Can our Tally software and the office printer still send emails after the move?

Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.

What happens to an employee's mailbox after they resign - do we keep paying for it?

Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.

Will we lose any old emails when we move?

No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.

How long does the changeover take, and will email stop working during it?

For an office of ten to fifty people, plan on about a week, of which the actual switchover is one evening. Most of that week is quiet background copying while everyone carries on using the old email exactly as before. On cutover night we point your area at Microsoft, and new mail starts arriving within minutes, although a handful of senders on slow networks can take a few hours to notice the change. Expect a few small irritations the next morning, such as a phone asking for a password again or a signature to be re-added, which is why an engineer stays reachable through that first working day.

Can we buy licences in rupees with a proper GST invoice?

Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.

Someone sent a fake invoice pretending to be our director. Can this stop that?

That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.

Why does our company email keep landing in customers' spam folders?

Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.

Can we stop staff from mailing customer lists to their personal address?

Largely yes, using rules that watch outgoing mail and files on the shared drive for the patterns you care about, such as PAN details, bank account numbers or a document marked confidential (data loss prevention). When someone tries to send a price list or a customer database to an outside personal address, the message can be blocked outright, or allowed through with a warning and a record for management to see. Chat and channel messages inside Teams can be watched the same way, but that needs one of the larger enterprise licences rather than Business Premium. Start narrow, because a rule that catches too much gets switched off within a week, and remember that nothing here stops somebody photographing a screen.

Can we finally switch off the old file server sitting in the corner?

In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.

Our broadband is slow and drops during the day. Will people still be able to work?

Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.

Which plan do we actually need - Basic, Standard or Premium?

It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.

Do we still need a separate backup if everything is in Microsoft's cloud?

Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.

Do we have to commit for a full year, or can we add people as we hire?

Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.

What exactly do you change inside the tenant to lock it down?

The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.

Who fixes it if something breaks after the setup is done?

We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.

Microsoft Microsoft 365 Licences, Setup & Email Migration Tenant Setup, Security & Helpdesk near Esplanade

Half the migrations we take on are rescue jobs. Somebody moved a company off GoDaddy or Zimbra over a weekend, calendars arrived empty, shared folders vanished, and the boss's phone stopped syncing on Monday morning. The problem is almost never Microsoft - it is skipping the dry run, so we copy every old mailbox across in the background first and check folders, contacts and calendar entries against the source before touching the mail record. For offices around Esplanade we make the switch on a Saturday evening, and an engineer stays on the phone with you through Monday.

✅ Microsoft Deployment, Migration and Handover anywhere in Kolkata

Two engineers checking mail flow test results before a weekend cutover near Esplanade

The mail server sits in a cupboard behind the accounts room, and everyone in the office knows the sound it makes when the power flickers. Small companies across Kolkata ran their own mail for years because there was no sensible alternative; there is one now, and it needs no UPS, no antivirus renewal and nobody to restart it on a Sunday. Moving those mailboxes into Microsoft's cloud takes a weekend and keeps every old message, contact and calendar entry. The cupboard machine stays readable for a fortnight afterwards, just in case.

A new joiner starts on Monday and is still without email on Wednesday because nobody is quite sure who creates accounts. When a tenant is built with proper groups and roles, adding a person takes five minutes and mail, files, Teams and folder access all arrive together. Removing somebody is just as quick, which matters more than most owners expect until the day it does. Offices near Esplanade tend to notice this change before they notice anything else.

🧠 What Changes in the First Month with a growing team

Auditors ask awkward questions about mail from three years ago, and 'the employee took his laptop' is not an answer that survives the meeting. How far back you can search is decided by retention and archive settings, and those need choosing at setup rather than after the request arrives. For CA firms in Kolkata, and for anyone getting ready for the data protection rules now coming in (DPDP Act), we place holds on the mailboxes that matter and write down what is kept and for how long. Nobody enjoys this conversation, but it is far cheaper before than after.

A tenant is not something you build once and walk away from - people join, Microsoft changes a default, a policy quietly starts blocking something that worked last month. We stay on afterwards: adding and removing users, watching the security dashboard, reviewing licence counts before the renewal date rather than on it. You deal with someone who already knows your setup instead of explaining it again to a new ticket. Plenty of businesses keep us on for that reason alone.

