🏷️ SPECS:Company Email That WorksBusiness Standard LicencesShared Drive, Not WhatsAppTeams Calls IncludedDefender for BusinessMail Stops Hitting SpamExchange Online MailboxesSame-Day Mailbox SetupOutlook on Every PhoneINR Billing, GST InvoiceBusiness Premium LicencesWipe a Lost PhoneSecond Check at LoginIntune Device ControlSPF, DKIM, DMARCNothing Lost in TransitEntra ID Sign-InOne Copy, Not FiveWeekend Cutover WindowEx-Staff Mailbox KeptBusiness Basic TierEnterprise E3 and E5Moving Off GoDaddyZimbra or cPanel MigrationSharePoint Shared DriveRight Licence Per PersonBilled by Local PartnerAdd or Drop LicencesStop Spoofed InvoicesAdmin Help on Call
The call that starts most of these jobs sounds the same. A customer says they never received the quotation, and it has been sitting in their spam folder for three days. Nine times out of ten the area has no proper sender records, so mail servers treat anything from you as suspicious and quietly bin it, and when we move a business in Argari onto Microsoft 365 that is the first thing we fix. Microtech Solutions then tests the mail against real outside mailboxes before we call the job finished.
📍 From Quotation to Go-Live with Microsoft across Kolkata
Twenty people share one info@ login, everybody reads everything, and nobody can say who replied to the enquiry that came in at nine. Give each person their own account and turn the general address into a shared mailbox and the guessing stops, at no extra licence cost. Sent items sit in one place, replies carry a name, and a leaver's access can be removed without twenty people learning a new password. It is usually the first thing we fix.
Your senior salesman resigns, takes his handset with him, and three weeks later a customer asks about the mail he sent in April. On a personal webmail account that thread has simply gone. Inside a company tenant the mailbox stays yours - it can be converted to a shared mailbox, handed to a colleague, or held for an audit without paying for a licence forever. Companies across Kolkata come to us for exactly that, usually after it has already happened once.
💡 The Case for Doing It Properly Once across Kolkata
It is nine at night, the director's phone has stopped pulling mail, and the help page suggests raising a ticket. Buying your licences through a partner in Kolkata means the person who built the tenant is the person who picks up. We hold the admin access, we know why each setting is there, and nobody needs a fifteen-minute explanation before work can start. That is most of what people mean when they say they want local support.
Asking staff for a code on the phone as well as the password is the most useful security change a small company can make, and also the one most likely to ruin a Monday. So we stage it - a pilot group first, staff told in advance about the one-time prompt on their phones, an emergency admin account kept aside, then everyone else (multi-factor authentication). Nobody in your Kolkata office gets locked out of their own mail on a working day. The point of the exercise is simple: knowing the password is no longer enough.
Moving a Company off Free Webmail to Proper Company Email
A car dealership with three showrooms across Kolkata had one email password shared by everyone on the sales floor, printed on a slip stuck to the counter. Every salesperson now has their own account, enquiries land in a shared sales mailbox that the whole floor can work from, and each reply carries a name. When a salesman left mid-quarter, his access was gone the same afternoon and his open enquiries stayed with the branch. The general manager can finally answer the question of who followed up on which enquiry.
🛡️ HOW WE ACTUALLY RUN A MIGRATION
What We Hand Over When the Job Is Finished
Admin credentials belong to you, not to us. At handover the global admin account, the recovery details and the emergency account are written down and passed to a director, in a sealed envelope or a password manager entry, whichever you prefer. If you later change partners, nothing has to be prised out of anyone's hands.
What a support arrangement with us usually covers:
▪Single Sign-On and Second-Check Login (Entra ID, MFA)
▪Shared Drive Setup on SharePoint and OneDrive
▪Company Phone and Laptop Controls with Intune
▪Fixing Mail That Lands in Spam (SPF, DKIM, DMARC)
*Note: The setup, migration and support work described here is chargeable, and comes from us as an independent partner - it is not Microsoft's own support line.*
💡 Engineering Fact: A mailbox stores mail and needs a licence. An alias is just a second address into the same mailbox and costs nothing. A distribution list stores nothing at all - it copies incoming mail to a group. Picking the wrong one is how firms overpay for years.
