What happens to an employee's mailbox after they resign - do we keep paying for it?

Not if it is handled properly. We block the login, sign the account out of every device it was signed into, and turn the mailbox into a shared mailbox, which keeps every old message searchable without a paid licence attached to it. Their manager or replacement can then be given access to answer whatever still arrives at that address. Two limits are worth knowing: a shared mailbox has a size ceiling, and if the account must be preserved for a legal case or an audit hold, it does have to stay licensed, which is a genuine ongoing cost you should decide on rather than discover.

Which plan do we actually need - Basic, Standard or Premium?

It comes down to two questions: does the person need Word and Excel installed on their machine, and how much control do you want over their device and their login. Business Basic covers company email, Teams and browser versions of the apps, which suits a shop floor or a sales team that lives on a phone. Business Standard adds the installed desktop apps that accounting and admin staff really do need. Business Premium adds the security layer on top, including full control of company laptops and tighter rules about where people may sign in from, and it costs noticeably more per person every month, so it is worth assigning it deliberately rather than to everybody by default.

Why does our company email keep landing in customers' spam folders?

Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.

How do you handle the huge PST archive files sitting on people's laptops?

We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.

Someone sent a fake invoice pretending to be our director. Can this stop that?

That exact trick, forging mail from your own area, is what a strict DMARC policy shuts down, and it is one of the first things we set. Once your area instructs receiving servers to reject anything not sent from your approved systems, a fraudster can no longer put your director's real address in the From line and have it delivered. What no setting can prevent is a lookalike area with one letter changed, so we also turn on the external-sender warning banner and add rules that flag mail claiming to come from your senior staff. Tell your accounts team to pick up the phone before acting on any change of bank details, whatever the email looks like.

Do we have to commit for a full year, or can we add people as we hire?

Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.

We have twelve people but only four need Word and Excel installed. Can we mix plans?

Yes, and mixing is usually the sensible thing to do, because different plans sit happily in the same account. Your four heavy users take Standard or Premium, the other eight take Basic, and all twelve still share one email area, one Teams setup and one file library. The catch is that a Basic user cannot install desktop Excel, so when somebody's role changes you have to remember to upgrade them, and nobody remembers until that person complains. We go through the licence list with you every few months so the count follows your actual payroll instead of quietly creeping upward.

Who fixes it if something breaks after the setup is done?

We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.

Can we finally switch off the old file server sitting in the corner?

In most offices yes, though seldom on day one. We map the existing shared folders onto SharePoint and OneDrive, keep the department structure people already recognise, and set permissions so accounts cannot browse HR folders and the other way round. Files that a program holds open, such as a Tally data folder, a design library or a database, are usually better left on a local server or a NAS, because live database files and cloud sync do not get along. You gain access from home or a customer site without fiddling with a VPN, but you still need a backup, because the cloud copy is not one.

Can our Tally software and the office printer still send emails after the move?

Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.

We already run a Windows area in the office. Does that keep working?

Yes, the two can be joined so people use a single password for both. A small sync tool on your server copies user accounts and group memberships up to Microsoft's directory, so the password someone types to unlock their Windows machine is the same one that opens Outlook and Teams. Logon scripts, mapped drives and shared printers carry on as before while email and files move to the cloud. The trade-off is that the server now has to stay healthy, because if the sync stops, password changes stop flowing with it, which is one reason smaller offices often decide to retire the area controller and go cloud-only instead.

What exactly do you change inside the tenant to lock it down?

The short answer: every account asked for the phone as well as the password, the number of full administrator accounts cut down to two, and the old login methods that bypass that second step switched off. Beyond that we set rules about where logins are accepted from, tighten the anti-phishing settings, and turn on the audit log so there is a record when something looks wrong. Microsoft scores your account against its own recommendations, and we work down that list with you, explaining which items are worth the friction and which are not. Some of this does mildly annoy staff, and that is the trade we would rather discuss with you than spring on you.

How long does the changeover take, and will email stop working during it?

For an office of ten to fifty people, plan on about a week, of which the actual switchover is one evening. Most of that week is quiet background copying while everyone carries on using the old email exactly as before. On cutover night we point your area at Microsoft, and new mail starts arriving within minutes, although a handful of senders on slow networks can take a few hours to notice the change. Expect a few small irritations the next morning, such as a phone asking for a password again or a signature to be re-added, which is why an engineer stays reachable through that first working day.

Can we buy licences in rupees with a proper GST invoice?

Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.

