🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
Somebody leaves a phone in an auto. Two hours later you remember it had company mail, a folder of client files and the office group on it, and there is nothing you can do. With Business Premium and device enrolment, Microtech Solutions can wipe only the work data off that handset from a browser and leave the owner's own photos alone. We set this up on every staff phone during the rollout, including field teams working across Ahmedabad, so a lost handset becomes a five-minute job rather than a bad week.
💼 Microsoft Deployment, Migration and Handover in GIFT City (Gandhinagar)
Licences bought on a director's credit card arrive with a dollar receipt, no GST input and a support page in another time zone. Buying the same subscriptions through a local partner gets you a rupee invoice, seats you can add or drop as headcount moves, and a number a person answers (Cloud Solution Provider). The software is identical, because it is Microsoft's either way - the billing and the help are not. Microtech Solutions bills in INR and sets up what it sells.
A quotation you sent on Tuesday turns up in the customer's spam folder on Friday, by which time the order has gone somewhere else. Nine times out of ten the mail itself was fine and the area simply had nothing telling the receiving server it was genuine. Setting up Microsoft 365 properly means those records get written and tested before anyone switches over (SPF, DKIM and DMARC). Microtech Solutions does that as part of every tenant we build for businesses around GIFT City (Gandhinagar).
🤝 What You Get That Cheaper Options Skip in GIFT City (Gandhinagar)
The week of a mail move is the week everyone remembers, so we plan it around your business rather than ours. Mail routing is switched after hours, both the old and new systems carry mail for a while, and nothing is deleted from the old platform for a fortnight. If something looks wrong on Monday morning there is a way back, which is the part rushed migrations always skip. Microtech Solutions has done enough of these to know where mail actually goes missing.
Software nobody was shown how to use gets quietly ignored, and six months later the team is back on WhatsApp. After go-live we sit with your staff for an hour or two: where files live now, how to open a shared calendar, what that new prompt on their phone means. The people who resist hardest are usually the ones who have used the same folder since 2011, and they come round the first time search finds something in two seconds. For rollouts around GIFT City (Gandhinagar) the walkthrough is part of the job, not an upsell.
Phones, Patient Records and Remote Wipe at a Clinic
A school in Ahmedabad running two hundred staff on free personal webmail could not stop parents receiving circulars from addresses that looked nothing like the school. Over one vacation week we created named accounts on the school's own area, moved the mail teachers wanted to keep, and left the old accounts readable for a month while everyone adjusted. Class groups and a shared calendar replaced the parallel WhatsApp groups the office had been maintaining by hand. The principal's office now sends one circular from one address that parents recognise.
🛡️ PLANNING, ROLLBACK AND RISK CONTROL
The Audit We Run First, and Why It Matters
Cutovers are done out of hours - a Friday night or a Saturday morning - because nobody wants mail stopping at eleven on a working day. An engineer stays reachable through the weekend while the final sync catches up. Monday is then spent at your desks in GIFT City (Gandhinagar), fixing Outlook profiles and phones one person at a time.
Pick the pieces you need - the list below is what we do:
▪Third-Party Mailbox Backup for Microsoft 365
▪Moving Old Email with Folders and Contacts Intact
▪Shared Drive Setup on SharePoint and OneDrive
▪Microsoft Defender for Business Rollout
*Advisory: Response times in a support agreement are ours to meet; Microsoft publishes its own service commitments separately.*
💡 Engineering Fact: accounts@ and sales@ do not need paid licences of their own, as long as each stays under 50GB and the people reading it are licensed. Firms routinely pay for four or five of these without ever realising it.
🔐 LOGIN SECURITY, STAGED
Want a login check on everyone's phone without a Monday full of locked-out staff across GIFT City (Gandhinagar)? We roll it out in stages, warn people first, and keep an emergency account aside.
🧾 Complete List of What We Supply for first-time buyers
Read through the mailbox sizes, storage limits and security features before you decide:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 MAILBOX SIZE
50GB each, which is several years of mail for most people, plus shared calendars the whole team can see.