Ex-Employee Mailboxes Kept for Audit at a CA Firm

A logistics startup in Kolkata had grown into three area names, one from the original brand, one for the new one and one bought for a service they no longer offer. Mail was arriving on all three from three different providers, with staff quietly forwarding things to themselves to keep up. We consolidated everything into a single tenant with one address book, kept all three domains delivering so no customer's old address broke, and authenticated each of them properly. New staff now get one address on the current brand and nobody forwards anything anywhere.

🛡️ LOCAL BILLING AND LICENCE SUPPLY

Working on Site with Offices in {AREA}

Cutovers are done out of hours - a Friday night or a Saturday morning - because nobody wants mail stopping at eleven on a working day. An engineer stays reachable through the weekend while the final sync catches up. Monday is then spent at your desks in Esplanade, fixing Outlook profiles and phones one person at a time.

Pick the pieces you need - the list below is what we do:

▪Microsoft Defender for Business Rollout

▪Setting Up Your Company's Own Microsoft 365 Tenant

▪Exchange Online Migration from cPanel, Zimbra or Google Workspace

▪Third-Party Mailbox Backup for Microsoft 365

*Reminder: Mailbox backup is a separate paid product; a Microsoft 365 subscription on its own is not a backup of your email or your files.*

💡 Engineering Fact: The quietest sign of a broken-into mailbox is a rule the user never wrote - supplier mail sliding into an obscure folder, or a copy going out to an address nobody recognises. Checking for stray forwarding rules takes five minutes and finds real trouble.

🗂️ FILES OFF WHATSAPP

Five copies of the same document doing the rounds on a group? We will design the shared drive structure for your team in Esplanade before a single file gets uploaded into it.

Plan Our Shared Drive →

🏷️ Complete List of What We Supply for offices in Esplanade

Read through the mailbox sizes, storage limits and security features before you decide:

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.

🔹 BILLING

Per person per month on a monthly or yearly commitment, invoiced in rupees with GST by Microtech Solutions instead of a foreign card charge.

🔹 WHAT YOU GET

Email on your own area, the shared cloud drive, Teams chat and meetings, and Office installed on the machine rather than only in a browser tab.

🔹 SETUP TIME

A fresh tenant with your area verified is usually usable within a working day, with the old mail moving across in parallel.

Microsoft 365 Business Premium - Standard Plus Security and Device Control

For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.

🔹 SIGN-IN RULES

Block logins from countries you never trade with or from machines you do not manage, and demand the second check only where it earns its keep (Entra ID P1 Conditional Access).

🔹 BILLING

Per user per month. Plenty of clients keep general staff on Standard and lift only directors, accounts and IT up to Premium.

🔹 DEVICE CONTROL

Company laptops and phones are enrolled, disks are encrypted by default, and a missing device can be cleared remotely (Intune and BitLocker).

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.

🔹 SETUP TIME

Area checks and the mail record changeover usually happen in one evening, followed by a settling day while DNS spreads.

🔹 SHARED ADDRESSES

Accounts@ and sales@ sit beside the paid mailboxes without needing licences of their own.

🔹 WHAT YOU GET

Mail, calendar, contacts and shared calendars on your own area, syncing to Outlook, phones and any browser.

Moving the Shared Office Drive into SharePoint and OneDrive

For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.

🔹 NOTHING LEFT BEHIND

File dates, folder paths and version history come across, and a comparison report at the end lets you see the counts line up.

🔹 TRAINING

A short hands-on session per department, because the migration that fails is the one where staff quietly go back to emailing attachments.

🔹 PERMISSIONS

Salary and tender folders lock down to named people, and sharing outside the company can be switched off or limited to approved domains.

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.

🔹 WHAT IT DOESN'T INCLUDE

No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).

🔹 PHONE FIRST

Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.

🔹 WHY IT SAVES MONEY

Most firms find half their headcount never touches installed Office. Putting those people here and leaving desk staff on Standard cuts the monthly bill with nobody losing an address.

Teams Calling and Meeting Room Setup (Phone System)

For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.

🔹 BILLING

The Teams side is per user per month; the trunk and the call minutes arrive on the operator's own invoice.

🔹 WHO IT'S FOR

Offices nursing an ageing EPABX, retail chains across several branches, and support desks that need calls reaching staff working from home.

🔹 BEFORE YOU COMMIT

Call quality is an internet question, not a Microsoft one. We test the office link and the backup line around Esplanade before anyone signs anything.

Device Management and Lost-Phone Control (Microsoft Intune)

For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.

🔹 PERSONAL PHONES

On a staff member's own device only the work apps are governed - nobody at the office can see their gallery, contacts or WhatsApp (app protection policies).

