🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
Half the migrations we take on are rescue jobs. Somebody moved a company off GoDaddy or Zimbra over a weekend, calendars arrived empty, shared folders vanished, and the boss's phone stopped syncing on Monday morning. The problem is almost never Microsoft - it is skipping the dry run, so we copy every old mailbox across in the background first and check folders, contacts and calendar entries against the source before touching the mail record. For offices around Berhampore we make the switch on a Saturday evening, and an engineer stays on the phone with you through Monday.
✅ Sizing, Licensing and Ordering Microsoft Microsoft 365 Licences, Setup & Email Migration anywhere in Kolkata
The mail server sits in a cupboard behind the accounts room, and everyone in the office knows the sound it makes when the power flickers. Small companies across Kolkata ran their own mail for years because there was no sensible alternative; there is one now, and it needs no UPS, no antivirus renewal and nobody to restart it on a Sunday. Moving those mailboxes into Microsoft's cloud takes a weekend and keeps every old message, contact and calendar entry. The cupboard machine stays readable for a fortnight afterwards, just in case.
A new joiner starts on Monday and is still without email on Wednesday because nobody is quite sure who creates accounts. When a tenant is built with proper groups and roles, adding a person takes five minutes and mail, files, Teams and folder access all arrive together. Removing somebody is just as quick, which matters more than most owners expect until the day it does. Offices near Berhampore tend to notice this change before they notice anything else.
🧠 What Changes in the First Month with a growing team
Auditors ask awkward questions about mail from three years ago, and 'the employee took his laptop' is not an answer that survives the meeting. How far back you can search is decided by retention and archive settings, and those need choosing at setup rather than after the request arrives. For CA firms in Kolkata, and for anyone getting ready for the data protection rules now coming in (DPDP Act), we place holds on the mailboxes that matter and write down what is kept and for how long. Nobody enjoys this conversation, but it is far cheaper before than after.
A tenant is not something you build once and walk away from - people join, Microsoft changes a default, a policy quietly starts blocking something that worked last month. We stay on afterwards: adding and removing users, watching the security dashboard, reviewing licence counts before the renewal date rather than on it. You deal with someone who already knows your setup instead of explaining it again to a new ticket. Plenty of businesses keep us on for that reason alone.
Ex-Employee Mailboxes Kept for Audit at a CA Firm
A logistics startup in Kolkata had grown into three area names, one from the original brand, one for the new one and one bought for a service they no longer offer. Mail was arriving on all three from three different providers, with staff quietly forwarding things to themselves to keep up. We consolidated everything into a single tenant with one address book, kept all three domains delivering so no customer's old address broke, and authenticated each of them properly. New staff now get one address on the current brand and nobody forwards anything anywhere.
🛡️ LOCAL BILLING AND LICENCE SUPPLY
Working on Site with Offices in {AREA}
Cutovers are done out of hours - a Friday night or a Saturday morning - because nobody wants mail stopping at eleven on a working day. An engineer stays reachable through the weekend while the final sync catches up. Monday is then spent at your desks in Berhampore, fixing Outlook profiles and phones one person at a time.
Pick the pieces you need - the list below is what we do:
▪Licence Supply, Renewals and GST Invoicing in Rupees
▪Teams Rollout and Getting People Off WhatsApp
▪Company Phone and Laptop Controls with Intune
▪Shared Drive Setup on SharePoint and OneDrive
*Reminder: Mailbox backup is a separate paid product; a Microsoft 365 subscription on its own is not a backup of your email or your files.*
💡 Engineering Fact: A strong password stops guessing. It does nothing about the employee who typed it into a convincing fake login page on Tuesday. The prompt on the phone is what makes a stolen password worthless (MFA).
🗂️ FILES OFF WHATSAPP
Five copies of the same document doing the rounds on a group? We will design the shared drive structure for your team in Berhampore before a single file gets uploaded into it.
🏷️ Complete List of What We Supply near Berhampore
Everything we configure during a tenant build is listed below, along with what stays your decision:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 MEETINGS
Video calls for up to 300 people, recordings, and outside guests who can join without any Microsoft account of their own.