🔹 WHAT YOU GET
Email on your own area, the shared cloud drive, Teams chat and meetings, and Office installed on the machine rather than only in a browser tab.
🔹 BILLING
Per person per month on a monthly or yearly commitment, invoiced in rupees with GST by Microtech Solutions instead of a foreign card charge.
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 WHAT IT DOESN'T INCLUDE
Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.
🔹 STOPPING DATA WALKING OUT
Mail carrying PAN, Aadhaar or bank account numbers can be flagged, blocked or encrypted on its way out the door (data loss prevention and sensitivity labels).
🔹 DEVICE CONTROL
Company laptops and phones are enrolled, disks are encrypted by default, and a missing device can be cleared remotely (Intune and BitLocker).
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 KEEPING MAIL FOR AUDITS
Plan 2 can freeze a mailbox so nothing is ever permanently deleted, and lets you search across mailboxes when a dispute or an audit lands (litigation hold and eDiscovery).
🔹 WHAT IT DOESN'T INCLUDE
No Teams, no OneDrive, no SharePoint, no Office installs. Email and calendar, full stop.
🔹 WHO IT'S FOR
Firms with a perpetual Office licence already installed, or staff whose entire computer use is email.
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 UNDOING MISTAKES
A deleted file waits in the recycle bin for roughly three months, and an overwritten one rolls back to an earlier version in a couple of clicks.
🔹 HOW LONG IT TAKES
Down to data size and upload speed - a few hundred GB on an ordinary office line runs over several nights.
🔹 TRAINING
A short hands-on session per department, because the migration that fails is the one where staff quietly go back to emailing attachments.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 WHAT IT DOESN'T INCLUDE
No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).
🔹 SETUP TIME
Adding Basic users to a tenant whose area is already verified is a same-hour job.
🔹 USER LIMIT
The small-business plans stop at a few hundred seats; beyond that we move you onto the enterprise line instead.
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 WHAT IT DOESN'T INCLUDE
Calling is licensed on top of Business Standard or Premium, and the minutes come from your telecom provider rather than from the licence.
🔹 WHAT YOU GET
A real phone number inside Teams, with hold, transfer, ring groups, a menu for callers and voicemail dropped into the inbox (Teams Phone).
🔹 HOW CALLS REACH THE NETWORK
We connect Teams to an Indian telecom operator's lines so the numbers printed on your visiting cards keep working (Direct Routing or Operator Connect).
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 NEW LAPTOP SETUP
A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).
🔹 SETUP TIME
One working session to agree the policies, then devices enrolled in batches so the support calls stay manageable.
🔹 IF A PHONE IS LOST
You raise it from a browser and the company mail, files and Teams data are cleared from that handset the moment it next touches a network.
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 WHAT IT DOESN'T INCLUDE
There is no mailbox here. Email either stays where it is or gets bought as a separate Exchange Online plan.
🔹 WHY NOT A ONE-TIME buy
A boxed copy stops receiving security fixes once its support window closes. A subscription copy keeps getting them, which matters the day a macro-laden invoice arrives.
🔹 SHARED COMPUTERS
One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 WHO IT'S FOR
Firms with no in-house IT person, and firms whose IT person should not be spending Monday morning resetting passwords.
🔹 LICENCE RIGHT-SIZING
Each quarter we list who is paying for what, point out the seats nobody has signed into for months, and drop or downgrade them at renewal.
🔹 MAIL DELIVERY WATCH
We read the reports that say whether your invoices are reaching customers or quietly sitting in their junk folder, and fix the area records when they slip (DMARC reporting).
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near GIFT City (Gandhinagar)
🛠️ Workflow Setup
The next morning phones and desktops are reconfigured one by one, until every device a person genuinely uses is on the new mailbox.
⚠️ Pitfalls to Avoid
Changing the mail routing at eleven on a Tuesday morning is how a day of orders goes missing - the switch belongs to a quiet night.