🔹 DISK ENCRYPTION

Laptop drives are encrypted with the recovery keys held in your tenant, so a stolen machine stays a stolen machine and does not become a data leak (BitLocker).

🔹 WHEN SOMEONE LEAVES

Access is cut and the device wiped from the same screen where you disable the account - minutes, rather than a fortnight of chasing.

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.

🔹 WHO IT'S FOR

Companies past the small-business seat limit, and firms content with their existing mail who only want current, legal Office on every desk.

🔹 BILLING

Per named person, not per machine. One employee with a desktop, a laptop and a home PC still needs a single seat.

🔹 WHAT IT DOESN'T INCLUDE

There is no mailbox here. Email either stays where it is or gets bought as a separate Exchange Online plan.

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.

🔹 WHO IT'S FOR

Firms with no in-house IT person, and firms whose IT person should not be spending Monday morning resetting passwords.

🔹 WHAT PEOPLE ACTUALLY RING ABOUT

A phone left in a taxi, a mail that bounced, a shared calendar nobody can open, a folder deleted at 6pm on Friday.

🔹 JOINERS AND LEAVERS

New staff get a mailbox, the right licence and the right folder access on day one; leavers are cut off within the hour and their mailbox converted rather than binned.

🤝 Preventive Checks and Monthly Reporting for multi-branch businesses

Type of Business	What We Set Up	Typical Time Needed
Factories with a Small Office Team	Full licences for accounts and buy, web-only plans for the rest, one shared drive for drawings	Two days, mostly done after shift hours
Clinics and Diagnostic Centres	Reception and doctor mailboxes, one shared reports inbox, and a phone prompt at every login	Three to four days, reception never stops
Schools and Colleges	Staff and department addresses, Teams for classes, and a locked-down sign-in for students	Ten to twelve days, usually inside a vacation

🚦 Handling Peak Load at Month-End in day-to-day use

New joiner starts on Monday: mail, files and Teams live on phone and laptop inside an hour.

BENEFITS YOU WILL NOTICE - FOR BUYERS

COMMON COMPLAINTS - A QUICK LIST

✓Sign-ins from an unknown laptop in another country can be blocked while your office carries on as normal (conditional access).

—Scanners and accounting software that send mail need a relay connector configured, otherwise those alerts stop silently.

✓Nobody starts the Monday staring at an empty inbox: the folder tree people built over a decade arrives exactly as they left it.

—Licences are a recurring cost per person, monthly or yearly - stop paying and the mailbox stops working.

✓The finance objection first - a dollar receipt off a website cannot be claimed, so the same licences come invoiced in rupees with GST, the count moving as you hire.

—Litigation hold and case-based search do come with Business Premium (eDiscovery Standard); it is the advanced compliance tooling - custodian tracking, analytics, predictive coding - that only the top enterprise plan carries.

✓Ask what happens today if a salesman's handset disappears on a bus; with the device already enrolled the answer is a two-minute job from a browser (Intune).

—Standard mailboxes stop at 50 GB and the archive is not unlimited on the lower plans; heavy users do hit the ceiling.

✓Word, Excel, Outlook and PowerPoint install properly on up to five devices per person, not just in a browser.

—PST files scattered across staff desktops must be hunted down and imported, and nobody ever knows how many exist.

💡 Engineering Fact: Delete a resigned employee's account and the mail history goes with it - including the thread you need when a payment dispute surfaces. Change the mailbox to a shared one instead: the history stays, the replacement can read it, and the seat costs nothing.

⚡ SYSTEM DEPLOYMENT ARCHITECTURE

Ready to secure your premises in Esplanade?

Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.

Connect with Expert Email Inquiries

📋 Licence Tiers and What Each One Covers for small teams

After go-live, somebody still has to own it. That means adding joiners, dealing with leavers properly, keeping an eye on the security dashboard, and answering the question of why a policy has started blocking something. We hold the admin access with your permission and work to agreed response times, and you can take that access back at any point. The tenant is yours; we simply run it for you.

What we take on is worth pinning down before anyone talks about price. This service suits companies of roughly five to three hundred users who want proper company email, a shared drive and Teams, set up once and properly. Microtech Solutions handles the licence choice, the tenant, the area records, the mailbox and file move, the device and security settings, and the walkthrough with your staff at the end. Businesses in Esplanade get the same running order at eight seats as at two hundred.