🔹 SETUP TIME
A fresh tenant with your area verified is usually usable within a working day, with the old mail moving across in parallel.
🔹 MAILBOX SIZE
50GB each, which is several years of mail for most people, plus shared calendars the whole team can see.
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 WHAT IT DOESN'T INCLUDE
Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.
🔹 WHO IT'S FOR
CA firms, clinics, exporters, and any office where staff carry customer data around on a laptop.
🔹 DEVICE CONTROL
Company laptops and phones are enrolled, disks are encrypted by default, and a missing device can be cleared remotely (Intune and BitLocker).
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 SPAM AND VIRUS FILTERING
Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).
🔹 WHAT YOU GET
Mail, calendar, contacts and shared calendars on your own area, syncing to Outlook, phones and any browser.
🔹 WHO IT'S FOR
Firms with a perpetual Office licence already installed, or staff whose entire computer use is email.
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 TRAINING
A short hands-on session per department, because the migration that fails is the one where staff quietly go back to emailing attachments.
🔹 WHO IT'S FOR
Any office in Kolkata where the file server is ageing, the backup is nobody's job, and staff away from the desk cannot reach the data.
🔹 UNDOING MISTAKES
A deleted file waits in the recycle bin for roughly three months, and an overwritten one rolls back to an earlier version in a couple of clicks.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 USER LIMIT
The small-business plans stop at a few hundred seats; beyond that we move you onto the enterprise line instead.
🔹 PHONE FIRST
Staff with no company laptop still get their mail, the staff directory and Teams on a personal Android handset.
🔹 WHAT IT DOESN'T INCLUDE
No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 WHO IT'S FOR
Offices nursing an ageing EPABX, retail chains across several branches, and support desks that need calls reaching staff working from home.
🔹 WHAT YOU GET
A real phone number inside Teams, with hold, transfer, ring groups, a menu for callers and voicemail dropped into the inbox (Teams Phone).
🔹 WHAT IT DOESN'T INCLUDE
Calling is licensed on top of Business Standard or Premium, and the minutes come from your telecom provider rather than from the licence.
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 WHO IT'S FOR
Field sales teams, offices where staff use their own phones for work, and anyone who has already lost a laptop once.
🔹 PERSONAL PHONES
On a staff member's own device only the work apps are governed - nobody at the office can see their gallery, contacts or WhatsApp (app protection policies).
🔹 NEW LAPTOP SETUP
A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 LICENCE CHECKS
Each install phones home periodically, so a laptop kept offline for weeks will ask its user to sign in again.
🔹 WHAT IT DOESN'T INCLUDE
There is no mailbox here. Email either stays where it is or gets bought as a separate Exchange Online plan.
🔹 WHY NOT A ONE-TIME buy
A boxed copy stops receiving security fixes once its support window closes. A subscription copy keeps getting them, which matters the day a macro-laden invoice arrives.
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 JOINERS AND LEAVERS
New staff get a mailbox, the right licence and the right folder access on day one; leavers are cut off within the hour and their mailbox converted rather than binned.
🔹 BILLING
A fixed monthly fee against an agreed scope, in rupees with GST, kept separate from the licence charges themselves.
🔹 LICENCE RIGHT-SIZING
Each quarter we list who is paying for what, point out the seats nobody has signed into for months, and drop or downgrade them at renewal.
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
💡 Questions Customers Ask Us Most after years of site visits
The mistake I see most often is somebody switching their area policy straight to reject because a checklist told them to. Do that before you have watched the reports and your own mail starts bouncing - the accounting software that emails statements, the copier that scans to email, the marketing platform you forgot about. I run it at monitoring only for a fortnight, collect the list of everything genuinely sending in your name, fix each one, and only then tighten it. The end result is the same; the difference is nobody loses a week of invoices.
Compared with free webmail on a personal address, company email on your own area is mostly about being believed. A gmail or rediff address on a quotation quietly costs you credibility, and there is no way to keep a leaver's correspondence or search across the team. For a two-person operation free webmail is genuinely fine; the trouble starts the day you hire somebody and want their mail to survive them.