📋 LICENCE COUNT REVIEW
Not sure what you are paying for? Send us your current licence list and we will tell you plainly which people in Argari are on the wrong plan and which seats can go entirely.
📦 Full Range with Honest Comparisons for first-time buyers
Compare what staff get on each licence, from web-only apps through to installed Office and device controls:
Microsoft 365 Business Standard - Installed Office Apps, Email and Teams
For office teams who need Word and Excel installed on the laptop, company email on every phone, and one place to keep files. This is where most small and mid-sized firms land.
🔹 MAILBOX SIZE
50GB each, which is several years of mail for most people, plus shared calendars the whole team can see.
🔹 MEETINGS
Video calls for up to 300 people, recordings, and outside guests who can join without any Microsoft account of their own.
🔹 WHO IT'S FOR
Desk staff who live in Outlook and Excel all day - accounts, sales, admin and management.
Microsoft 365 Business Premium - Standard Plus Security and Device Control
For firms holding client money, patient records or drawings, where one stolen laptop is a real problem. Everything in Standard, with device control and tougher sign-in rules layered on.
🔹 SETUP TIME
Licences apply instantly, but we roll the security policies out over a week or two in groups so nobody arrives on Monday locked out.
🔹 SIGN-IN RULES
Block logins from countries you never trade with or from machines you do not manage, and demand the second check only where it earns its keep (Entra ID P1 Conditional Access).
🔹 WHAT IT DOESN'T INCLUDE
Desk-phone calling and the deep compliance tooling of the big enterprise plans; both are bought separately if you need them.
Exchange Online Plan 1 and Plan 2 - Company Email on Its Own
For teams that already own Office or spend the day inside Tally, and only want a reliable inbox on the company area. Mail, calendar and contacts, without paying for apps nobody opens.
🔹 SPAM AND VIRUS FILTERING
Every incoming message passes Microsoft's filters before it reaches anyone, which removes the bulk of junk and known malware (Exchange Online Protection).
🔹 SHARED ADDRESSES
Accounts@ and sales@ sit beside the paid mailboxes without needing licences of their own.
🔹 WHAT IT DOESN'T INCLUDE
No Teams, no OneDrive, no SharePoint, no Office installs. Email and calendar, full stop.
Moving the Shared Office Drive into SharePoint and OneDrive
For offices still passing files around on a server in the corner, a NAS box, pen drives or WhatsApp. We lift the folders into the cloud with the structure and the permissions intact.
🔹 HOW LONG IT TAKES
Down to data size and upload speed - a few hundred GB on an ordinary office line runs over several nights.
🔹 WORKING OFFLINE
Files still appear as a normal drive in File Explorer, keep working when the link drops, and catch up when it returns (OneDrive sync).
🔹 UNDOING MISTAKES
A deleted file waits in the recycle bin for roughly three months, and an overwritten one rolls back to an earlier version in a couple of clicks.
Microsoft 365 Business Basic - Webmail for Shift and Shop-Floor Staff
The entry plan for giving every employee a proper company address without buying installed Office for people who will never open Excel. Runs in a browser and on the phone.
🔹 WHY IT SAVES MONEY
Most firms find half their headcount never touches installed Office. Putting those people here and leaving desk staff on Standard cuts the monthly bill with nobody losing an address.
🔹 DESKTOP OFFICE APPS
Not included. Files open and edit in a browser tab or the mobile apps, which covers reading, approving and light changes.
🔹 WHAT IT DOESN'T INCLUDE
No installed desktop apps, no attachment sandboxing and no management of Windows laptops - though the free mobile controls here will still remove company data from an enrolled phone, or reset it entirely (Basic Mobility and Security).
Teams Calling and Meeting Room Setup (Phone System)
For firms who want the reception line, the desk phones and the boardroom screen running through Teams instead of a separate PBX box. Calls follow the person to laptop or mobile.
🔹 BEFORE YOU COMMIT
Call quality is an internet question, not a Microsoft one. We test the office link and the backup line around Argari before anyone signs anything.
🔹 SETUP TIME
Porting existing numbers runs on the operator's clock and is the slow part; the Teams configuration itself takes a couple of days.