🔌 Guidelines & Sizing
Decide separately whether you want a third-party backup for the mailboxes and the shared drive, because that is a different product with its own bill.
📈 Upgrade Triggers
Mail works on the laptop but not on the phone, or the other way round, and it is a fresh argument every week.
👀 Common Failures and How We Fix Them in GIFT City (Gandhinagar)
Migration order is not a matter of taste. Check the area, create the accounts, seed the historical mail while everything still flows to the old system, then switch the mail routing, then run one final pass to pick up whatever arrived during the changeover. Skip the seeding and you are copying years of mail during the window when people want to work. Do the final pass badly and a day's correspondence quietly vanishes.
Doing the migration in-house is entirely possible if you have somebody patient and a quiet weekend. Where it usually comes apart is the parts that are invisible until they fail: the time-to-live on the records, the record that reconfigures phones by itself, the devices still sending mail through old methods. Bringing somebody in mostly buys you the list of things you would not have known to check.
The free tier of Teams, or running the company on WhatsApp, costs nothing and everyone already has it. It also means company files sit on personal handsets, a departing employee walks out with the group history, and there is no way to control who is in a conversation. The moment your files or your customer lists are in those chats, the free option has become the expensive one.
💡 Engineering Fact: Mail you delete is not kept forever. It stays recoverable for roughly two weeks by default, stretchable to about a month, and after that even Microsoft cannot fetch it back for you.
📄 What Is Included and What Costs Extra in GIFT City (Gandhinagar)
Type of Business
What We Set Up
Typical Time Needed
Clinics and Diagnostic Centres
Reception and doctor mailboxes, one shared reports inbox, and a phone prompt at every login
Three to four days, reception never stops
Exporters and Trading Firms
Mailboxes moved off old webmail, plus sender records so payment mails cannot be forged in your name
Two to three days, switch on a Saturday night
Agencies and Design Studios
Client folders on the shared drive, big files sent as links, guest access for clients who need it
Three days including the staff walkthrough
📌 Handling Peak Load at Month-End in GIFT City (Gandhinagar)
New joiner starts on Monday: mail, files and Teams live on phone and laptop inside an hour.
BENEFITS YOU WILL NOTICE SUMMED UP
COMMON COMPLAINTS - BEFORE YOU SIGN
✓Word, Excel, Outlook and PowerPoint install properly on up to five devices per person, not just in a browser.
—Multi-factor login means everybody must carry a phone they will actually use, and the first week brings grumbling.
✓Ransomware and virus detection extend to the laptops themselves, not just to what arrives by mail (Defender for Business).
—DMARC pushed straight to reject will bounce your own newsletters and Tally-generated invoices; it needs a watching period first.
✓Company email on every phone and laptop, 50 GB per person, with Microsoft's own uptime commitment behind it (Exchange Online).
—Litigation hold and case-based search do come with Business Premium (eDiscovery Standard); it is the advanced compliance tooling - custodian tracking, analytics, predictive coding - that only the top enterprise plan carries.
✓Attachments from people you have never dealt with get opened in a safe box first, and links are re-checked at the moment somebody clicks (Safe Links and Safe Attachments).
—Office apps check in with Microsoft roughly once a month; a machine kept permanently offline eventually goes read-only.
✓Most tenants we audit are paying full price for three generic addresses that should be costing nothing at all (shared mailboxes).
—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.
💡 Engineering Fact: The quietest sign of a broken-into mailbox is a rule the user never wrote - supplier mail sliding into an obscure folder, or a copy going out to an address nobody recognises. Checking for stray forwarding rules takes five minutes and finds real trouble.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in GIFT City (Gandhinagar)?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
🗒️ Licence Tiers and What Each One Covers in GIFT City (Gandhinagar)
The plan tiers matter more than most buyers are told. Business Basic gives mail, the shared drive and Teams with the apps in a browser; Standard adds Word, Excel and Outlook installed on the machine; Premium adds the security and device controls on top of that. Different people in the same company usually need different ones, and you can mix them freely on one bill. We recommend the mix in writing before anything is ordered so you can see the reasoning.