🏆 CORE PARAMETER🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan

🔹 How long setup takesA small tenant usable in a working day; mail cutover overnight, with a settling day for DNS

🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone

🔹 Two-step sign-inA prompt or code on the phone, so a password picked off a fake login page is not enough by itself

🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server

🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic

🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach

Built-In Protection against Fake Invoices and Booby-Trapped Attachments

Microsoft 365 is a subscription that bundles the things an office runs on: company email, the Word, Excel, PowerPoint and Outlook you already know, a shared drive reachable from anywhere, and Teams for calls and chat. Rather than buying software once and living with it for a decade, you pay per person per month and every part stays current. The whole thing sits in your company's own private space inside Microsoft's cloud, which is what the industry calls a tenant.

There are three plans most Indian businesses choose between. Business Basic covers mail, files and Teams with the Office apps running in a browser. Business Standard adds the full applications installed on desktops, laptops and phones. Business Premium adds the security and device controls: protection against fake invoices and links that lead somewhere they should not, plus full management of company laptops and staff handsets.

✉️ SUPPORT DESK

Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.

Contact Helpdesk →

🛠️ Group Names, Distribution Lists and Address Book Housekeeping

These are the habits we apply to every tenant we build, whether the company has eight users or two hundred and eight.

🔧 Labelling & Documentation - A Timeline around Esplanade

🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.
🔹Agree the folder and site structure on paper before a single file is uploaded, because rearranging two hundred gigabytes after the fact is somebody's entire week.
🔹Keep the old system live and delivering alongside the new one for the first few days, then leave it readable but switched off for a fortnight before anybody deletes a thing.

⚙️ SYSTEM EVALUATION & CHECKLIST

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Esplanade

🛠️ Workflow Setup

Old mail, contacts and calendars are copied across in the background over the following days while the existing system keeps running and staff notice nothing.

⚠️ Pitfalls to Avoid

Deleting a resigned employee's mailbox on their last day looks tidy until a customer replies to a two-year-old thread and nobody can find the history.

🔌 Guidelines & Sizing

Warn whoever manages your internet line that a bulk mail copy will eat bandwidth for a few days, and run the heavy batches overnight if the office in Esplanade shares one connection.

📈 Upgrade Triggers

Files move around the office on WhatsApp and pen drives, and nobody is certain which copy is the latest one.

💡 Common Failures and How We Fix Them after years of site visits

The mistake I see most often is somebody switching their area policy straight to reject because a checklist told them to. Do that before you have watched the reports and your own mail starts bouncing - the accounting software that emails statements, the copier that scans to email, the marketing platform you forgot about. I run it at monitoring only for a fortnight, collect the list of everything genuinely sending in your name, fix each one, and only then tighten it. The end result is the same; the difference is nobody loses a week of invoices.

Doing the migration in-house is entirely possible if you have somebody patient and a quiet weekend. Where it usually comes apart is the parts that are invisible until they fail: the time-to-live on the records, the record that reconfigures phones by itself, the devices still sending mail through old methods. Bringing somebody in mostly buys you the list of things you would not have known to check.

The free tier of Teams, or running the company on WhatsApp, costs nothing and everyone already has it. It also means company files sit on personal handsets, a departing employee walks out with the group history, and there is no way to control who is in a conversation. The moment your files or your customer lists are in those chats, the free option has become the expensive one.

💡 Engineering Fact: A strong password stops guessing. It does nothing about the employee who typed it into a convincing fake login page on Tuesday. The prompt on the phone is what makes a stolen password worthless (MFA).

Frequently Asked Questions

Q. Is Microsoft 365 better than Google Workspace for us?

It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.

Q. We have twelve people but only four need Word and Excel installed. Can we mix plans?

Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.

Q. We already run a Windows area in the office. Does that keep working?

Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.

Q. How do you handle the huge PST archive files sitting on people's laptops?

We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.

Q. Can staff use this on their own phones, and can we wipe it if a phone is lost?

Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.

💡 Engineering Fact: A file deleted from the shared drive is not gone. It sits in the recycle bin for roughly three months, and an overwritten file can be rolled back to how it looked yesterday from its version history.