🔹 MEETING ROOMS
The conference room gets a camera, a screen and a console that joins the booked meeting with one tap, instead of ten minutes of cable hunting (Teams Rooms).
Device Management and Lost-Phone Control (Microsoft Intune)
For firms worried about what walks out of the building on a staff phone or laptop. Company data can be removed from a missing device without touching the owner's photos.
🔹 IF A PHONE IS LOST
You raise it from a browser and the company mail, files and Teams data are cleared from that handset the moment it next touches a network.
🔹 WHO IT'S FOR
Field sales teams, offices where staff use their own phones for work, and anyone who has already lost a laptop once.
🔹 NEW LAPTOP SETUP
A machine can be couriered straight to a branch, unboxed by whoever is there, and configure itself to your settings on first sign-in (Autopilot).
Desktop Office Licensing for Larger Firms (Microsoft 365 Apps)
Installed Word, Excel, PowerPoint and Outlook for organisations that have outgrown the small-business plans or already run their email somewhere else. No ceiling on user count.
🔹 WHAT IT DOESN'T INCLUDE
There is no mailbox here. Email either stays where it is or gets bought as a separate Exchange Online plan.
🔹 LICENCE CHECKS
Each install phones home periodically, so a laptop kept offline for weeks will ask its user to sign in again.
🔹 WHAT YOU GET
The full installed apps on up to five computers per person, updating themselves quietly, with 1TB of personal cloud storage each.
Ongoing Microsoft 365 Support and Licence Management (Monthly Retainer)
Somebody to call when a new joiner needs an address by 9am or a director cannot sign in before a flight. We look after the tenant month to month so it stops drifting.
🔹 WHO IT'S FOR
Firms with no in-house IT person, and firms whose IT person should not be spending Monday morning resetting passwords.
🔹 LICENCE RIGHT-SIZING
Each quarter we list who is paying for what, point out the seats nobody has signed into for months, and drop or downgrade them at renewal.
🔹 MAIL DELIVERY WATCH
We read the reports that say whether your invoices are reaching customers or quietly sitting in their junk folder, and fix the area records when they slip (DMARC reporting).
✉️ Service & Maintenance Support
Need site visits, AMC contract estimates, or customized installation architecture? Connect with our technical desk directly.
🛠️ Contract Terms Without the Small Print across Kolkata
Type of Business
What We Set Up
Typical Time Needed
Retail Chains and Franchise Networks
Store mailboxes under one company area, central control of who sees what, supplier mail in one place
One to two weeks depending on store count
Car and Equipment Dealerships
One address per branch, a shared enquiries inbox, and mail working on the sales team's phones
Four days across three branches
Agencies and Design Studios
Client folders on the shared drive, big files sent as links, guest access for clients who need it
Three days including the staff walkthrough
📊 Performance With Security Features Switched On across Kolkata
Very large mailboxes copy quietly in the background for several nights before the MX record changes.
WHAT OWNERS LIKE - THE HIGHLIGHTS
COMPROMISES TO ACCEPT - THE HONEST VERSION
✓Attachments from people you have never dealt with get opened in a safe box first, and links are re-checked at the moment somebody clicks (Safe Links and Safe Attachments).
—Litigation hold and case-based search do come with Business Premium (eDiscovery Standard); it is the advanced compliance tooling - custodian tracking, analytics, predictive coding - that only the top enterprise plan carries.
✓A second check at login means the password alone opens nothing (multi-factor authentication).
—Encryption on a document does not stop someone photographing the screen or reading the contents down the phone.
✓Company email on every phone and laptop, 50 GB per person, with Microsoft's own uptime commitment behind it (Exchange Online).
—If both the admin credentials and the emergency account are lost, getting control back from Microsoft is slow and painful.
✓A new laptop can be handed over still in its box and set itself up on first switch-on (Windows Autopilot).
—Full management of Windows laptops and the stronger sign-in rules only exist on Business Premium; Basic and Standard get just the free mobile controls.
✓Word, Excel, Outlook and PowerPoint install properly on up to five devices per person, not just in a browser.
—Outlook 2013 and older will not connect, so a few desktops need the newer version installed before the move.