The mailboxes your web hosting company throws in with the website are cheap and they do work. What they usually do not give you is a mailbox large enough to hold years of mail, proper calendar sharing, or an address book that everyone sees. They also share a mail server with hundreds of other customers, so if one of them sends spam your quotations get caught up in the same blacklist.
💡 Engineering Fact: Microsoft commits to 99.9% availability with service credits if it misses. Read that honestly: outages are rare but not impossible, so the fallback plan is a mobile phone and a second internet line, not a spare mail server in the cupboard.
🤝 Helpdesk Hours and Engineer Availability for multi-branch businesses
Type of Business
What We Set Up
Typical Time Needed
Factories with a Small Office Team
Full licences for accounts and buy, web-only plans for the rest, one shared drive for drawings
Two days, mostly done after shift hours
Clinics and Diagnostic Centres
Reception and doctor mailboxes, one shared reports inbox, and a phone prompt at every login
Three to four days, reception never stops
Car and Equipment Dealerships
One address per branch, a shared enquiries inbox, and mail working on the sales team's phones
Four days across three branches
🚦 Behaviour on a Slow Internet Line in day-to-day use
Video meetings hold up on a modest connection if cameras are capped and screen sharing is used sparingly.
WHAT YOU GET FOR THE MONEY - FOR BUYERS
REAL LIMITS - A QUICK LIST
✓The finance objection first - a dollar receipt off a website cannot be claimed, so the same licences come invoiced in rupees with GST, the count moving as you hire.
—Outlook 2013 and older will not connect, so a few desktops need the newer version installed before the move.
✓A second check at login means the password alone opens nothing (multi-factor authentication).
—Multi-factor login means everybody must carry a phone they will actually use, and the first week brings grumbling.
✓Ransomware and virus detection extend to the laptops themselves, not just to what arrives by mail (Defender for Business).
—Guest sharing in Teams and SharePoint starts open and has to be tightened deliberately, or documents wander off quietly.
✓Sign-ins from an unknown laptop in another country can be blocked while your office carries on as normal (conditional access).
—Staff need a short walkthrough, or they will carry on sending files over WhatsApp and never open Teams at all.
✓Your mail stops landing in customers' spam folders once the area records are written correctly (SPF, DKIM, DMARC).
—DMARC pushed straight to reject will bounce your own newsletters and Tally-generated invoices; it needs a watching period first.
💡 Engineering Fact: Your tenant is your own private space inside Microsoft's cloud, and your area belongs to you whoever set it up. If a former vendor is sitting on the admin account, control can be recovered by proving you own the area.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in Berhampore?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
📋 Licence Tiers and What Each One Covers for small teams
Device and login work is what separates Premium from the cheaper plans. Company laptops and handsets are enrolled so they can be wiped remotely, personal phones are set up so only the company data is under our control, and disk encryption and update schedules are applied without anyone having to click through them. The phone prompt at login goes on in stages, with an emergency administrator account kept outside the policy. Old sign-in methods that attackers still target are switched off once we have confirmed nothing legitimate depends on them.
Commercially it is simple. Licences are invoiced in rupees with GST, monthly or annually, through a partner arrangement with Microsoft rather than a credit card on a website. Seat counts can move up and down as staff join, leave or come in for a season, and we review the total ahead of every renewal date rather than on it. Setup and migration work is quoted separately and once, so you can see exactly what is subscription and what is a one-time cost.
🏆 CORE PARAMETER🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan
🔹 Meetings and callingVideo meetings for up to 300 people; desk-phone numbers through Teams as an add-on
🔹 Billed asPer user, monthly or yearly, in rupees on a GST invoice from {COMPANY}
🔹 Keeping mail out of spamSPF, DKIM and DMARC records set up on your area as part of the job
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 If a phone is lostWork mail and files wiped from that handset remotely, personal photos left alone
🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server
Vendor Support Versus the Help You Need at Nine at Night
Intune handles the hardware. Company laptops and phones are enrolled once and can then be wiped remotely if lost, and on a staff member's personal handset the company mail and files can be removed on their own, leaving photos and personal chats alone. Disk encryption, update schedules and standard settings get applied centrally instead of being configured machine by machine.