Next-Gen Firewall for Business Networks → UTM Firewall Appliance for Branch and Head Office → IT Maintenance Contract (AMC) for Offices → Enterprise Rack and Tower Servers → Enterprise Network Attached Storage (NAS) → Enterprise Managed Network Switches → Cyber Cloud & Immutable Backup Solutions → Email Security & Anti-Phishing Gateway → Next-Gen Endpoint Detection & Response (EDR/XDR) → Commercial IP CCTV Surveillance Systems → Biometric Attendance and Access Control Systems → Enterprise Commercial Wi-Fi Solutions → Google Workspace Business Email & Cloud Tools → Trend Micro Email Security & Cloud App Defense → Software-Defined Business Networking (SDN) → Structured Network Cabling & Server Rack Design → Hybrid Enterprise Data Backup & Recovery Solutions → Certified Refurbished Business Laptops & Desktops →

📍 REGIONAL SERVICE FOOTPRINT

📍 On-Site Cloud Support Areas in and around Kolkata

📍Dalhousie

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Ongoing admin and staff training options, wherever your office sits.

📍Camac Street

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Ongoing admin and staff training options, wherever your office sits.

📍Park Street

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Email migration help for offices around Park Street - see what we cover.

📍Burrabazar

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Need someone to set company mail up properly? Take a look.

📍Sealdah

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Check support cover and response times in Kolkata.

🗺️ REGIONAL PROFILE & MAP

📌 A Quick Look at the Local Office Scene throughout Kolkata

📍 Esplanade

Esplanade in Kolkata is one of the busiest transit and commercial zones, filled with offices, malls, shops, hotels, and constant foot movement from early morning to late evening. With thousands of people passing through daily-commuters, shoppers, office employees, and tourists-the area remains active throughout the day. This high movement naturally increases the need for dependable surveillance across commercial establishments, public-facing shops, and residential pockets nearby.

Installing Microsoft Microsoft 365 Licences, Setup & Email Migration ensures consistent monitoring of entrances, corridors, storefronts, and surrounding sidewalks, helping owners keep awareness even during peak rush hours. Esplanade’s layout includes narrow internal roads, large commercial buildings, street-side markets, and major retail hubs. This creates multiple points of entry and exit that need to be watched closely. From tracking visitor movement to overseeing deliveries and managing shopfront activity, Microsoft Microsoft 365 Licences, Setup & Email Migration provides a stable layer of security.

It performs effectively across changing lighting conditions-important for shops opening early, offices operating late, or footpaths that stay active even after regular business hours. For small businesses, fast-food outlets, cinema halls, and showrooms, the clarity and consistency offered by the system help in maintaining smooth day-to-day functioning. As Esplanade continues to evolve with new offices, renovations, and increased connectivity, maintaining proper surveillance becomes even more important.

Microsoft Microsoft 365 Licences, Setup & Email Migration gives business owners, building managers, and residents a practical way to stay aware of their surroundings without constant manual supervision. Whether it’s observing activity outside a shop, tracking movement inside a lobby, or securing a warehouse entrance, the system adds stability and more confidence in your daily security. In one of Kolkata's most crowded and fast-moving zones, this level of monitoring becomes a natural part of ensuring safety and operational confidence.

Microsoft Microsoft 365 Licences, Setup & Email Migration Tenant Setup, Security & Helpdesk near Esplanade

✅ Microsoft Deployment, Migration and Handover anywhere in Kolkata

🧠 What Changes in the First Month with a growing team

Ex-Employee Mailboxes Kept for Audit at a CA Firm

Working on Site with Offices in {AREA}

🏷️ Complete List of What We Supply for offices in Esplanade

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

Microsoft 365 Business Premium - Standard Plus Security and Device Control

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

Moving the Shared Office Drive into SharePoint and OneDrive

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

Teams Calling and Meeting Room Setup (Phone System)

Device Management and Lost-Phone Control (Microsoft Intune)

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

🤝 Preventive Checks and Monthly Reporting for multi-branch businesses

🚦 Handling Peak Load at Month-End in day-to-day use

BENEFITS YOU WILL NOTICE - FOR BUYERS

COMMON COMPLAINTS - A QUICK LIST

Ready to secure your premises in Esplanade?

📋 Licence Tiers and What Each One Covers for small teams

Built-In Protection against Fake Invoices and Booby-Trapped Attachments

🛠️ Group Names, Distribution Lists and Address Book Housekeeping

🔧 Labelling & Documentation - A Timeline around Esplanade

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Esplanade

💡 Common Failures and How We Fix Them after years of site visits

Frequently Asked Questions

What else we look after for offices in and around Esplanade

📍 On-Site Cloud Support Areas in and around Kolkata

📌 A Quick Look at the Local Office Scene throughout Kolkata