💡 Engineering Fact: Your tenant is your own private space inside Microsoft's cloud, and your area belongs to you whoever set it up. If a former vendor is sitting on the admin account, control can be recovered by proving you own the area.
⚡ SYSTEM DEPLOYMENT ARCHITECTURE
Ready to secure your premises in Argari?
Get comprehensive structured network setups, professional hardware alignment, and authorized warranty support allocations natively.
📝 Practical Findings After a Year in Service across Kolkata
Before I switch off the old sign-in methods, I walk the building. In the offices I visit around Argari there is always a copier that scans to email using a password from 2016, an alert from Tally, a CCTV recorder and a website form, and every one of them will break silently the moment those methods are blocked. I list them, move each to a proper modern method or a permitted route, and only then close the door. Blocking them matters - that is where password-guessing attacks come in - but blocking them blind is how you lose a fortnight of goodwill.
A network drive in the office with remote access bolted on is familiar and fast on the local network. It also assumes your office internet is up, that the drive is being backed up somewhere else, and that whoever configured the remote access did it safely. A cloud drive removes the box, the backup worry and the remote access risk in one go, at the cost of a monthly line on the bill.
Bolting a separate antivirus, a separate mail filter and a separate device management tool together works, and if you already own good ones there is no urgency to change. Premium puts the equivalents in one subscription with one place to look and one renewal to remember. The saving is real but the bigger gain is that a single dashboard tends to actually get checked.
💡 Engineering Fact: A stamp that cannot be forged travels with every message you send, letting the far end confirm the mail really came from you and was not edited on the way (DKIM signing).
⚙️ SYSTEM EVALUATION & CHECKLIST
Turnkey Microsoft 365 Licences, Setup & Email Migration Metrics Checklist near Argari
🛠️ Workflow Setup
The next morning phones and desktops are reconfigured one by one, until every device a person genuinely uses is on the new mailbox.
⚠️ Pitfalls to Avoid
Changing the mail routing at eleven on a Tuesday morning is how a day of orders goes missing - the switch belongs to a quiet night.
🔌 Guidelines & Sizing
Decide separately whether you want a third-party backup for the mailboxes and the shared drive, because that is a different product with its own bill.
📈 Upgrade Triggers
Mail works on the laptop but not on the phone, or the other way round, and it is a fresh argument every week.
🛠️ Setting Up the Tenant: What Gets Done, and in What Order
If you are handing this to your own IT person, work through the sequence as written - the order matters considerably more than any individual step.
⚙️ Configuration & Testing - What We Do in and around Argari
🔹Keep the old system live and delivering alongside the new one for the first few days, then leave it readable but switched off for a fortnight before anybody deletes a thing.
🔹Count and measure every mailbox before you promise a timeline; a twelve-year-old account with 40GB in it behaves nothing like a new joiner's, and that is what decides whether the move takes a night or a weekend.
🔹Put the sender records in first and in order - publish the permitted senders, then the signing keys, and only then start monitoring before you ever move to enforcement (SPF, then DKIM, then DMARC).
📊 What the Numbers Mean for Your Office for offices in Argari
The plan tiers matter more than most buyers are told. Business Basic gives mail, the shared drive and Teams with the apps in a browser; Standard adds Word, Excel and Outlook installed on the machine; Premium adds the security and device controls on top of that. Different people in the same company usually need different ones, and you can mix them freely on one bill. We recommend the mix in writing before anything is ordered so you can see the reasoning.
Almost anything can be migrated from. We regularly move companies off free webmail on a personal address, hosting-company mailboxes bundled with a website, an old Exchange or Zimbra server sitting on site, Google Workspace, or an existing Microsoft tenant somebody else set up badly. What comes across is the mail itself with its folder structure, plus contacts, calendars and any shared calendars in use. What does not come across automatically gets listed for you in advance, so there are no surprises on the Monday.