Can we stop staff from mailing customer lists to their personal address?

Largely yes, using rules that watch outgoing mail and files on the shared drive for the patterns you care about, such as PAN details, bank account numbers or a document marked confidential (data loss prevention). When someone tries to send a price list or a customer database to an outside personal address, the message can be blocked outright, or allowed through with a warning and a record for management to see. Chat and channel messages inside Teams can be watched the same way, but that needs one of the larger enterprise licences rather than Business Premium. Start narrow, because a rule that catches too much gets switched off within a week, and remember that nothing here stops somebody photographing a screen.

Multi-Branch Microsoft Microsoft 365 Licences, Setup & Email Migration Rollout & Exchange Setup in Dum Dum Cantonment

Ask a small office where the current price list lives and you get three answers: a WhatsApp group, somebody's personal Gmail, and a pen drive in a drawer. Files scattered like that go missing the day the person holding them takes leave. When we set up SharePoint and OneDrive for a business in Kolkata, each department gets one shared drive that opens from any laptop or phone, with older versions kept in case somebody saves over the wrong sheet. The handover session at the end is where the habit actually changes.

🤝 Microsoft Supply and Aftercare for Business Buyers around Dum Dum Cantonment

Phone showing a second-step login prompt for a company Microsoft account

Six versions of the same price list are floating around a WhatsApp group and nobody can tell you which one is current. Microsoft 365 replaces that with one file in one place, editable by two people at the same time, with every earlier version recoverable for months (SharePoint and OneDrive). Most of the work is not technical - it is deciding, once, where things are going to live. We agree that structure with your team in Dum Dum Cantonment before a single file gets uploaded.

You are paying for thirty licences and the accounts team can name about twenty-two people. Somewhere along the way somebody sold everyone the same plan, including the shop floor supervisor who only ever reads mail on a phone. A licence review usually shows that a mix of plans costs less than one plan for all, and that two or three seats can be dropped outright. We do the counting first and the quotation second, which is the opposite of how licences normally get sold.

✅ Benefits Your Accounts Team Will Notice throughout Kolkata

Headcount in a lot of Indian businesses is not a flat line - a factory office near Dum Dum Cantonment takes on extra hands before a shipping season and lets them go afterwards. Licences bought through us move with that instead of being locked in for twelve months regardless. Seasonal staff can sit on a cheap web-only plan while accounts keeps the full installed apps on two machines each. Paying per person for what that person actually does is the whole idea.

Most companies we meet have three domains: the one on the website, one from a brand name they stopped using, and one somebody registered years ago and forgot. Mail arriving on all three, none of them authenticated, is an administrative headache and a security hole in the same breath. Bringing them into one tenant gives you one address book, one set of records to keep, and old addresses that still deliver to the right person. It is dull work that removes a surprising amount of daily friction.

Retiring an Office Mail Server without Losing a Single Message

A diagnostic clinic in Dum Dum Cantonment had reports and patient details sitting in mail on staff handsets, with no way to do anything about a phone that walked out of the building. We enrolled the company handsets, separated company mail from everything personal on the staff-owned ones, and ran a wipe on a test device in front of the practice manager. Two months later a technician's phone was stolen on a bus and the company data was removed before he had finished reporting it. The rest of his phone was his problem, not the clinic's.

🛡️ SECURITY BASELINE WE APPLY

Training Your Staff So the Tools Get Used

While the move runs, old and new mail work side by side so nothing sits in a queue during office hours. History copies across in the background over several nights, and only when the copy is nearly complete do we change the MX record. If the first hour looks wrong, the record points back and everyone carries on as before.

From first setup to the fifth new joiner, this is our scope:

▪Shared Drive Setup on SharePoint and OneDrive

▪Stopping Sensitive Files Leaving by Email (DLP)

▪Ongoing Tenant Admin, AMC and New Joiner Setup

▪Licence Supply, Renewals and GST Invoicing in Rupees

*Important: Help provided under a support retainer is our own commercial service and neither replaces nor extends Microsoft's published service terms.*

💡 Engineering Fact: Microsoft commits to 99.9% availability with service credits if it misses. Read that honestly: outages are rare but not impossible, so the fallback plan is a mobile phone and a second internet line, not a spare mail server in the cupboard.

📧 area AND SPAM CHECK

Mail landing in customers' junk folders, or worse, someone forging your address? We will read the area records for any business in Dum Dum Cantonment and tell you exactly what is missing.

