather than a credit card on a website. Seat counts can move up and down as staff join, leave or come in for a season, and we review the total ahead of every renewal date rather than on it. Setup and migration work is quoted separately and once, so you can see exactly what is subscription and what is a one-time cost.
After go-live, somebody still has to own it. That means adding joiners, dealing with leavers properly, keeping an eye on the security dashboard, and answering the question of why a policy has started blocking something. We hold the admin access with your permission and work to agreed response times, and you can take that access back at any point. The tenant is yours; we simply run it for you.
🏆 CORE PARAMETER🔹 Billed asPer user, monthly or yearly, in rupees on a GST invoice from {COMPANY}
🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach
🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 How long setup takesA small tenant usable in a working day; mail cutover overnight, with a settling day for DNS
🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan
🔹 Works on phonesMail, calendar and Teams on Android and iPhone, through the handset's own mail app or the Outlook app
Inside Microsoft's Data Centres: Where Your Mail Actually Lives
Buying through a Cloud Solution Provider changes the commercial side, not the software. Microtech Solutions sells the identical Microsoft subscriptions with a rupee invoice, GST input, flexible seat counts and an engineering team that sets the tenant up, moves your mail and answers the phone afterwards. The same team handles licensing, migration and ongoing administration for companies across the country.
Microsoft 365 is a subscription that bundles the things an office runs on: company email, the Word, Excel, PowerPoint and Outlook you already know, a shared drive reachable from anywhere, and Teams for calls and chat. Rather than buying software once and living with it for a decade, you pay per person per month and every part stays current. The whole thing sits in your company's own private space inside Microsoft's cloud, which is what the industry calls a tenant.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
🛠️ Service Levels in Plain Language across Kolkata
Type of Business
What We Set Up
Typical Time Needed
Exporters and Trading Firms
Mailboxes moved off old webmail, plus sender records so payment mails cannot be forged in your name
Two to three days, switch on a Saturday night
CA and Law Firms
A mailbox per partner, client folders only the right team can open, and leavers' mail kept for audits
About a week for a 25-person practice
Clinics and Diagnostic Centres
Reception and doctor mailboxes, one shared reports inbox, and a phone prompt at every login
Three to four days, reception never stops
📊 Speed, Capacity and Where the Ceiling Sits across Kolkata
By about week four most people share a link instead of emailing the attachment around.
WHAT WORKS IN DAILY USE - THE HIGHLIGHTS
WHO IT DOES NOT SUIT - THE HONEST VERSION
✓Word, Excel, Outlook and PowerPoint install properly on up to five devices per person, not just in a browser.
—Business Premium expects Windows 10 or 11 Pro; a Home edition machine will not accept the management policies.
✓Your mail stops landing in customers' spam folders once the area records are written correctly (SPF, DKIM, DMARC).
—Left alone, a tenant drifts within a year - old accounts stay live, guest access piles up, policies fall out of date.
✓Ask what happens today if a salesman's handset disappears on a bus; with the device already enrolled the answer is a two-minute job from a browser (Intune).
—PST files scattered across staff desktops must be hunted down and imported, and nobody ever knows how many exist.
✓Nobody starts the Monday staring at an empty inbox: the folder tree people built over a decade arrives exactly as they left it.
—Guest sharing in Teams and SharePoint starts open and has to be tightened deliberately, or documents wander off quietly.
✓Ransomware and virus detection extend to the laptops themselves, not just to what arrives by mail (Defender for Business).
—Web-only apps come with the cheapest plan - installed Word and Excel need the mid-tier licence at minimum.
💡 Engineering Fact: A mailbox stores mail and needs a licence. An alias is just a second address into the same mailbox and costs nothing. A distribution list stores nothing at all - it copies incoming mail to a group. Picking the wrong one is how firms overpay for years.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in Kulti?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Kulti
🛠️ Workflow Setup
Users, shared mailboxes and department groups are built to match how your office is actually organised, not how an old org chart says it is.
⚠️ Pitfalls to Avoid
Buying the top plan for all fifty staff when eight of them need it is the commonest way to overspend, and that money goes out again every single year.
🔌 Guidelines & Sizing
Fix the cutover window with the people it affects - a weekend, a public holiday or a festival shutdown suits most offices in Kolkata far better than a Wednesday.
📈 Upgrade Triggers
A staff member leaves and the customer correspondence goes with them, because it was living in a personal account.
📝 What Our Team Sees on Site across Kolkata
Before I switch off the old sign-in methods, I walk the building. In the offices I visit around Kulti there is always a copier that scans to email using a password from 2016, an alert from Tally, a CCTV recorder and a website form, and every one of them will break silently the moment those methods are blocked. I list them, move each to a proper modern method or a permitted route, and only then close the door. Blocking them matters - that is where password-guessing attacks come in - but blocking them blind is how you lose a fortnight of goodwill.
Microsoft 365 versus Google Workspace is the comparison we are asked for most, and Google is a good product - we will say so. Companies whose people live in Sheets and Docs, or who have never used desktop Office, often stay happier there. Microsoft pulls ahead when your accounts team runs heavy Excel files, when you want the installed applications rather than browser versions, or when you need device management and Office in one subscription rather than two.
Buying licences directly on a card gets you the same software at broadly the same price, so the question is what happens afterwards. You get a foreign-currency receipt, no local tax invoice, and a support process that begins with a web form. Through Microtech Solutions you get rupee billing with GST, seats you can change, and an engineer who already knows why your tenant is configured the way it is.
💡 Engineering Fact: A link that was harmless when the mail arrived can turn nasty an hour later. That is why the protection re-tests the link at the moment somebody clicks it, not just at delivery (Safe Links).
Frequently Asked Questions
Q. Someone sent a fake invoice pretending to be our director. Can this stop that?
That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.
Q. What exactly do you change inside the tenant to lock it down?
The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.
Q. Can staff use this on their own phones, and can we wipe it if a phone is lost?
Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.
Q. Who fixes it if something breaks after the setup is done?
We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.
Q. How do you handle the huge PST archive files sitting on people's laptops?
We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.
💡 Engineering Fact: Microsoft licences follow the person, not the machine. One employee may install Office on an office desktop, a laptop and a home PC on the same seat - but two people sharing one seat is an audit problem waiting to happen.
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around Kulti
Microsoft keeps the service running, but a separate cloud backup for Microsoft 365 keeps the copy of whatever somebody deletes by mistake.
📍 Local Business area and Our Coverage across Kolkata
📍 Kulti
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