🏆 CORE PARAMETER🔹 Meetings and callingVideo meetings for up to 300 people; desk-phone numbers through Teams as an add-on
🔹 Mailbox size50GB per person on most plans, 100GB plus an expanding archive on the larger email plan
🔹 Uptime commitmentMicrosoft's 99.9% availability promise, backed by service credits
🔹 Desktop Word and ExcelInstalled on Business Standard, Premium and the Apps plans; browser-only on Basic
🔹 Shared office drive1TB of personal cloud space each, plus department libraries the whole team can reach
🔹 Moving old email acrossFull history, folders and contacts brought over from Google Workspace, Zimbra, Rediff, cPanel or an in-house server
🔹 Works on phonesMail, calendar and Teams on Android and iPhone, through the handset's own mail app or the Outlook app
Three Responsibilities: Microsoft's, Yours and Ours
Exchange Online is the mail half, and it is the reason most companies move. Each user gets a large mailbox that keeps in step across a laptop, a phone and a browser, so a message read on the way home is already read when you sit down. Shared team calendars, one company address book and generic addresses like info@ or accounts@ that several staff work from are all part of it, and the general addresses need no licence of their own.
SharePoint and OneDrive replace the file server in the corner. Departments get their own areas with proper permissions, individuals get personal space that follows them between machines, and two people can work on the same spreadsheet at the same time without one overwriting the other. Every earlier version of a file stays recoverable for months, which turns an accidental save-over from a crisis into a two-minute fix.
✉️ SUPPORT DESK
Coordinate custom hardware configurations, AMC maintenance contracts, and site engineering visits directly with authorized integration desks.
Q. Our broadband is slow and drops during the day. Will people still be able to work?
Mostly yes, and the first few days are the real test. Outlook keeps a full copy of each mailbox on the laptop, so staff carry on reading and writing during an outage and everything sends when the line comes back, whereas a Teams call feels every hiccup immediately. The heavy part is the initial download of mailboxes and files, which we schedule overnight or stagger a few users at a time so the office line is not choked during business hours. If the connection drops every day, a second broadband link from a different provider will do more for you than anything we can change in software.
Q. Can we buy licences in rupees with a proper GST invoice?
Yes. Buying through Microtech Solutions as your licensing supplier means a rupee invoice with GST on it that your accountant can claim against, rather than a foreign card charge appearing on somebody's statement. You can pay monthly or take the annual term, and the annual term works out cheaper per user but fixes that seat for the year. Do treat licences as a running cost rather than a one-time buy, budgeted the same way you budget the internet connection, because it renews whether or not anybody reviews it.
Q. Why does our company email keep landing in customers' spam folders?
Nearly always because your area never had its sender records finished properly. Mail servers at Gmail, Yahoo and the corporate gateways your customers sit behind check three small entries in your area settings to decide whether a message claiming to be from you really is (SPF, DKIM and DMARC), and if those are missing or half done, your quotations get treated as suspicious. We publish all three correctly and list every legitimate sender you use, including the website enquiry form, the accounting software and any mailing tool. Reputation recovers gradually rather than overnight, so give it a fortnight before judging the result.
Q. How do you handle the huge PST archive files sitting on people's laptops?
We collect them and load them into online archive mailboxes, so the mail becomes searchable from any device instead of being stranded on one machine. PST files are the most fragile part of any old email setup: they corrupt, they get copied onto pen drives, and they vanish along with the laptop. Loading years of archive eats time and bandwidth, so we normally run it after cutover rather than letting it hold up the go-live date. Bear in mind that very large archives need a higher licence level, which occasionally changes what we recommend for two or three long-serving staff.
Q. Can our Tally software and the office printer still send emails after the move?
Yes, but every one of them needs reconfiguring, and this is the step most businesses forget until the first invoice fails to leave the building. Anything that sends mail on its own, whether it is Tally, the scan-to-email button on the copier, an ERP mailing buy orders or the website enquiry form, has to be pointed at the new service with proper credentials or approved as a legitimate sender for your area. We write down every such device and application before cutover, then test each one the same evening. Older printers that only support outdated, unencrypted sending sometimes need a firmware update or a small relay arrangement.
💡 Engineering Fact: Nobody should ever be typing server names into a phone. Once the area is configured correctly a user enters their address and password and the handset works out the rest by itself (Autodiscover).
🔄 THE REST OF OUR IT WORK
What else we look after for offices in and around Argari
Some files are too large or too sensitive to live only online, which is where an office server or a NAS still earns its keep.
📍 Where We Work and How Fast We Reach You in and around Argari
📍 Argari
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