Check Our area Records →

📁 Pick the Right Variant Without Overspending near Dum Dum Cantonment

These are the pieces we can supply, install and keep running for you:

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.

🔹 MEETINGS

Video calls for up to 300 people, recordings, and outside guests who can join without any Microsoft account of their own.

🔹 WHAT YOU GET

Email on your own area, the shared cloud drive, Teams chat and meetings, and Office installed on the machine rather than only in a browser tab.

🔹 WHO IT'S FOR

Desk staff who live in Outlook and Excel all day - accounts, sales, admin and management.

Microsoft 365 Business Premium - Standard Plus Security and Device Control

For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.

🔹 WHAT IT DOESN'T INCLUDE

Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.

🔹 WHO IT'S FOR

CA firms, clinics, exporters, and any office where staff carry customer data around on a laptop.

🔹 SETUP TIME

Licences apply instantly, but we roll the security policies out over a week or two in groups so nobody arrives on Monday locked out.

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.

🔹 SPAM AND VIRUS FILTERING

Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).

🔹 KEEPING MAIL FOR AUDITS

Plan 2 can freeze a mailbox so nothing is ever permanently deleted, and lets you search across mailboxes when a dispute or an audit lands (litigation hold and eDiscovery).

🔹 SHARED ADDRESSES

Accounts@ and sales@ sit beside the paid mailboxes without needing licences of their own.

Moving the Shared Office Drive into SharePoint and OneDrive

For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.

🔹 NOTHING LEFT BEHIND

File dates, folder paths and version history come across, and a comparison report at the end lets you see the counts line up.

🔹 FOLDER STRUCTURE

Separate libraries for Accounts, HR, Sales, Projects and Management instead of one enormous Shared folder everybody tips things into.

🔹 PERMISSIONS

Salary and tender folders lock down to named people, and sharing outside the company can be switched off or limited to approved domains.

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.

🔹 WHAT IT DOESN'T INCLUDE

No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).

🔹 SETUP TIME

Adding Basic users to a tenant whose area is already verified is a same-hour job.

🔹 WHO IT'S FOR

Shift supervisors, drivers, warehouse hands, site engineers and trainees who need an inbox and a Teams message, nothing more.

Teams Calling and Meeting Room Setup (Phone System)

For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.

🔹 WHAT IT DOESN'T INCLUDE

Calling is licensed on top of Business Standard or Premium, and the minutes come from your telecom provider rather than from the licence.

🔹 HOW CALLS REACH THE NETWORK

We connect Teams to an Indian telecom operator's lines so the numbers printed on your visiting cards keep working (Direct Routing or Operator Connect).

🔹 WHO IT'S FOR

Offices nursing an ageing EPABX, retail chains across several branches, and support desks that need calls reaching staff working from home.

Device Management and Lost-Phone Control (Microsoft Intune)

For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.

🔹 HOW IT'S LICENSED

Bundled inside Business Premium, or bought on its own by firms that only want the device side (Intune Plan 1).

🔹 SETUP TIME

One working session to agree the policies, then devices enrolled in batches so the support calls stay manageable.

🔹 NEW LAPTOP SETUP

A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.

🔹 LICENCE CHECKS

Each install phones home periodically, so a laptop kept offline for weeks will ask its user to sign in again.

🔹 SHARED COMPUTERS

One licence can cover a person signing in at a machine others also use - a factory floor terminal, a training room, a shift desk (shared computer activation).

🔹 WHAT IT DOESN'T INCLUDE

There is no mailbox here. Email either stays where it is or gets bought as a separate Exchange Online plan.

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.

🔹 LICENCE RIGHT-SIZING

Each quarter we list who is paying for what, point out the seats nobody has signed into for months, and drop or downgrade them at renewal.

🔹 WHAT PEOPLE ACTUALLY RING ABOUT

A phone left in a taxi, a mail that bounced, a shared calendar nobody can open, a folder deleted at 6pm on Friday.

🔹 MAIL DELIVERY WATCH

We read the reports that say whether your invoices are reaching customers or quietly sitting in their junk folder, and fix the area records when they slip (DMARC reporting).

🛠️ Teams and SharePoint Layout, Agreed Before Anyone Uploads a File

Read this before migration day. It is the running order our engineers work through, and the one your staff will feel the effects of.

🏢 Network Setup & Cabling - How It Works in Dum Dum Cantonment

🔹Roll the second login check out to a small pilot group first, keep one emergency administrator account outside the policy, and only then extend it to the rest of the company.
🔹Tell staff in writing, the day before, that they will be asked to sign in once more and approve a prompt on their phone; the support calls you avoid by sending that one message are considerable.
🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.