Buying through a Cloud Solution Provider changes the commercial side, not the software. Microtech Solutions sells the identical Microsoft subscriptions with a rupee invoice, GST input, flexible seat counts and an engineering team that sets the tenant up, moves your mail and answers the phone afterwards. The same team handles licensing, migration and ongoing administration for companies across the country.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Berhampore
🛠️ Workflow Setup
Your company tenant is created and the area verified, which means adding a record at the registrar to prove the name is yours before anything else moves.
⚠️ Pitfalls to Avoid
Dumping every folder from the old server into one shared library where everybody sees everything undoes in an afternoon whatever privacy the office used to have.
🔌 Guidelines & Sizing
Export a size report from the old mail server so you know whether you are moving 20 GB or 600 GB, because that number decides how many nights the copy runs.
📈 Upgrade Triggers
The mailbox is full again, and somebody's answer is to delete old mail rather than pay for more space.
🛠️ Group Names, Distribution Lists and Address Book Housekeeping
Read this before migration day. It is the running order our engineers work through, and the one your staff will feel the effects of.
🏢 Site Survey & Planning - Explained Simply anywhere in Kolkata
🔹Roll the second login check out to a small pilot group first, keep one emergency administrator account outside the policy, and only then extend it to the rest of the company.
🔹Tell staff in writing, the day before, that they will be asked to sign in once more and approve a prompt on their phone; the support calls you avoid by sending that one message are considerable.
🔹Drop the time-to-live on your mail records to five minutes a full two days before the cutover, so that when you finally switch, the internet follows you in minutes rather than hours.
Frequently Asked Questions
Q. Our broadband is slow and drops during the day. Will people still be able to work?
Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.
Q. Can we buy licences in rupees with a proper GST invoice?
Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.
Q. Do we still need a separate backup if everything is in Microsoft's cloud?
Yes, and this is the misunderstanding we correct most often. Microsoft's job is keeping the service running and the data centres alive; it is not keeping a copy of the folder your accountant deleted in March. Deleted items and old versions sit in recycle bins for a limited window and then they are genuinely gone, and ransomware that encrypts a synced OneDrive folder will cheerfully sync the damage upward. A separate cloud-to-cloud backup takes its own copy of mailboxes, OneDrive and SharePoint on its own schedule, and it is an additional per-user subscription, which for most businesses is money well spent.
Q. Do we have to commit for a full year, or can we add people as we hire?
Adding a licence takes minutes on any working day and the new person can be reading mail the same morning. Reducing is where businesses get caught out: on the monthly plan you can drop seats at the next billing date, but on an annual term you keep paying for that seat until it expires, used or not. For firms that take on extra hands around a festival rush or an audit season, we normally put the permanent team on the annual term and the floating headcount on monthly. That split keeps the bill honest without leaving anyone waiting for an account.
Q. Who fixes it if something breaks after the setup is done?
We do, and you reach a named engineer at our Kolkata desk rather than a ticket queue in another time zone. Every setup includes a settling-in period where we stay close, because the first week is when an odd calendar permission or a stubborn phone profile shows up. After that, most clients around Kolkata keep a monthly support arrangement covering joiners, leavers, licence changes and everyday Outlook and Teams trouble, and that is a recurring fee rather than free aftercare, which we say plainly before you sign. If you prefer to run day-to-day admin in-house, we hand over the admin accounts and written notes and stay available for the difficult ones.
💡 Engineering Fact: Delete a resigned employee's account and the mail history goes with it - including the thread you need when a payment dispute surfaces. Change the mailbox to a shared one instead: the history stays, the replacement can read it, and the seat costs nothing.
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around Berhampore
Teams calls break up on weak WiFi far more often than on weak licences, so we install switches and access points across Kolkata as well.
📌 A Quick Look at the Local Office Scene around Berhampore
📍 Berhampore
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