Almost anything can be migrated from. We regularly move companies off free webmail on a personal address, hosting-company mailboxes bundled with a website, an old Exchange or Zimbra server sitting on site, Google Workspace, or an existing Microsoft tenant somebody else set up badly. What comes across is the mail itself with its folder structure, plus contacts, calendars and any shared calendars in use. What does not come across automatically gets listed for you in advance, so there are no surprises on the Monday.
🏆 CORE PARAMETER🔹 Uptime commitmentMicrosoft's 99.9% availability promise, backed by service credits
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan
🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone
🔹 Meetings and callingVideo meetings for up to 300 people; desk-phone numbers through Teams as an add-on
🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach
🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan
Built-In Protection against Fake Invoices and Booby-Trapped Attachments
Exchange Online is the mail half, and it is the reason most companies move. Each user gets a large mailbox that keeps in step across a laptop, a phone and a browser, so a message read on the way home is already read when you sit down. Shared team calendars, one company address book and generic addresses like info@ or accounts@ that several staff work from are all part of it, and the general addresses need no licence of their own.
SharePoint and OneDrive replace the file server in the corner. Departments get their own areas with proper permissions, individuals get personal space that follows them between machines, and two people can work on the same spreadsheet at the same time without one overwriting the other. Every earlier version of a file stays recoverable for months, which turns an accidental save-over from a crisis into a two-minute fix.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
🛠️ Admin Roles, the Emergency Account and Who Holds the Keys
If you are handing this to your own IT person, work through the sequence as written - the order matters considerably more than any individual step.
⚙️ Labelling & Documentation - A Timeline around GIFT City (Gandhinagar)
🔹Keep the old system live and delivering alongside the new one for the first few days, then leave it readable but switched off for a fortnight before anybody deletes a thing.
🔹Count and measure every mailbox before you promise a timeline; a twelve-year-old account with 40GB in it behaves nothing like a new joiner's, and that is what decides whether the move takes a night or a weekend.
🔹Put the sender records in first and in order - publish the permitted senders, then the signing keys, and only then start monitoring before you ever move to enforcement (SPF, then DKIM, then DMARC).
Frequently Asked Questions
Q. We already run a Windows area in the office. Does that keep working?
Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.
Q. What happens to an employee's mailbox after they resign - do we keep paying for it?
Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.
Q. What exactly do you change inside the tenant to lock it down?
The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.
Q. Why does our company email keep landing in customers' spam folders?
Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.
Q. Is Microsoft 365 better than Google Workspace for us?
It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.
💡 Engineering Fact: A file deleted from the shared drive is not gone. It sits in the recycle bin for roughly three months, and an overwritten file can be rolled back to how it looked yesterday from its version history.
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around GIFT City (Gandhinagar)
Some files are too large or too sensitive to live only online, which is where an office server or a NAS still earns its keep.
🏢 A Quick Look at the Local Office Scene in and around GIFT City (Gandhinagar)
📍 GIFT City (Gandhinagar)
GIFT City (Gujarat International Finance Tec-City) near Ahmedabad is India’s premier global financial and IT hub, characterized by glass-facade skyscrapers, international banks, and luxury residential towers. High-security financial operations and corporate offices demand modern and user-friendly surveillance grids. Microsoft 365 Licences, Setup & Email Migration from Microsoft provides sleek, high-definition security tailored for smart corporate environments. Facility managers and corporate IT leads in GIFT City deploy Microsoft 365 Licences, Setup & Email Migration to secure glass atrium entrances, elevator banks, and basement parking levels.
Crisp 4K sensors and smart motion tracking make sure visitor activity is captured cleanly without visual clutter. Maintaining world-class safety standards in GIFT City requires intelligent security technology. Choosing Microsoft surveillance networks delivers ultra-clear video recording, smooth app controls, and complete operational more confidence in your daily security.