📖 Honest Pros and Cons From the Bench around Dum Dum Cantonment

When I turn on a second login check, the first thing I do is set aside one administrator account that is exempt and whose password lives in a sealed envelope. Locking yourself out of your own tenant is not a theoretical risk; it has happened to companies in Kolkata when the only admin replaced his phone mid-rollout. I also push people to the approval prompt in the authenticator app rather than an SMS code, because a code sent to a number can be intercepted at the network. Everything else - the pilot group, the warning email - is just courtesy to your own staff.

Buying licences directly on a card gets you the same software at broadly the same price, so the question is what happens afterwards. You get a foreign-currency receipt, no local tax invoice, and a support process that begins with a web form. Through Microtech Solutions you get rupee billing with GST, seats you can change, and an engineer who already knows why your tenant is configured the way it is.

A one-time buy of Office still exists and for a single machine that never changes it is cheaper over five years. It gives you no email, no shared drive, no phone or tablet rights, and no way to move the licence when the machine dies. The subscription is not better software so much as a different arrangement - installation on several devices per person, and mail, files and security in the same bill.

💡 Engineering Fact: A link that was harmless when the mail arrived can turn nasty an hour later. That is why the protection re-tests the link at the moment somebody clicks it, not just at delivery (Safe Links).

📋 How Issues Are Logged, Tracked and Closed in and around Dum Dum Cantonment

Type of Business	What We Set Up	Typical Time Needed
Clinics and Diagnostic Centres	Reception and doctor mailboxes, one shared reports inbox, and a phone prompt at every login	Three to four days, reception never stops
Retail Chains and Franchise Networks	Store mailboxes under one company area, central control of who sees what, supplier mail in one place	One to two weeks depending on store count
Exporters and Trading Firms	Mailboxes moved off old webmail, plus sender records so payment mails cannot be forged in your name	Two to three days, switch on a Saturday night

⚡ What Happens When Everyone Logs In at Once for businesses in Kolkata

A ten to thirty person office usually moves over one weekend, with mail flowing the whole time.

EVERYDAY WINS IN ONE LIST

WHAT NEEDS SETTING UP FIRST - THE SHORT LIST

✓Attachments from people you have never dealt with get opened in a safe box first, and links are re-checked at the moment somebody clicks (Safe Links and Safe Attachments).

—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.

✓Ransomware and virus detection extend to the laptops themselves, not just to what arrives by mail (Defender for Business).

—PST files scattered across staff desktops must be hunted down and imported, and nobody ever knows how many exist.

✓Somebody forgetting their password at 8am can reset it themselves instead of ringing around for help (self-service reset).

—Microsoft does not keep a deleted mailbox forever; past the retention window it is gone, so backup is a separate product you buy on top.

✓No more pen drives and no more guessing which copy is the latest - department files in one place, 1 TB of personal space each (OneDrive and SharePoint).

—Left alone, a tenant drifts within a year - old accounts stay live, guest access piles up, policies fall out of date.

✓Files carrying bank details or customer data can be stopped from leaving by mail automatically (data loss prevention).

—Standard mailboxes stop at 50 GB and the archive is not unlimited on the lower plans; heavy users do hit the ceiling.

💡 Engineering Fact: Delete a resigned employee's account and the mail history goes with it - including the thread you need when a payment dispute surfaces. Change the mailbox to a shared one instead: the history stays, the replacement can read it, and the seat costs nothing.

⚡ SYSTEM DEPLOYMENT ARCHITECTURE

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⚙️ SYSTEM EVALUATION & CHECKLIST

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Dum Dum Cantonment

🛠️ Workflow Setup

Your company tenant is created and the area verified, which means adding a record at the registrar to prove the name is yours before anything else moves.

⚠️ Pitfalls to Avoid

Dumping every folder from the old server into one shared library where everybody sees everything undoes in an afternoon whatever privacy the office used to have.

🔌 Guidelines & Sizing

Export a size report from the old mail server so you know whether you are moving 20 GB or 600 GB, because that number decides how many nights the copy runs.

📈 Upgrade Triggers

The mailbox is full again, and somebody's answer is to delete old mail rather than pay for more space.

🧾 How Much It Handles Before It Slows Down in and around Dum Dum Cantonment

Device and login work is what separates Premium from the cheaper plans. Company laptops and handsets are enrolled so they can be wiped remotely, personal phones are set up so only the company data is under our control, and disk encryption and update schedules are applied without anyone having to click through them. The phone prompt at login goes on in stages, with an emergency administrator account kept outside the policy. Old sign-in methods that attackers still target are switched off once we have confirmed nothing legitimate depends on them.

Commercially it is simple. Licences are invoiced in rupees with GST, monthly or annually, through a partner arrangement with Microsoft rather than a credit card on a website. Seat counts can move up and down as staff join, leave or come in for a season, and we review the total ahead of every renewal date rather than on it. Setup and migration work is quoted separately and once, so you can see exactly what is subscription and what is a one-time cost.

🏆 CORE PARAMETER🔹 Fake invoices and booby-trapped attachmentsOpened in a sealed test area before they reach the inbox, on the Premium plan

🔹 Works on phonesMail, calendar and Teams on Android and iPhone, through the handset's own mail app or the Outlook app

🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone

🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic

🔹 Meetings and callingVideo meetings for up to 300 people; desk-phone numbers through Teams as an add-on

🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach

🔹 Uptime commitmentMicrosoft's 99.9% availability promise, backed by service credits

Does Microsoft Keep a Deleted Mailbox Forever? No, It Does Not

Intune handles the hardware. Company laptops and phones are enrolled once and can then be wiped remotely if lost, and on a staff member's personal handset the company mail and files can be removed on their own, leaving photos and personal chats alone. Disk encryption, update schedules and standard settings get applied centrally instead of being configured machine by machine.

Buying through a Cloud Solution Provider changes the commercial side, not the software. Microtech Solutions sells the identical Microsoft subscriptions with a rupee invoice, GST input, flexible seat counts and an engineering team that sets the tenant up, moves your mail and answers the phone afterwards. The same team handles licensing, migration and ongoing administration for companies across the country.

✉️ SUPPORT DESK

Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.

Contact Helpdesk →

Frequently Asked Questions

Q. Our broadband is slow and drops during the day. Will people still be able to work?

Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.

Q. Will we lose any old emails when we move?

No, everything comes across, and we prove it before anything old is switched off. We copy the mailboxes, the folder structure people have built up, contacts and calendar entries into the new mailboxes first, then run a second pass to pick up whatever arrived while the first copy was running. Your existing mailbox stays live and untouched until you tell us you are satisfied with what landed. The one thing that does not travel on its own is an archive saved as a PST file on somebody's laptop, and we deal with those as a separate job.

Q. Do we still need a separate backup if everything is in Microsoft's cloud?

Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.

Q. Is Microsoft 365 better than Google Workspace for us?

It depends on what your office already runs on, and Microtech Solutions moves clients in both directions. If your team lives inside Excel, with real formulas, accounting exports and GST workings, Microsoft is the more comfortable home because the desktop apps are the genuine article rather than a browser imitation. If everybody works in a browser, shares documents constantly and rarely opens a spreadsheet more than a few hundred rows long, Google does the job and changing for its own sake wastes money. We would rather tell you your current setup is fine than sell you a migration you do not need.

Q. Can staff use this on their own phones, and can we wipe it if a phone is lost?

Yes to both, with one honest caveat about what wiping means on a personal handset. The device controls in Business Premium keep company mail and files in a managed area on the phone, insist on a screen lock, and let us remove only the company side, leaving the owner's photos, WhatsApp and payment apps completely alone. Staff have to accept the enrolment, so tell them plainly what you can and cannot see, because saying it up front prevents a lot of bad feeling later. On a company-owned laptop or phone we can go further and erase the whole device.

💡 Engineering Fact: Mail you delete is not kept forever. It stays recoverable for roughly two weeks by default, stretchable to about a month, and after that even Microsoft cannot fetch it back for you.

Next-Gen Firewall for Business Networks → UTM Firewall Appliance for Branch and Head Office → IT Maintenance Contract (AMC) for Offices → Enterprise Rack and Tower Servers → Enterprise Network Attached Storage (NAS) → Enterprise Managed Network Switches → Cyber Cloud & Immutable Backup Solutions → Email Security & Anti-Phishing Gateway → Next-Gen Endpoint Detection & Response (EDR/XDR) → Commercial IP CCTV Surveillance Systems → Biometric Attendance and Access Control Systems → Enterprise Commercial Wi-Fi Solutions → Google Workspace Business Email & Cloud Tools → Trend Micro Email Security & Cloud App Defense → Software-Defined Business Networking (SDN) → Structured Network Cabling & Server Rack Design → Hybrid Enterprise Data Backup & Recovery Solutions → Certified Refurbished Business Laptops & Desktops →

📍 REGIONAL SERVICE FOOTPRINT

📍 Cutover and Training Visits Arranged throughout Kolkata

📍Dum Dum

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Check support cover and response times in Kolkata.

📍Birati

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Need someone to set company mail up properly? Take a look.

📍Kolkata Airport

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Need someone to set company mail up properly? Take a look.

📍Nagerbazar

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Business Premium rollouts for offices across Kolkata.

📍Baguiati

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Ongoing admin and staff training options, wherever your office sits.

🗺️ REGIONAL PROFILE & MAP

🏙️ Travel Time, Coverage and Site Access around Dum Dum Cantonment

📍 Dum Dum Cantonment

Dum Dum Cantonment in Kolkata is a significant residential and defence-influenced locality with a balanced mix of civilian homes, markets, schools, and administrative areas. With its structured neighbourhood layout and ongoing movement around homes, shops, and transit points, residents value safety and visibility. Families, tenants, and small business owners often require reliable monitoring for entrances, courtyards, and passageways. Microsoft Microsoft 365 Licences, Setup & Email Migration helps make sure consistent oversight by offering clear footage and dependable performance throughout the day, making it easier to track routine activities and safeguard property.

The locality has a unique mix of heritage houses, new apartments, and compact lanes that remain active throughout the day. Local transport, school routes, and market activities create constant movement. For residents, monitoring becomes important when managing shared entry points, rooftop access, and parking areas. Microsoft Microsoft 365 Licences, Setup & Email Migration offers in-depth visibility even in low-light conditions, allowing households to stay aware of everyday activity without physical supervision.

For small shops and establishments within Dum Dum Cantonment, the system helps keep order by keeping a watch on customer activity, storefront movement, and storage areas. As the area continues to grow with new apartments and increasing commercial activity nearby, having a reliable surveillance setup becomes a priority. Residents prefer systems that run quietly and provide long-term stability without frequent maintenance.

Microsoft Microsoft 365 Licences, Setup & Email Migration supports smooth daily living by ensuring uninterrupted recording, remote viewing options, and wide-angle coverage. Whether it’s monitoring children playing outside, tracking late-evening movement near the gate, or keeping an eye on parked vehicles, the system delivers dependable oversight. In a disciplined and residentially active locality like Dum Dum Cantonment, such monitoring brings security, confidence, and everyday more confidence in your daily security.

Multi-Branch Microsoft Microsoft 365 Licences, Setup & Email Migration Rollout & Exchange Setup in Dum Dum Cantonment

🤝 Microsoft Supply and Aftercare for Business Buyers around Dum Dum Cantonment

✅ Benefits Your Accounts Team Will Notice throughout Kolkata

Retiring an Office Mail Server without Losing a Single Message

Training Your Staff So the Tools Get Used

📁 Pick the Right Variant Without Overspending near Dum Dum Cantonment

Microsoft 365 Business Standard - Installed Office Apps, Email and Teams

Microsoft 365 Business Premium - Standard Plus Security and Device Control

Exchange Online Plan 1 and Plan 2 - Company Email on Its Own

Moving the Shared Office Drive into SharePoint and OneDrive

Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff

Teams Calling and Meeting Room Setup (Phone System)

Device Management and Lost-Phone Control (Microsoft Intune)

Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)

Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)

🛠️ Teams and SharePoint Layout, Agreed Before Anyone Uploads a File

🏢 Network Setup & Cabling - How It Works in Dum Dum Cantonment

📖 Honest Pros and Cons From the Bench around Dum Dum Cantonment

📋 How Issues Are Logged, Tracked and Closed in and around Dum Dum Cantonment

⚡ What Happens When Everyone Logs In at Once for businesses in Kolkata

EVERYDAY WINS IN ONE LIST

WHAT NEEDS SETTING UP FIRST - THE SHORT LIST

Ready to secure your premises in Dum Dum Cantonment?

Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Dum Dum Cantonment

🧾 How Much It Handles Before It Slows Down in and around Dum Dum Cantonment

Does Microsoft Keep a Deleted Mailbox Forever? No, It Does Not

Frequently Asked Questions

What else we look after for offices in and around Dum Dum Cantonment

📍 Cutover and Training Visits Arranged throughout Kolkata

🏙️ Travel Time, Coverage and Site Access around Dum Dum Cantonment